ibis Всемирный торговый центр Дубай 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 536

Гарантия
лучшей цены
ibis Всемирный торговый центр Дубай - Image 1
ibis Всемирный торговый центр Дубай - Image 2
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ibis Всемирный торговый центр Дубай - Image 4
P O Box 9544, Sheikh Zayed Road, 9544 ДУБАЙ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Прямой доступ к Всемирному торговому центру Дубая

  • Бесплатный WIFI

  • 15 минут езды от международного аэропорта Дубай

  • Станция метро World Trade Center в пешей доступности

  • Бесплатный ежедневный шатл

Наши номера

Расположение отеля

ibis Всемирный торговый центр Дубай

P O Box 9544, Sheikh Zayed Road
9544 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.223522, 55.284389

Телефон
Факс +971 4 331 1220

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Обслуживание в номере

TWINE RESTAURANT

Twine: Where food unites cultures, flavors, and stories from the Mediterranean, weaving a rich tapestry of taste and tradition in the heart of our gastronomic city. Welcome to the Med at Ibis WTC

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Рейтинг ALL  4.8/5  Отзывов: 536

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 717

Disappointing Stay at Ibis World Trade Center Dubai - Beware of Bedbugs!

Примечание: Tripadvisor 1.0/5

ahmedabdelrazek1968 Реальные отзывы TripAdvisor

Disappointing Stay at Ibis World Trade Center Dubai - Beware of Bedbugs! This review details a terrible experience at the Ibis World Trade Center Dubai in March 2024 from Sunday 17th to Saturday 23rd. Unacceptable Room Conditions: My stay was marred by the presence of bedbugs. I woke up with several bites on both legs and a hand, resulting in significant swelling and pain. This not only caused physical discomfort but also necessitated a hospital visit to address the issue. Poor Response from Management: Disappointingly, the hotel's response fell short of my expectations as a full refund of the stay was expected. Instead, they only offered an upgrade to the Novotel World Trade Center for a future stay, a complimentary transfer to the airport and a free buffet dinner. Although that was appreciated, it does little to compensate for the immediate intense pain I experienced, and the health concerns and inconvenience caused. To make matters worse, during my upgraded stay at the Novotel, my request for a late check-out by 8 pm was denied. The best they could offer was a 5 pm late check out, as I was told by the reception, was the decision by the Duty Manager and Director of Rooms. Needless to say, this added further frustration to the experience, as my flight was only leaving by 11pm. Pictures Included: For transparency, I have attached pictures taken in the room featuring the bedbugs as well as the swelling caused by the bedbug bites. Overall, my stay at the Ibis World Trade Center Dubai was a nightmare. I would strongly advise potential guests to consider alternative accommodations.

Dear Omar, Thank you very much for your feedback, and we deeply apologize for the inconvenience you experienced during your recent stay. While we have fewer to no concerns of the same, we cannot deny that such occurrences are possible, given the nature of catering to business travelers. We uphold high standards of cleanliness in our rooms and take our guests' feedback seriously. Hence, we have ensured thorough room inspections and heightened pest control measures. We express gratitude for your acceptance and appreciation of the service recovery gesture provided. We anticipated that this effort has fostered mutual understanding and agreement between both parties. Although our intentions were sincere, we acknowledge that it may not entirely alleviate the inconvenience you have experienced. While anticipating your return to Novotel and your subsequent stay, our team ensured a comfortable experience and addressed any previous concerns. However, as much as we would like to accommodate every guest's late check-out request, we regret that fulfilling such requests is subject to availability due to our busy operations. Thus, we did not intend for this to cause any frustration. Given the operational limitations, our team tried their best to provide late check-out options until 9 pm. We regret that all our efforts were not sufficient to appease you, and we wish you nothing but the best in your current and future endeavors. Best regards, Dynne Binua – Director of Rooms

Fantastic stay.

Примечание: Tripadvisor 5.0/5

Swaleh I Реальные отзывы TripAdvisor

Great hotel and very close to everything I needed. The room is just so comfy it makes easy to rest and get a good sleep.. Thanks to Ahmed for making it memorable.. I will surely come back for more hospitality as the one received recently. Amazing

Dear Valued Guest, Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be great and conveniently located for your needs. It's wonderful to know that you had a comfortable stay and were able to get a good night's sleep in our cozy rooms. Our Heartist Ahmed will be delighted to hear that he made your stay memorable, and we'll be sure to pass along your kind words to him. We can't wait to welcome you back for another amazing hospitality experience in the future. Thank you for choosing our hotel and for taking the time to share your feedback with us! Best regards, Dynne Binua - Director of Rooms

Отличное место в командировке

Примечание: отзывы клиентов 4.5/5

Ekaterina Деловые путешественники - Проверенные отзывы - ALL

У меня был чистый номер, убирают хорошо. Все что нужно в дороге - фен, утюг, вода, были в номере, отличные завтраки . Приятный, продуманный интерьер отеля. Заявлено 2 звезды, но тянет на хорошую тройку с плюсом. Персонал очень отзывчивый. Рой - хостесс на завтраке был очень любезен, провел по залу, все показал, проявил максимум внимания и заботы. Расположение прекрасное, 5 минут до One Central, возле отеля есть небольшой супермаркет и аптека. Не поставила 10 только из-за перенесенного в Novitel завтрака в один из дней, где был явный бардак, неубранные столы и довольно безразличный хостесс.

Dear Ekaterina, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed the cleanliness, amenities, breakfast, and the thoughtful interior design of our hotel. We strive to provide a comfortable stay for all our guests. Your kind words about our responsive staff, especially Roy, are truly appreciated. We apologize for the inconvenience you faced during breakfast at Novotel; rest assured; we will address this issue internally to ensure it does not recur. We are glad you found our location convenient. We look forward to welcoming you back for another pleasant stay. Warm regards, Dynne Binua - Director of Rooms

Great

Примечание: Tripadvisor 5.0/5

358hesamr Реальные отзывы TripAdvisor

I was there at Feb 24 and 25. The location is near the metro station and the Museum of the Future. The service at Ibis World Trade Centre is exemplary. Warm welcome at check-in till check-out. Special thanks to Mr.Akshay, his professionalism and friendliness left a lasting impression. The room was elegance and comfort. They provide a modern amenity, and sleek bathrooms ensure a relaxing stay for guests. It’s great value for money and definitely return to this amazing hotel on my next trip.

Dear Valued Guest, We are thrilled to know that you had an exemplary experience with our service from warm check-in to check-out. Your special mention of our Heartists Akshay's professionalism and friendliness is greatly appreciated, and we will be sure to pass on your compliments to him. It's fantastic to hear that you found your room to be elegant and comfortable, with modern amenities contributing to a relaxing stay. We look forward to welcoming you back on your next trip to Dubai. Thank you once again for your kind words and for choosing to stay with us. Best regards, Dynne Binua - Director of Rooms

Visiting ibis world trade centre Dubai

Примечание: Tripadvisor 5.0/5

Coastal20396662208 Реальные отзывы TripAdvisor

Anil made the best of our trip very great energy great hospitality and very helpful i think his services were great reason we extended the stay not transferring to another hotel thanks for the other hotel staff as well … well be our go to hotel in dubai

Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that our Heartist Anil went above and beyond to make your trip memorable with his great energy, hospitality, and helpfulness. We'll be sure to pass along your appreciation to Anil and the rest of our team. Your satisfaction is our priority, and we're delighted that you chose to extend your stay with us rather than transferring to another hotel. We greatly appreciate your recognition of the efforts of our entire staff, and we're honored to be your go-to hotel in Dubai. We look forward to welcoming you back on your future visits! Best regards, Dynne Binua Director of Rooms

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 576 Отзывов 9.3/10 Расположение
  • 684 Отзывов 6.4/10 Номер
  • 880 Отзывов 8.5/10 Сервис
  • 16 Отзывов 9.1/10 Интернет
  • 276 Отзывов 8.6/10 Чистота
  • 274 Отзывов 3.1/10 Комфорт
  • 228 Отзывов 9.2/10 Атмосфера
  • 187 Отзывов 7.6/10 Удобства

В сотрудничестве с Trustyou

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