Mercure Штутгарт Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 939

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Отель 4* с сертификатом ALLSAFE в Штутгарте

  • Центральное расположение и отличная транспортная доступность

  • 6 конференц-залов с современным оборудованием и новейшими технологиями

  • Станция метро находится всего в 250 м от отеля

  • Современные ванные комнаты с новыми душевыми

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Расположение отеля

Mercure Штутгарт Сити Центр

Heilbronner Str. 88
70191 ШТУТГАРТ
Германия

GPS:48.793245, 9.182124

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Restaurant

В связи с нынешней ситуацией ресторан не работает по меню A la Carte до дальнейшего уведомления.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 939

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 032

Great Hotel

Примечание: Tripadvisor 5.0/5

Elif s Реальные отзывы TripAdvisor

This hotel exceeded my expectations in every aspect. Impeccable service, all needed amenities, and a prime location made my stay truly exceptional. The attention to detail and comfort showcased the commitment to guest satisfaction. Especially the F&B Manager Mr. Mehmet Yasin Kizik was very attentive. Highly recommend for a memorable experience and thanks to Mr. Gür the General Manager.

Great experience in Stuttgart

Примечание: Tripadvisor 5.0/5

998johannav Деловые путешественники - Реальные отзывы TripAdvisor

I stayed at this hotel during our orchestra tour and would like to highly recommend the restaurant - the owner was extremely friendly and hospitable and the food was very good. Saved our day and created a great experience! If you need a friendly place with good food, I recommend!

An okay stay at this hotel

Примечание: Tripadvisor 3.0/5

chm877 Семьи - Реальные отзывы TripAdvisor

The reception staff were fantastic, they checked us in early at 8am and gave our son an activity pack which he loved. The room was clean and modern, however, there was no mini bar fridge. As silver Accor members we received free drink vouchers but the bar was closed at 8pm when we returned back to the hotel. The location is good, next to a shopping centre and 15mins walk to train station.

Dear chm877, Thank you for your visit, positive feedback, the great remarks on the reception staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Gürkan Gür, General Manager

Would never stay here again

Примечание: Tripadvisor 1.0/5

Ketrin C Реальные отзывы TripAdvisor

Definitely not a 4 star hotel, not even 3. Rooms very small, all the same size (apparently). No fridge, only if you upgrade to a privileged room, (same size, but costs more) do you get a fridge. No replenished coffee facilities, even had to go ask for towels and toilet paper because the cleaners didn't leave any. Front desk, cold reception from staff and not even a 'good morning' or 'good evening' terrible. The only thing that was good was the lovely man at the bar, his service was amazing, he deserves to work in a higher class hotel.

Dear 237ketrinc, We regret that your experience with your room, the facilitis and our service did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Stuttgart City Center. Best regards, Gürkan Gür, General Manager

Fantastic

Примечание: Tripadvisor 5.0/5

153Dan Solo travel - Реальные отзывы TripAdvisor

Very impressed with this hotel. I’ve stayed in quite a few of the Accor chain hotel and this one is no different. I arrived mid morning and was able to leave my suitcase at the hotel before my room became available. Check in was a quick process and my room was ready early. The room itself is a good size and has everything you need for a short stay. I was staying 3 nights. The bar / restaurant does have a limited menu selection however this quality of the food is excellent and good portion size, that reflect the price. I had the chicken salad and a pizza both very good. The gentleman in the bar / restaurant in the evening was excellent always greeted you with a smile and polite. The only issue I had during my stay was at one point my key to the room stopped but a quick call in at reception and this was sorted within seconds. The location of the hotel is in a good pace close to the U-Bahn stops and a shopping centre. Would definitely recommend to anybody who is thinking of a short trip / stay.

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Другие интернет-пользователи оценили наш отель

  • 361 Отзывов 9/10 Расположение
  • 546 Отзывов 6.5/10 Номер
  • 490 Отзывов 8.2/10 Сервис
  • 16 Отзывов 8.5/10 Интернет
  • 247 Отзывов 6.7/10 Чистота
  • 228 Отзывов 5.1/10 Комфорт
  • 222 Отзывов 7.9/10 Завтрак
  • 107 Отзывов 4.6/10 Соотношение цены и качества

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