ibis Carlisle City Centre 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 333

Гарантия
лучшей цены
ibis Carlisle City Centre - Image 1
ibis Carlisle City Centre - Image 2
ibis Carlisle City Centre - Image 3
ibis Carlisle City Centre - Image 4
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP CARLISLE, United Kingdom

Описание

Особенности отеля

  • Air Handling Units in all bed rooms, Air conditioning in the Restaurant and Bar Area.

  • Car parking free of charge for hotel guests. Car park: English Gate Plaza South CA1 1NS

  • Pets accepted, £10 per pet per day. Rules applicable.

  • Pet friendly area in the Bar and Restaurant

  • Free WIFI in all Areas of the hotel

Наши номера

Расположение отеля

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 333

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 824

Lovely helpful staff

Примечание: Tripadvisor 5.0/5

jimmB4147BG Реальные отзывы TripAdvisor

Stayed two nights at Easter and would like to thank the staff for making it a great stay. Great for parking, the breakfast was lovely and the girl serving was very helpful. When I booked I explained that me and the wife were not good on our feet and asked for a room near the exit or lift. When we arrived we were given a room next to the lift plus a disabled wet room we were very grateful for. The room was comfortable and we heard very little noise out with the hotel. The plus point for me was the staff. Everybody was polite and helpful. Thanks for a great stay.

Dear Jim M, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at ibis Carlisle City Centre. It is wonderful to know that our staff's helpfulness and service contributed to making your stay great. We are glad that the room arrangement met your needs and enhanced your comfort during your visit. Your kind words about the staff's politeness and efficiency are truly appreciated. We strive to provide a pleasant and accommodating experience for all our guests. Thank you once again for choosing to stay with us and for taking the time to leave your positive feedback. We look forward to welcoming you back in the future. Warm regards, ibis Carlisle City Centre

Theft by hotel staff.

Примечание: Tripadvisor 1.0/5

jean s Реальные отзывы TripAdvisor

I have stayed in the hotel on numerous occasions with no issues but this time I had items stolen from the room. Only person that had access or was in the room was the cleaner. I asked to speak to the Manager and was told that they were on holiday and the Duty Manager would not be there until the next afternoon. I have reported it to the police and I am waiting to hear back from them. As far as I am concerned if a theft is reported the Management should make them self available to speak to the guests not leave it untill the guests have left the property. I am still waiting to hear from the Management regarding this which is ridiculous for a company of this size. I am planning on taking this further with the company as the customer service received with zero. I would advise anyone staying here to check all their belongings are in the room every time they return.

Great location, basic level hotel with friendly and welcoming staff and good food

Примечание: Tripadvisor 4.0/5

David E Реальные отзывы TripAdvisor

I stayed here for one night as I was working away in Carlisle for a couple of days. As a Club Accor member this was my first choice as I was looking for something reliable and good value in the centre of the city and this ticked all the boxes. The hotel is located close to the railway station as well as the centre of the city, with the main shopping areas and historical city centre sights being just a short walk away. On arrival the check-in process was easy with staff welcoming you in the lobby area of the hotel and in no time I was in my first floor room. The room was fairly basic but had all you need for a short stay away...plenty of power sockets, free Wi-Fi, TV, comfy bed, room to hang / store clothes and a desk area to work. The room included coffee / tea and a kettle. Shower was fairly simple to use and some toiletries are available as standard. I had breakfast in the hotel which is served buffet style with a decent selection of hot food as well as a refrigerated area with chilled fruits and milk and containers of cereal. Food was pretty decent and the hot food was nice and hot (a pet hate is luke-warm buffet food but this was nicely heated). Despite its location on the busy Botchergate it was nice and quiet in the hotel and easy to work in the evening. Overall a very pleasant stay and would happily use again.

Hotel and location was fine but ..!

Примечание: Tripadvisor 3.0/5

Keith J Реальные отзывы TripAdvisor

Disrespectful drunk female causing annoyance running around the corridors screaming, crying and slamming doors at 3am on Saturday 2nd December....should have been lifted and locked up. I hope she's proud of herself. Idiot! Staff were very polite and helpful. Location of hotel was spot on for us plus parking behind the building.

Thank you for your review, please accept my apology with regards to the noise, I will look into this as we have security on to prevent this.

Tired and Dirty

Примечание: Tripadvisor 1.0/5

PaulHArmstrong Solo travel - Реальные отзывы TripAdvisor

The hotel is tired and dirty. Beyond reception the corridor carpets are heavily stained. The room I was allocated had not been properly cleaned with potential wet patch and dirt on the floor. The plastic moulded desk had two large cigarette burns, and the carpet was filthy.

Thank you for your review. Please accept my apology this was your experience, the carpets albite are wearing in some rooms, however they are clean and cleaned by an out sourced contractor, we are in the process of replacing all carpets. Many Thanks Beverley

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Другие интернет-пользователи оценили наш отель

  • 1 095 Отзывов 9.3/10 Расположение
  • 1 223 Отзывов 7/10 Номер
  • 1 221 Отзывов 9.1/10 Сервис
  • 15 Отзывов 7.8/10 Интернет
  • 650 Отзывов 7.3/10 Чистота
  • 386 Отзывов 8.2/10 Завтрак

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