Mercure Гран-Отель Бидермайер Вена 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 450

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Гараж отеля

  • Бесплатная сауна и фитнес

  • Два ресторана с международной и традиционной кухней

  • Зеленая терраса

  • Аллея Бидермайер с магазинами

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Расположение отеля

Mercure Гран-Отель Бидермайер Вена

Landstrasser Hauptstrasse 28
1030 ВЕНА
Австрия

GPS:48.204055, 16.388774

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

WINTERGARTEN

Попробуйте знаменитую венскую кухню из меню a-la-carte в романтическом ресторане с садиком и террасой! Обеды и ужины - неповторимое сочетание австрийских деликатесов, сезонных и интернациональных специалитетов.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 450

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 735

Definitely recommend

Примечание: Tripadvisor 5.0/5

Katie A Couples - Реальные отзывы TripAdvisor

Stayed here celebrating our anniversary with a trip to Vienna, the hotel was so kind to put some chocolates in our room to wish us a happy anniversary, the staff were very kind and helpful and gave us a list of recommendations and the reception seems to be open 24 hours, the rooms were clean and comfortable with all usual amenities we had no complaints, the location is also great as it’s a few minutes walk from the nearest train station which can bring you everywhere, would highly recommend

Great Hotel , most comfortable beds

Примечание: Tripadvisor 4.0/5

emmathring Couples - Реальные отзывы TripAdvisor

We stayed here for a couple of nights for Valentines! The hotel is set down a gorgeous cobbled street with exceptional food and drink in the pubs and restaurants! The breakfast is fantastic ! But not if you go after 10 as there is nothing left! The room is great and has a very comfortable bed , despite the 200 metre walk along the corridor !! The hotel is close to the tram, bus and underground! A great location to all the best places. However, you do need to use these as the walk to the centre is long if you intend on sightseeing etc after! Buy the 48 hour travel pass, it is so worth it . We travelled so much to all the various places of interest including the Mozart concert at the Palace. The hotel has a great sauna and would be amazing if there was a jacuzzi. I absolutely fell in love with Vienna and despite wishing I’d booked a hotel closer to the centre I would only stay in this hotel should I visit this amazing city again. I just loved it!

Great short break

Примечание: Tripadvisor 5.0/5

Catherine C Реальные отзывы TripAdvisor

Excellent Hotel great location can walk to the city. Staff suberb very friendly and helpful. New Years Eve was 5 star food and service so so good.Hotel very clean and comfortable. Breakfast so plentiful and great choice. Will definately go back again.

pleasant stay

Примечание: Tripadvisor 4.0/5

pansariamit Семьи - Реальные отзывы TripAdvisor

very conveniently located hotel , staff super friendly and accommodative, metro was 5 minutes walking distance,bus station was right across. Welcome drink was superb , only issue , one needs to walk a bit , around 100 meters to reach the lobby , i m unsure if hotel provides luggage pick up from the main road

"Euros 50 for cleaning beyond the norm"

Примечание: Tripadvisor 2.0/5

Alexandra L Реальные отзывы TripAdvisor

Bed and pillow were ok. Check-in was fast but they don't give you an info packet, I think they did mention about breakfast for Euros 21. I guess vegetables are expensive in Austria because on the buffet mostly with deli meats and cheese , there was only peppers offered with the scrambled eggs and small frankfurters. I liked the option of organic juices and some of the pastries. Nothing to write home about! So I never went back. On some websites, it states that they offered "free breakfast and free shuttle" but it isn't not true. On other websites, they even state full service spa, which actually is only a sauna you need to warn them 20 mn prior using. A hair salon is also listed and golf, bicycling. No bellman either. Taxi left me with my big suitcases in the street about 100 m from reception. "free mini-bar" with 2 beers, 2 cokes, 2 water, 2 OJ and a Manner wafer. Small bathroom with practically no counter space and only mediocre small towel for body, another smaller and then hand towel.No luxury towels! Sometimes housekeepers didn't even replenish and I had to go back to desk because she was alone and couldn't deliver. Ditto for tissue box and for leaky water kettle which was flooding the tray. I checked out early for my 9 a.m. departure, my sister checked out later and was harassed by the clerk about a E50.00 charge for housekeeping for "cleaning beyond the norm". Not bad enough she had her handicap to deal with, (on crutches, with wheelchair with 2 suitcases) , a slope in the street not up to par/Norms (too steep) of an angle) and no bellcart. Number 1, we stayed 11 days and I didn't request daily cleaning and had the do not disturb sign up but it ended up on the floor. My bill was settled months in advance and she had the guts to say she tried to get hold of me to notify me of that charge. The trash can was small and even if I put the bottled waters aside because they were consigned, there was not enough room. Yes, I did stain the sheet at one point pouring some beverage powder in a bottle, but I could have cleaned later, because we had several day trips planned and had to meet at 7:15 am. Luckily, I booked those trips before I left home, because their business center was closed and computer broken for at least a year. When I asked for assistance, they were busy checking-in or checking out people and I wasted lots of time, because sometimes they didn't even have the info available. Sometimes I couldn't even know a day in advance if museums were open due to the holidays, I was told to come back and check same day? At any rate, just don't see what that" cleaning beyond the norms" consists of. My sister went ahead and paid and was told to complain later. I try to resolve amicably but to no avail. I stayed in many hotel chains, Ritz, Marriott, Intercontinental I guess more upscale hotels and this is unheard of and can't recommend this hotel. I payed $200/night with Amex travel agency and they are supposed to get the best price but a few weeks ago, Mercure was offering rooms at same hotel for $100. Which left even a more bitter taste in my mouth. That will teach me for booking a midscale hotel chain!

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Другие интернет-пользователи оценили наш отель

  • 1 222 Отзывов 9.6/10 Расположение
  • 1 326 Отзывов 6.1/10 Номер
  • 1 060 Отзывов 8.5/10 Сервис
  • 25 Отзывов 7.3/10 Интернет
  • 762 Отзывов 8.8/10 Завтрак
  • 415 Отзывов 7/10 Чистота
  • 49 Отзывов 8.7/10 Напитки
  • 25 Отзывов 7.2/10 Велнес-зона

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