Sofitel Dubai The Palm 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 2 193

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Номера, люксы и меблированные резиденции

  • 6 открытых бассейнов и собственный пляж

  • Отмеченный наградами спа-центр, водные виды спорта и теннисный корт на крыше.

  • Расположенный на знаменитом острове Пальма Джумейра

  • Имеется более 10 ресторанов и баров

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Расположение отеля

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 ДУБАИ
Объединенные Арабские Эмираты

GPS:25.14025, 55.13242

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 2 193

Рейтинг TripAdvisor  4.5/5  Отзывов: 14 800

Enjoyable Iftar at Maui. I highly recommend this restaurant

Примечание: Tripadvisor 5.0/5

Ryka_Harry Реальные отзывы TripAdvisor

Excellent service Performed by Yefta, Sabre & Anisa. Rich variety of food. The ambiance is superb, I highly recommend this restaurant. Overall, dining at this restaurant was a delight from start to finish. The delicious food, impeccable service, and charming ambiance made for a memorable experience.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Great hotel, well kept and relaxing

Примечание: Tripadvisor 4.0/5

craigpatt Couples - Реальные отзывы TripAdvisor

We loved the location of this hotel at the far end of the Palm. Lovely gardens and views across to Jumeriah beach. Make sure they don’t try to upgrade you by moving you to an apartment unless that’s what you want as apartments are not in the main hotel and probably more suited to families. Some lovely staff in the restaurants. Beach bar is lovely in the evening. The main breakfast room was a bit chaotic.

Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Exceptional service and great location - will be one of our favorites

Примечание: Tripadvisor 5.0/5

DoreenJ_12 Реальные отзывы TripAdvisor

Everything from check-in to check-out and throughout our whole stay was simply amazing. The team goes above and beyond to make sure you are taken care of and we very much enjoyed our 1-bedroom suite with all the amenities and the stunning view across "The Palm". Breakfast was very yummy - and when possible we opted for the option to have a table at Porterhouse as the main restaurant was too busy for us. The staff did a great job there too - but we felt too many guests were moving around like zombies that would never otherwise not get anything the eat and it was stressful to collect your meal from the buffet. Our favorite "go-to" turned out to be "Laguna" - a shame that you can't use the bar side of it with kids (21+ only) but at least you can get the menu from next door and order the best sushi we have had in a long time :-). We also went to the "World Eatery" on our first night and loved loved their food a la carte. But every day of the 11 days we were there after that, it was only buffet which was sad as it would have been our second favorite otherwise. The beach is also very well maintained and you can always find a nice lounger / sunbed. We had a pool cabana once as we thought this would be great to get into vacation mode and it was number 10 - which is awesome with your own direct access to the main pool and a small private pool. The gym is one of the bigger ones and there are even tennis courts on top of it - unfortunately, yet again, no access with kids (must be at least 12). So, our use of it was very limited as we decided to work out differently and with our 8 year old instead :-). We tried Zaki's salon for a haircut and hair treatment - this was great, but the other services (eyebrow coloring and facial) - we did not enjoy. They were partially very rough and not very personalized and I had to take half the color off again to look normal after... We did not try the spa as the prices were a little too steep for our budget and we rather spent our money going out to dinners instead. The kids club was probably the least interesting - no actual activities under then a few movies and just one person to watch the kids with hardly any kids there - not an option for us. But we would definitely return and add Sofitel The Palm Dubai to one of our favorite places to stay.

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Wonderful first visit to Dubai

Примечание: Tripadvisor 5.0/5

Mark W Реальные отзывы TripAdvisor

Fantastic Signature suite room where we were wonderfully looked after by Subash. We wanted a change of room after seeing the first one, to be on a quieter side of the block and this was sorted for us with no fuss. Beach, spa and all the staff were excellent. Great location away from the busier parts of Dubai.

Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words. I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team. At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise. Thank you once again and we do hope to welcome you back soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

My Experience with Sofitel Hotel Palm Dubai

Примечание: Tripadvisor 1.0/5

Kameel A Семьи - Реальные отзывы TripAdvisor

It was big disappointment, wasting of time and money. I was treated badly insulted by the team there for nothing. Bad customer care. No hot water to use the tube - hot water was only 3 min. My baggage were kept outside the hotel under sun for more than 1 and a half hours and employee asked me to find it as they can't. The waiter in the restaurant told me that for the buffet you have to pay 215 AED when I already eaten and it looks like if I’m a bugger don’t know how much I have to pay for this buffet!!! They take away our plates with the food although I asked them not to remove them!! Security asked me what are you doing here when I intended to come inside the hotel after a short walk outside. Dear hotel manager, Please look after your team members and Train them how to do their job and respect the customer.

Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Другие интернет-пользователи оценили наш отель

  • 1 134 Отзывов 8.8/10 Расположение
  • 1 929 Отзывов 8.4/10 Номер
  • 4 510 Отзывов 9.3/10 Сервис
  • 16 Отзывов 7.4/10 Интернет
  • 1 794 Отзывов 8.3/10 Еда
  • 899 Отзывов 8.7/10 Удобства
  • 791 Отзывов 9/10 Атмосфера
  • 712 Отзывов 8.1/10 Комфорт

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