Sofitel Dubai The Palm 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 2 305

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Sofitel Dubai The Palm - Image 1
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The Palm Jumeirah, East Crescent road, 55558 ДУБАИ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Номера, люксы и меблированные резиденции

  • 6 открытых бассейнов и собственный пляж

  • Отмеченный наградами спа-центр, водные виды спорта и теннисный корт на крыше.

  • Расположенный на знаменитом острове Пальма Джумейра

  • Имеется более 10 ресторанов и баров

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Расположение отеля

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 ДУБАИ
Объединенные Арабские Эмираты

GPS:25.14025, 55.13242

Телефон
Факс +971 4 455 6670

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 2 305

Рейтинг TripAdvisor  4.5/5  Отзывов: 15 004

Good experience

Примечание: Tripadvisor 5.0/5

Luiza P Реальные отзывы TripAdvisor

Amazing place to spend with friends and family. Nice music and the views are incredible. I will definitely come back soon

Dear valued Guest, Greetings from Sofitel Dubai The Palm! On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists” Looking forward to welcoming you again. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Rahul best service ever in the premier lounge at Sofitel the palm

Примечание: Tripadvisor 5.0/5

Monie0278 Couples - Реальные отзывы TripAdvisor

Great experience at the lounge with Rahul and cool drinks, great fun and excellent hospitality. We are having a great time in Sofitel the palm. We can't wait to get back again to this amazing place. Rahul is great in his work, very attentive and friendly

Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words. I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team. At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise. Thank you once again and we do hope to welcome you back soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Amazing ! As usual and every year

Примечание: Tripadvisor 5.0/5

kevinona Реальные отзывы TripAdvisor

Amazing we are coming every year ! And room, service, security !! Thanks to our housekeeping Indra and Hamid. Pool and food are super !! I recommend this hotel. The premier lounge just perfect. The exterior well done and super clean as well ! 10/10

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Good hotel

Примечание: Tripadvisor 4.0/5

Jean V Couples - Реальные отзывы TripAdvisor

There is good and attentive service at the hotel. The restaurant serves tasty food with a good variety. I would like to address two points: 1) Nabeel during breakfast was extremely hospitable and friendly. 2) The reasons why I gave it a 4 instead of a 5-star rating: - I didn’t understand why we had to pay for still water during dinner when it is typically complimentary in French restaurants. - I booked a sea view room but initially received a room where trees obstructed the view of the sea. After raising this concern, I was relocated to a better room with a clear view of the sea.

Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Great experience

Примечание: Tripadvisor 4.0/5

maria-in-iceland Реальные отзывы TripAdvisor

The hotel is nice with good and attentive service. The restaurant serves tasty food with a good variety. There are always a lot of people during breakfast, but we never had to wait to be seated, and it never felt too crowded. Nabeel during breakfast was extremely hospitable and friendly. However, there are two things I did not particularly like, which are the reasons I gave it 4 out of 5 stars: 1. Dinner was included in our package, but water during dinner was not free. It is unusual for a French hotel not to serve free water. 2. I found it strange that we were always greeted with "Good morning Sir!" or "Good evening Sir!" It made me feel like I (as a woman) didn't exist or was invisible. These are two minor issues. In general, it is a great hotel and highly recommended.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 182 Отзывов 8.7/10 Расположение
  • 2 036 Отзывов 8.3/10 Номер
  • 4 752 Отзывов 9.3/10 Сервис
  • 17 Отзывов 7.7/10 Интернет
  • 1 883 Отзывов 8.3/10 Еда
  • 946 Отзывов 8.8/10 Удобства
  • 842 Отзывов 9/10 Атмосфера
  • 637 Отзывов 8.2/10 Чистота

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