Mercure Вена Западный Вокзал 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 498

Гарантия
лучшей цены
Mercure Вена Западный Вокзал - Image 1
Mercure Вена Западный Вокзал - Image 2
Mercure Вена Западный Вокзал - Image 3
Mercure Вена Западный Вокзал - Image 4
Felberstrasse 4, 1150 ВЕНА, Австрия

Описание

Особенности отеля

  • Центральное расположение и доступность на общ. транспорте Вены

  • Богатый и разнообразный завтрак - шведский стол

  • Ресторан Westside с современной международной кухней

  • 6 конференц-залов с персонализированным планированием мероприятий

  • Гараж на 52 места

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Расположение отеля

Mercure Вена Западный Вокзал

Felberstrasse 4
1150 ВЕНА
Австрия

GPS:48.198155, 16.337507

Телефон
Факс +43 1 98111930

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WESTSIDE

В баре Westside городской образ жизни сочетается с современным индустриальным стилем. Идеальное сочетание традиционной австрийской кухни и международной классики позволит найти блюда на любой вкус.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 498

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 420

Отличное местоположение, Пользуюсь отелем уже много лет.

Примечание: отзывы клиентов 5.0/5

Yury Индивидуальные путешественники - Проверенные отзывы - ALL

Все было как всегда отлично

Dear Mr. S., Thank you for staying with us at Mercure Hotel Wien Westbahnhof and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Disappointing

Примечание: Tripadvisor 3.0/5

Jean_PierreG6 Деловые путешественники - Реальные отзывы TripAdvisor

Despite its good location and cleanliness, this hotel is disappointing for a 4* rated establishment. The wifi is awfully slow and unstable and nearly 7€ per day are requested to gain access a premium, and presumably better, service. There is also no chair, just a stool and no way to make a coffee or a tea.

Dear Jean_PierreG6, We are very sorry that we failed to meet your expectations and ithe wifi went wrong. Please accept our apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Hotel is on but it's not a 4 star

Примечание: Tripadvisor 3.0/5

jamieba32 Couples - Реальные отзывы TripAdvisor

Room and bathroom are dated. It looks like it's not had any upgrade since the 80s or 90s. Bed and pillow was fine and reception area is quite nice so no complaints there. It was also one of the best value hotels in the city. However like the Mercure chain as a whole they are very up and down. Most in Europe claim to be 4 star. Some feel very much more like a 3 star. Eg , Brighton and this one. Id love to give the review a 4 Star review and if it was advertised as a 3 star hotel then I would. However as it is meant to be a 4 star and I don't agree with this rating I can only give It a 3 star review. If you are on a budget stay here as it's great value. If you are expecting a 4 star hotel go somewhere else.

Dear jamieba32, Thank you very much for your visit and for taking the time to review your stay with us. We are very sorry that your room did not appeal to you very much. We sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure to welcome you back to our hotel. With best regards, The team of the Mercure Hotel Wien Westbahnhof

Vienna

Примечание: Tripadvisor 4.0/5

Kimma15 Реальные отзывы TripAdvisor

The hotel was very near to transport links, local train station, tram& underground. Could walk to museums, Palace, Civic Hall, Theatres plus shops 15-20 mins. Lots of places to have coffee & cake. Breakfast - a lot of choice, plenty of variety. Reception staff friendly. Got a free drink on arrival. Slight drawbacks on arrival informed electrics had gone down so couldn’t have key for room, reception staff had to escort every time. Finally got key the night before we left. Didn’t find their Wi-Fi very good, couldn’t access anything on my IPhone. Better with own data ? Would have been helpful to know that there were four hotels with same name in the city as we initially went to one further across the other side of the city. Otherwise enjoyable stay.

Lovely hotel stay

Примечание: Tripadvisor 4.0/5

226suej226 Couples - Реальные отзывы TripAdvisor

This hotel is in a great location. Very comfortable bed and pillow. Only downside of the room was the shower head, if it’s facing the screen it leaks beneath soaking the floor. Just make sure the head is facing the wall more. Breakfast was good, all fresh looking and plenty of choice. We booked as part of a package and agree that €24 is high for breakfast. We arrived back around 22.00 one evening after a long day out to find the fire alarm was ringing. The staff didn’t know what they were doing and just let people carry on milling around and also bar staff still serving. Hopefully now all getting trained on fire procedures! Note, we got a taxi from the airport, it cost nearly €70!!! The airport bus was a fraction of the price.

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Другие интернет-пользователи оценили наш отель

  • 1 494 Отзывов 9.4/10 Расположение
  • 1 647 Отзывов 5.1/10 Номер
  • 1 277 Отзывов 8.3/10 Сервис
  • 37 Отзывов 7.3/10 Интернет
  • 760 Отзывов 3.9/10 Комфорт
  • 724 Отзывов 8/10 Завтрак
  • 616 Отзывов 7.5/10 Чистота
  • 466 Отзывов 3.9/10 Атмосфера

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