Sofitel Сиань Площадь Ренмин 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.9/5 Отзывов: 59

Гарантия
лучшей цены
Sofitel Сиань Площадь Ренмин - Image 1
Sofitel Сиань Площадь Ренмин - Image 2
Sofitel Сиань Площадь Ренмин - Image 3
Sofitel Сиань Площадь Ренмин - Image 4
319 Dong Xin Street, Shaanxi, 710004 СИАНЬ, Китай

Описание

Особенности отеля

  • Новые открытия и центральное расположение

  • Прогуляйтесь в наших садах

  • Насладитесь представлением в нашем собственном театре

  • 21 помещение для проведения мероприятий и большой зал с рассадкой амфитеатром на 1463 места

  • 600 available parking space

Наши номера

Расположение отеля

Sofitel Сиань Площадь Ренмин

319 Dong Xin Street, Shaanxi
710004 СИАНЬ
Китай

GPS:34.26509, 108.9578

Телефон
Факс +86 29 8792 8400

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Рейтинг ALL  4.9/5  Отзывов: 59

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 654

Looks good from outside but in need of refurbishment inside

Примечание: Tripadvisor 4.0/5

Beng J Couples - Реальные отзывы TripAdvisor

The hotel in in good position inside the Xi'an city wall. From outside the exterior is good and still modern looking. But inside the hotel and the room really need total refurbishment, look old and not smelling good. Also the service level is not quite 5 star or frankly speaking chaotic like not well managed. We had not enjoyed staying there at all.

Dear Beng J, Thank you for providing us with the gift of feedback. It has always been our objective to provide guests with a pleasant staying experience. The satisfaction of our guests motivates us greatly, and your constructive comments are the nourishment of our continuous progress. I'm sorry that the service didn't meet your expectation. Would it be possible for me to get some more detailed feedback so that I could investigate and follow up accordingly? Our dedication and efforts will never end. I sincerely wish that we could have the opportunity to show you our improvement in the future. Yours sincerely, Sam Gu Resident Manager

Best of the brand

Примечание: Tripadvisor 5.0/5

MisterAccountant Couples - Реальные отзывы TripAdvisor

Together with Qining Sofitel, these would have to be the best of the brand in China. Conveniently located inside the wall on People's Square, it's about a 25 minute walk from either the Bell Tower or the Muslim Quarter. Due to the traffic, a Didi takes about the same time. The hotel staff are friendly and competent and you'll find most are OK with English. The Junior Suite was large, clean and airy with opening windows. Happy Hour from 5 to 7 was a pleasant experience. Breakfas was superb. I'm sorry to have to leave!

Dear Guest, Thank you for your recognition to Sofitel Xi'an on Renmin Square, thank you for providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. It is our tireless pursuit to deliver excellent hotel experience to our guests, we will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Resident Manager

Great Location in Xian, with awkward chekin in experience

Примечание: Tripadvisor 5.0/5

GRAMATAN30 Реальные отзывы TripAdvisor

A great hotel inside the old city wall. The location was really nice. We stayed two nights there in a junior suite on vacation. The room was large and comfortable, but somewhat dated. Breakfast was good and par for the course for that class hotel in China. The check in experience was somewhat awkward and irritating. Although I booked through Accorhotels website the room with breakfast, the person at the reception insisted that breakfast was not included. I had to open the reservation confirmation email from Accorhotels to show her proof that breakfast was included. That was a strange experience, the fact that their system did not show that breakfast was included with the reservation!

Dear GRAMATAN30, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. Please allow me to apologize for the arrival experience. I have talked with relevant departments for our future improvement. At the same time, thank you for your recogntion to other aspects of the stay. It is our tireless pursuit to strive for excellent hotel experience for our guests, and our dedication and efforts will never stop. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Slightly tired business hotel with great staff and nice restaurants

Примечание: Tripadvisor 4.0/5

James G Семьи - Реальные отзывы TripAdvisor

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.

Dear James, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with hotel service and dining experinece. Thank you very much for your recognition and motivation. At the same time, I also pay high attention to your comments on room, and please be rest assured that our efforts will never stop. Once again, thank you for your review. We will keep up our dedication, and look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Watch out for Sofitel Renmin Square!

Примечание: Tripadvisor 2.0/5

mkmireku Семьи - Реальные отзывы TripAdvisor

This is the worst 5 star I have ever been to. I'm not sure why it's called a 5 star. It is rather a 2.5 star. This is only because the staff were very nice and helpful. The building and facilities are very old and tired. Room quality is abysmal with patch and paint work very visible. It smelt badly and the toilet was in a very poor state with instructions on how to flush it. I could see dirt up the ceiling, lying down from my bed. It was an unbelievably poor experience and I had to leave after one night and cut short my 5 night stay to find a better place to lay my head. I chose Sofitel because I have been to other Sofitel hotels and know the quality they provide. Unfortunately I had just arrived from one 5 star hotel and this felt like a nightmare. If you plan to visit the Sofitel at Renmin Square in Xi'an, then think again. If you just want somewhere with a good location and don't care about 5 star services then ignore this review.

Dear guest, Thank you for providing us with the gift of feedback. I'm sorry to know that the stay didn't meet your expectation. Our efforts in striving for excellent hotel experience will never stop, and we will continue and enhance our efforts in all areas such as service, cleanliness, F&B, maintenance, safety etc. Wish you all the very best. Kind regards, Sam Gu Resident Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 368 Отзывов 9.4/10 Расположение
  • 455 Отзывов 8.4/10 Номер
  • 727 Отзывов 9.4/10 Сервис
  • 5 Отзывов 0/10 Интернет
  • 213 Отзывов 8.4/10 Комфорт
  • 207 Отзывов 8.8/10 Завтрак
  • 183 Отзывов 9.3/10 Чистота

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