Mercure Вена Западный Вокзал 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 514

Гарантия
лучшей цены
Mercure Вена Западный Вокзал - Image 1
Mercure Вена Западный Вокзал - Image 2
Mercure Вена Западный Вокзал - Image 3
Mercure Вена Западный Вокзал - Image 4
Felberstrasse 4, 1150 ВЕНА, Австрия

Описание

Особенности отеля

  • Центральное расположение и доступность на общ. транспорте Вены

  • Богатый и разнообразный завтрак - шведский стол

  • Ресторан Westside с современной международной кухней

  • 6 конференц-залов с персонализированным планированием мероприятий

  • Гараж на 52 места

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Расположение отеля

Mercure Вена Западный Вокзал

Felberstrasse 4
1150 ВЕНА
Австрия

GPS:48.198155, 16.337507

Телефон
Факс +43 1 98111930

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WESTSIDE

В баре Westside городской образ жизни сочетается с современным индустриальным стилем. Идеальное сочетание традиционной австрийской кухни и международной классики позволит найти блюда на любой вкус.

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Рейтинг ALL  4.2/5  Отзывов: 1 514

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 416

Hotel is on but it's not a 4 star

Примечание: Tripadvisor 3.0/5

jamieba32 Couples - Реальные отзывы TripAdvisor

Room and bathroom are dated. It looks like it's not had any upgrade since the 80s or 90s. Bed and pillow was fine and reception area is quite nice so no complaints there. It was also one of the best value hotels in the city. However like the Mercure chain as a whole they are very up and down. Most in Europe claim to be 4 star. Some feel very much more like a 3 star. Eg , Brighton and this one. Id love to give the review a 4 Star review and if it was advertised as a 3 star hotel then I would. However as it is meant to be a 4 star and I don't agree with this rating I can only give It a 3 star review. If you are on a budget stay here as it's great value. If you are expecting a 4 star hotel go somewhere else.

Dear jamieba32, Thank you very much for your visit and for taking the time to review your stay with us. We are very sorry that your room did not appeal to you very much. We sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure to welcome you back to our hotel. With best regards, The team of the Mercure Hotel Wien Westbahnhof

Vienna

Примечание: Tripadvisor 4.0/5

Kimma15 Реальные отзывы TripAdvisor

The hotel was very near to transport links, local train station, tram& underground. Could walk to museums, Palace, Civic Hall, Theatres plus shops 15-20 mins. Lots of places to have coffee & cake. Breakfast - a lot of choice, plenty of variety. Reception staff friendly. Got a free drink on arrival. Slight drawbacks on arrival informed electrics had gone down so couldn’t have key for room, reception staff had to escort every time. Finally got key the night before we left. Didn’t find their Wi-Fi very good, couldn’t access anything on my IPhone. Better with own data ? Would have been helpful to know that there were four hotels with same name in the city as we initially went to one further across the other side of the city. Otherwise enjoyable stay.

Lovely hotel stay

Примечание: Tripadvisor 4.0/5

226suej226 Couples - Реальные отзывы TripAdvisor

This hotel is in a great location. Very comfortable bed and pillow. Only downside of the room was the shower head, if it’s facing the screen it leaks beneath soaking the floor. Just make sure the head is facing the wall more. Breakfast was good, all fresh looking and plenty of choice. We booked as part of a package and agree that €24 is high for breakfast. We arrived back around 22.00 one evening after a long day out to find the fire alarm was ringing. The staff didn’t know what they were doing and just let people carry on milling around and also bar staff still serving. Hopefully now all getting trained on fire procedures! Note, we got a taxi from the airport, it cost nearly €70!!! The airport bus was a fraction of the price.

Would not recommend.

Примечание: Tripadvisor 2.0/5

718ldh Реальные отзывы TripAdvisor

I personally wouldn’t recommend this hotel, although it’s not in a bad location, that’s about all it has going for it. We arrived half an hour before the check in time, and was told our room was ready but would have to pay €30 to get the key, so for the sake of 30 minutes, we just waited. The hotel itself is very dated, the rooms are dark and gloomy. The bed is quite possible one of the most uncomfortable I have ever used, and you initially only get 1 pillow which was very thin, I did get a couple more from reception, which were better quality. The shower in the bathroom, if you’re any taller than 5ft 8-9, you are not getting underneath it. The breakfast is charged at €24 a person, which is outrageous, use the good location to go and find yourself a much better, and better value breakfast elsewhere! There is a reason the restaurant is ALWAYS empty. Would I recommend this hotel, absolutely not, the location is good, but that can be said about anywhere in Vienna, it’s not a huge place and the public transport systems are very good and you can get practically anywhere in minutes.

Dear 718ldh, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the hotel, the room and the breakfast did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Really clean friendly central hotel with brilliant staff

Примечание: Tripadvisor 5.0/5

Relax16491231001 Реальные отзывы TripAdvisor

The hotel is brilliantly situated in Westbahnhof at the top of Mariahilfstrasse and its shops within a 15 minute walk of the Museum quarter Stephansplatz etc and plenty of transport links to all the sights. The room was lovely and clean with tea/coffee and Christian on reception was really helpful as were all the staff. I would certainly recommend Hotel Mercure Wien Westbahnhof as a base for exploring Vienna and we will stay here again. Thank You to the Staff and Management!

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Другие интернет-пользователи оценили наш отель

  • 1 437 Отзывов 9.4/10 Расположение
  • 1 589 Отзывов 5.2/10 Номер
  • 1 250 Отзывов 8.3/10 Сервис
  • 29 Отзывов 8.8/10 Интернет
  • 738 Отзывов 4/10 Комфорт
  • 712 Отзывов 7.9/10 Завтрак
  • 598 Отзывов 7.5/10 Чистота
  • 436 Отзывов 3.7/10 Атмосфера

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