Novotel Эрланген

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 871

Гарантия
лучшей цены
Novotel Эрланген - Image 1
Novotel Эрланген - Image 2
Novotel Эрланген - Image 3
Novotel Эрланген - Image 4
Hofmannstrasse 34, 91052 ЭРЛАНГЕН, Германия

Описание

Особенности отеля

  • Номера с кондиционером

  • Бесплатный WIFI во всех номерах

  • Семейные номера, детская игровая зона и специальные семейные предложения

  • Живописный сад с солнечной террасой

  • Современный фитнес-центр

Наши номера

Расположение отеля

Novotel Эрланген

Hofmannstrasse 34
91052 ЭРЛАНГЕН
Германия

GPS:49.592866, 11.013377

Телефон
Факс +49 9131 9747500

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 871

Рейтинг TripAdvisor  4.0/5  Отзывов: 654

Great hotel stay

Примечание: Tripadvisor 5.0/5

svenMarch74 Деловые путешественники - Реальные отзывы TripAdvisor

Check in/out fast and easy. Staff is always friendly and customer focused. Rooms are superb and in good conditions. Housekeeping is doing a great job. Free WiFi is fast and stable enough for HD streaming. Indoor car paring for a good price. The Gym is good for cardio and a bit weight training. As a Accor diamond member I got more than I expected. My first hotel choice in this region! Many thx to all

Average hotel, good if traveling with a pet

Примечание: Tripadvisor 3.0/5

24brentv Couples - Реальные отзывы TripAdvisor

Booked this hotel with points when traveling back home from vacation. Positives: - Very good soundproofing of the room - Clean parking garage which seems secure (18€/night) - Executive room has quite a large terrace which is ideal if traveling with a dog - Friendly staff Negatives: - Bed extremely saggy - Breakfast is ok but 24€/person/night which is way to much - Rooms feel very old Would stay again if the price was low or when booking with points again.

Dear 24brentv, Thank you for your positive remarks on teh staff, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mesut Kesici, General Manager / Direktor

A terrific hotel and staff!

Примечание: Tripadvisor 5.0/5

Glenn B Реальные отзывы TripAdvisor

My wife and I spent four nights at this hotel. We found the experience to be excellent. The staff consistently presented with a warm and supportive disposition. The place was clean and located well compared to the downtown area. Breakfast were of a very high quality (and quantity). From the hotel, we easily walked to the Marketplatz, the museums, restaurants, and malls. Getting to and from Erlangen was easy via an excellent train service. We recommend this hotel and its staff without reservation.

Dear GlennB862, Thank you so much for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mesut Kesici, General Manager

Disappointing reaction from staff after finding cockroaches in my room

Примечание: Tripadvisor 1.0/5

D2852YKjorged Деловые путешественники - Реальные отзывы TripAdvisor

Staff response after finding cockroaches in my room was beyond acceptable and disappointing. No action was taken by staff, leaving the roaches in the room and offering a worst room than the one I already had. When mentioned that the room that was being offered was worst the reaction of staff was “This is what we have take it or leave it, claiming there were no more rooms on that same floor (not considering other options even after incident)

Dear D2852YKjorged, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the house-keeping and our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. But FYI: It wasn't cockroaches, but insects that came in through the open window. Unfortunately, this can never be completely prevented. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Mesut Kesici, General Manager / Direktor

Great place to stay

Примечание: Tripadvisor 5.0/5

Vik3001 Деловые путешественники - Реальные отзывы TripAdvisor

Like always, good hotel with great staff. Very nice location, you can walk to the center and nearby restaurants. Very nice breakfast and a special attention to the environment and sustainability with engaging the gest with rewarding initiatives.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 474 Отзывов 9/10 Расположение
  • 859 Отзывов 6.7/10 Номер
  • 817 Отзывов 9.2/10 Сервис
  • 24 Отзывов 6.5/10 Интернет
  • 480 Отзывов 8.8/10 Завтрак
  • 338 Отзывов 7.5/10 Чистота
  • 175 Отзывов 4.8/10 Соотношение цены и качества
  • 11 Отзывов 3.1/10 Велнес-зона

В сотрудничестве с Trustyou

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.