Описание
сертифицированный отель ALLSAFE
Особенности отеля
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Отель с сертификатом ALLSAFE
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Круглосуточная служба доставки напитков и блюд в люкс
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Бесплатный WIFI, ЖК-ТВ с несколькими каналами Sky
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Люксы площадью 30 м² с мини-кухней и приборами для приготовления чая и кофе
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В самом центре Берлина рядом с деловыми и культурными районами
Наши номера
Страница из
Люкс
Люкс Standard с двуспальной кроватью, диваном-кроватью и небольшой мини-кухней
- 4 лица
- 30 m² / 322 sq ft
- Постель 1 x Двуспальные кровати и 1 x Двуспальные диваны-кровати (queen)
- Виды: Боковой вид на город
От NaN EUR NaN EUR Note
Включенные налоги и сборы
1 ночь | 1 взрослый
Люкс
Люкс Standard с 2 односпальными кроватями, диваном-кроватью и небольшой мини-кухней
- 4 лица
- 30 m² / 322 sq ft
- Постель 2 x Односпальные кровати и 1 x Двуспальные диваны-кровати
От NaN EUR NaN EUR Note
Включенные налоги и сборы
1 ночь | 1 взрослый
Люкс
Люкс Standard: двуспальная кровать, диван-кровать, мини-кухня, д/лиц с огр. подвижностью
- 4 лица
- 30 m² / 322 sq ft
- Постель 1 x Двуспальные кровати и 1 x Двуспальные диваны-кровати (queen)
- Виды: Боковой вид на город
- Номер для людей с ограниченными возможностями
От NaN EUR NaN EUR Note
Включенные налоги и сборы
1 ночь | 1 взрослый
Люкс
Люкс Standard: двусп. кровать, односп. диван-кровать, мини-кухня, д/лиц с огр. подвижностью
- 3 лица
- 30 m² / 322 sq ft
- Постель 1 x Двуспальные кровати и 1 x Односпальные диваны-кровати
От NaN EUR NaN EUR Note
Включенные налоги и сборы
1 ночь | 1 взрослый
Люкс
Люкс Standard: двуспальная кровать, диван-кровать, мини-кухня, д/лиц с огр. подвижностью
- 4 лица
- 30 m² / 322 sq ft
- Постель 1 x Двуспальные кровати и 1 x Двуспальные диваны-кровати (queen)
- Виды: Боковой вид на город
- Номер для людей с ограниченными возможностями
От NaN EUR NaN EUR Note
Включенные налоги и сборы
1 ночь | 1 взрослый
Расположение отеля
Novotel Suites Берлин Потсдамер Плац
Anhalter Strasse 2
10963 БЕРЛИН
Германия
GPS:52.504619, 13.383228
Доступ и транспорт
Страница из
ANHALTER BAHNHOF
Остановка автобуса
Доступ: 100 m / 0.06 mi 2 min walk
POTSDAMER PLATZ
Железнодорожная станция
Доступ: 700 m / 0.43 mi 10 min walk / 2 min drive
HAUPTBAHNHOF
Железнодорожная станция
Доступ: 3.5 km / 2.17 mi
TEMPELHOFER DAMM
Магистральный выезд
Доступ: 4.5 km / 2.8 mi 15 min drive
Страница из
TEMPODROM
Оперный театр/филармония/концертный зал
Доступ: 300 m / 0.19 mi 5 min walk
CHECKPOINT CHARLIE
Музеи
Доступ: 600 m / 0.37 mi 10 min walk / 2 min drive
SPIELBANK BERLIN
Казино
Доступ: 700 m / 0.43 mi 10 min walk / 2 min drive
CINEMAXX
Район кинотеатров
Доступ: 700 m / 0.43 mi 10 min walk / 2 min drive
SONY CENTER
Туристические достопримечательности
Доступ: 800 m / 0.5 mi 10 min walk / 2 min drive
PHILHARMONIE
Оперный театр/филармония/концертный зал
Доступ: 1 km / 0.62 mi 13 min walk / 2 min drive
BRANDENBURGER TOR
Исторический памятник
Доступ: 1.5 km / 0.93 mi 15 min walk / 5 min drive
GENDARMENMARKT
Исторический памятник
Доступ: 1.5 km / 0.93 mi 15 min walk / 5 min drive
REICHSTAG
Исторический памятник
Доступ: 2 km / 1.24 mi 15 min walk / 5 min drive
MUSEUMSINSEL
Музеи
Доступ: 2.5 km / 1.55 mi 10 min drive
ZOO AQUARIUM
Аквариум
Доступ: 3.5 km / 2.17 mi 15 min drive
BOTANISCHER GARTEN
Ботанические сады
Доступ: 3.5 km / 2.17 mi 15 min drive
ZOOLOGISCHER GARTEN
Зоопарк
Доступ: 3.5 km / 2.17 mi 15 min drive
Страница из
TIERGARTEN
Лес
Доступ: 1.5 km / 0.93 mi 20 min walk / 5 min drive
SPREE
Река
Доступ: 2 km / 1.24 mi 10 min drive
NEUER SEE TIERGARTEN
Озеро
Доступ: 3 km / 1.86 mi 15 min drive
Страница из
POTSDAMER PLATZ
Торговый центр
Доступ: 700 m / 0.43 mi 10 min walk / 2 min drive
POTSDAMER PLATZ
Зона ресторанов и кафе
Доступ: 700 m / 0.43 mi 10 min walk / 2 min drive
FRIEDRICHSTRASSE
Торговая зона
Доступ: 1 km / 0.62 mi 10 min walk / 2 min drive
KREUZBERG
Зона ресторанов и кафе
Доступ: 3 km / 1.86 mi 15 min drive
KURFUERSTENDAMM
Торговая зона
Доступ: 3.5 km / 2.17 mi 15 min drive
PRENZLAUER BERG
Зона ресторанов и кафе
Доступ: 6 km / 3.73 mi 20 min drive
FRIEDRICHSHAIN
Зона ресторанов и кафе
Доступ: 6 km / 3.73 mi 20 min drive
Гостиничные услуги
Регистрация заезда с - Регистрация выезда до
- Парковка
- Можно с животными
- Доступ на инвалидном кресле
- Wi-Fi
- Кондиционер
- Завтрак
- Бар
- Курение на территории отеля запрещено
- Обслуживание в номере
4 ELEMENTS
Расположитесь поудобнее в кресле и насладитесь виртуальным путешествием по пяти континентам благодаря нашей обширной карте бара, которая включает 65 наименований разнообразных напитков.
2 завтраки
Отзывы наших гостей
Great experience
Примечание: Tripadvisor 5.0/5
fscholar Реальные отзывы TripAdvisor
Dear fscholar, We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Хорошее расположение
Примечание: отзывы клиентов 4.0/5
Yuliya S. Семьи - Проверенные отзывы - ALL
Dear YULIYA, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We regret that technical issue with the elevator affected your experience at our hotel. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Disappointing
Примечание: Tripadvisor 1.0/5
Anniebeth1979 Реальные отзывы TripAdvisor
Dear Anniebeth1979, Thank you very much for your feedback on your visit to the Novotel Suites Berlin City Potsdamer Platz and we are very sorry that we could not meet your expectations. This should not have happened like this. Your feedback is crucial in helping us improve, and we hope to regain your trust in the future. We understand the inconvenience with the baggage, but unfortunately, the size of our storage room does not allow us to place all the luggage that guests wish to keep in the luggage room. We are trying to find a solution to this issue and we are very sorry for the impression we have made. We understand the frustration and exhaustion you must have felt after a long journey. We also understand that guests want to get their room ready by the early arrival. Therefore, based on the availability of rooms ready for check-in, we try to provide rooms with early check-in even before 3 p.m., even though it´ s not guaranteed. We afraid that, there may have been a misunderstanding because after the end of the maid shift, bedding is in limited supply at reception, so the receptionist needs to prepare additional before they can offer it to the guest. We are genuinely sorry for the frustration caused by the delay in providing the extra pillows you requested. Thank you for letting us know about those technical issues in the room. Additionally, we are deeply concerned about the incident with the lamp emitting smoke. The safety and well-being of our guests are of utmost importance to us. We have conducted a thorough inspection of the room and the affected lamp to identify and rectify the issue promptly. Our maintenance team is working diligently to replace or repair the lamp to prevent any such occurrences in the future. Also our maintenance team has inspected and rectify the problem with the shower hose not being properly attached. We do our best to fulfill the such wishes as view, high or low floor of our guests, which they indicated in their reservations. Sometimes, it is not always possible due to limited availability of rooms. In accordance with our hotel standards, linens are changed every three days or at the guest's request. On the day of the linen change, you had a do not disturb card on your door and the maids were unable to make the change. Unfortunately, this information was not communicated the next day. Should a guest request a change of linen, we communicate that message to the housekeeping team for further implementation. Please, be sure, we have tried to do our best to repair the elevator as soon as possible and we regret that technical issue with the elevator affected your stay. We cannot take an influence on occasional technical issues, but we will have a conversation with staff about how to behave according to standards. We take your review very seriously, we discussed the content of your message on management level and we are taking measures for the improvement. Sincerely, Novotel Berlin City Potsdamer Platz
Awful experience
Примечание: Tripadvisor 1.0/5
LaurenKoda Реальные отзывы TripAdvisor
Dear Lauren, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We deeply apologize if our team made a negative impression during your stay with us. Our team is committed to meeting very high cleaning and service standards. However, as improvement is one of our priorities, we take your comment to heart and we will take steps to improve even further in this area in the hope of not disappointing you during your next stay. These incidents are in no way representative of the quality we strive to offer our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Novotel Suites Berlin Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Cheap
Примечание: Tripadvisor 1.0/5
Victor C Реальные отзывы TripAdvisor
Dear Victor, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In our Novotel Suites hotel, we strive to offer our guests a pleasant atmosphere and excellent facilities. We regret our design was not to your liking. Regarding friendliness, we apologize if your experienced a negative feeling from some of our team members during you stay with us. Please, be assured that it is definitely not our standard and that friendliness is one of the most important aspects of our work. Each member of our staff have been hired for their know-how in hospitality as well as their friendliness and helpfulness. They are committed to make every guest feel comfortable and we regret if it was not your case. This was not their intention. This incident is in no way representative of the quality we strive to offer to our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Without a doubt, the satisfaction of our guests is our top priority, so we would be very happy about another chance to convince you of this. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
В сотрудничестве с TripAdvisor
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