Novotel Лидс Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 681

Гарантия
лучшей цены
Novotel Лидс Центр - Image 1
Novotel Лидс Центр - Image 2
Novotel Лидс Центр - Image 3
Novotel Лидс Центр - Image 4
4 Whitehall quay, Whitehall Quay, LS1 4HR ЛИДС, Великобритания

Описание

Особенности отеля

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • Восемь светлых модульных залов для проведения мероприятий

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking with EVC

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Расположение отеля

Novotel Лидс Центр

4 Whitehall quay, Whitehall Quay
LS1 4HR ЛИДС
Великобритания

GPS:53.795645, -1.551394

Телефон
Факс +44 113 242 6445

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

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Рейтинг ALL  4.6/5  Отзывов: 1 681

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 739

Сертификат качества 2023

Great comfortable hotel

Примечание: Tripadvisor 5.0/5

zotar Solo travel - Реальные отзывы TripAdvisor

Stayed here for one night on business and was very comfortable. Great room with very comfy bed, room had very nice look and feel and the bathroom and shower were great. Staff were helpful and friendly. In a good position in Leeds near the station and new business quarter.

Great hotel

Примечание: Tripadvisor 5.0/5

walker-k-81 Семьи - Реальные отзывы TripAdvisor

Great hotel! Emailed ahead to advise it was my daughters birthday and they put some balloons and a card in the room! Such a lovely touch! Food was amazing in the soap factory, and breakfast filling the next day! Would recommend and would definitely go back.

Birthday Surprise

Примечание: Tripadvisor 5.0/5

jeanette f Реальные отзывы TripAdvisor

Booked this room for my daughter and partner and she was very happy with the room and location She said the bed was comfortable and loved the little touches . This was also for her 21st and I asked if the could put balloons in the room which the did and a lovely card Thank you

Dear Jeanette, Thank you for choosing Novotel Leeds Centre for your daughter's 21st birthday surprise. We are delighted to hear that the room, location, and little touches made her stay special and it was a pleasure accommodating your request for balloons. Your kind words mean a lot to us and we look forward to welcoming you and your family back for more special occasions. Warm regards, Joanne Joyce Guest Services Manager

Weekend Stay in Leeds

Примечание: Tripadvisor 1.0/5

906abdoun Реальные отзывы TripAdvisor

Hi, We stayed at the hotel Saturday just gone and we were lucky enough to stay on the right of family and friends. This is not the first time we’ve used this rate at this hotel. we were welcome to a lovely lady who was new to check in process was going all smooth until after our payment. We were informed that we needed to show the Heartists Card, as this was a new policy that has been added, we never knew nothing about this until check-in. The receptionist, who is New informed Sissi who then spoke to us very aggressive as we didn’t have the card as someone booked it for us. The issue escalated whereby we had to pay for the full nights day As you weren’t able to get in contact with the person who booked it for us, we had to wait around to see if we could provide it. Sissi wasn’t understanding about the situation and the fact that we didn’t know about this new policy. We have driven over two hours to get here and just wanted to check in and get our weekend started. we paying for the full amount and was quite sad that we wasn’t able to show the Heartist card once we was able to get in contact with the person who booked it for us. I couldn’t believe how Sissi spoke to the new receptionist by demeaning her and how she spoke to us was very rude. The next day in the morning I came down and provided the Heartist Card and was able to get a refund but still Sissi was butting in when I was trying to speak and was still making an point about the whole situation. it would’ve been nice if she could’ve been a bit more understanding and patient with us and given us the chance to show the card later without charging us. Lastly, Sissi called the bedroom and try to offer us a complimentary breakfast which was nice, but it woke us up only 9am. Overall we had a disappointing stay. We previously stayed with you guys two times and both times were great, but the most recent one has made us not want to come back again. I did ask to speak to a manager, but they wasn’t in.

Dear Abdou, Thank you for taking the time to provide us with feedback about your stay. I am pleased to hear that you have previously enjoyed your stays with us and I regret that you found your experience on Saturday to be disappointing. The policy regarding friends and family rate is that the member of staff must send to the person staying in the hotel, a photocopy of their valid ALLHeartists card and of their ID card. These documents are mandatory to benefit from the Friends & Family rates and will be requested upon arrival at the hotel. If these documents are not presented, the preferential rate may not be granted. This is not just a policy for our hotel, it is detailed on the Accor staff website where you make the bookings. I do apologise however if you found our receptionist to be unsympathetic to your situation and we will addresss this internally I am pleased that it was sorted in the end for you, when you received the Heartist card, and I am glad that you appreciated the complimentary breakfast Thank you, again, for your feedback and we hope to welcome you back again in the future Kind regards, Joanne Joyce Guest Services Manager

Well located hotel

Примечание: Tripadvisor 5.0/5

Ian M Деловые путешественники - Реальные отзывы TripAdvisor

I stayed here for 5 nights for business purposes, we also hired several other rooms and a meeting room downstairs. I can’t fault this hotel at all or the staff who work there. It’s an old building but the everything has been modernised, the rooms were very clean and I had room service everyday. The rooms had everting I needed and were very spacious too. I really liked the overhead shower. Breakfast and dinner was reasonably priced, fresh and plentiful. The bar in the evening had a good vibe and was nice to sit in for a beer or two. The hotel is perfectly located for the station and access to the city centre. Overall I would stay here again.

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Другие интернет-пользователи оценили наш отель

  • 1 496 Отзывов 9.2/10 Расположение
  • 1 948 Отзывов 8.2/10 Номер
  • 1 598 Отзывов 9.4/10 Сервис
  • 23 Отзывов 8.7/10 Интернет
  • 861 Отзывов 7.7/10 Чистота
  • 712 Отзывов 8.3/10 Завтрак

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