ibis Guarulhos 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 2 068

Гарантия
лучшей цены
ibis Guarulhos - Image 1
ibis Guarulhos - Image 2
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R. General Osorio 19, Centro, Guarulhos - SP, 07024000 GUARULHOS, Brazil

Описание

Особенности отеля

  • 12 minutes by car to São Paulo International Airport - Garulhos

  • 13 minutes by car to Garulhos Bus Station

  • 4 minutes by car to Presidente Dutra Highway

  • 100% non-smoking hotel.

  • Payed Covered Parking.

Наши номера

Расположение отеля

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brazil

GPS:-23.47274, -46.53252

Телефон
Факс +55 11 2159-5951

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

IBIS KITCHEN

LUNCH - A LA CARTE DINNER - A LA CARTE

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 2 068

Рейтинг TripAdvisor  3.5/5  Отзывов: 3 031

nightmare

Примечание: Tripadvisor 1.0/5

Mocreu Деловые путешественники - Реальные отзывы TripAdvisor

for one night, after flight cancellation, the airline accommodated passengers in this hotel. Unfriendly service, poorly maintained rooms, with a foul odor, grubby sheets and expired pillows... if all that wasn't enough, I also found a half-filled bottle of water in the minibar. I was surprised that I was going to get sick, so I didn't even take a shower for fear of using a towel. It was a night of terror! I strongly do not advise

Dear Mocreu Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

NEVER AGAIN

Примечание: Tripadvisor 1.0/5

EDUROBES Реальные отзывы TripAdvisor

Manager she needs to listen What a Guest Gold from Club Accor complain First and Second " Not justified the employees" and Said " She's good everybody like her" If I brought a question to you Because I had more than one problem Never I'll be back

Dear Edrobes Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Avoid this hotel.Stay somewhere else please!

Примечание: Tripadvisor 1.0/5

Meander51082279957 Couples - Реальные отзывы TripAdvisor

Please avoid this hotel.Stay anywhere else. We booked and paid for 2 nights accomodation. Our flights were delayed so got to the hotel early hours of the 2nd day. They told us - after travelling for over 3 days that because we had not checked in on the first day our entire reservation was cancelled. No booking for us! Too tired to argue we paid for 2 extra rooms. Our travel agent has tried to contact them with no response. How do you cancel a booking of 2 nights if you happen to miss the 1st night? They say they offer a free airport shuttle- we were charged. No staff speak English in the restaurant at all. I left my kindle in our room by mistake. We tried to contact the hotel immediately with no response Our travel agent has sent them numerous mails and no response. We got the taxi driver which we used for a day tour to try and contact the hotel. After numerous tries he got hold of them and they say - no kindle left in the room! Unbelievable- I would have thought you could trust the hotel staff. We will not recommend this hotel to anybody ever! Hope we eventually somehow get a refund for our accomodation which we paid for twice!

Dear Meander, Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can't identify your name here, please coud you contact us to solve the problem? If there was a wrong charge we will refund. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Reliable Ibis quaity but they don't listen to customer's complaints

Примечание: Tripadvisor 3.0/5

rickbA68ZI Solo travel - Реальные отзывы TripAdvisor

there is no black pepper inthe restaurant. This hotel has a lot of international travellers and claims to have an international restaurant but there is no pepper not even sachets and not even available on request.

Easy and quick transportation to and from GRU airport.

Примечание: Tripadvisor 3.0/5

TheReliant1000 Solo travel - Реальные отзывы TripAdvisor

This is an average IBIS hotel very good for a night rest specially if you are arriving/departing at/from São Paulo International Airport (GRU). And if you have some extra time it is ok to walk to nearby restaurants and cafes. I felt comfortable about sanitary conditions during my show stay,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 643 Отзывов 8.6/10 Расположение
  • 1 337 Отзывов 4.9/10 Номер
  • 1 353 Отзывов 6.1/10 Сервис
  • 24 Отзывов 6.6/10 Интернет
  • 575 Отзывов 4.6/10 Чистота
  • 518 Отзывов 6.9/10 Завтрак
  • 445 Отзывов 4.8/10 Соотношение цены и качества

В сотрудничестве с Trustyou

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