Отель Fairmont Рио-де-Жанейро Копакабана 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 4 807

Гарантия
лучшей цены
Отель Fairmont Рио-де-Жанейро Копакабана - Image 1
Отель Fairmont Рио-де-Жанейро Копакабана - Image 2
Отель Fairmont Рио-де-Жанейро Копакабана - Image 3
Отель Fairmont Рио-де-Жанейро Копакабана - Image 4
Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ, 22070002 РИО-ДЕ-ЖАНЕЙРО, Бразилия

Описание

Особенности отеля

  • Отель оборудован для гостей с ограниченной подвижностью

  • Сыграйте свадьбу своей мечты в отеле Fairmont и ни о чем не беспокойтесь!

  • Круглосуточные услуги консьержа в вашем распоряжении

  • Люкс для молодоженов — для ваших незабываемых воспоминаний

  • Конференц-центр с 12 конференц-залами для проведения светских и корпоративных мероприятий

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Расположение отеля

Отель Fairmont Рио-де-Жанейро Копакабана

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 РИО-ДЕ-ЖАНЕЙРО
Бразилия

GPS:-22.9858, -43.18949

Телефон
Факс +55 21 2525-1200

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MARINE RESTÔ

Побалуйте себя лучшими блюдами бразильской кухни и широким ассортиментом мяса гриль и морепродуктов в Josper Grill. В Marine Restô вам предложат потрясающий американский завтрак с роскошным видом на Рио.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 4 807

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 899

Сертификат качества 2024

what a service!

Примечание: Tripadvisor 5.0/5

Faiq A Реальные отзывы TripAdvisor

First time in Rio, and since I arrived at the property the staff are really welcoming even though it's very packed due to Madonna concert which we didn't know before. The bellboy who took us to our room (young, long hair, I forgot the name) he's very enthusiastic and helpful which we really appreciate. During breakfast we were served by Edna & Igor. Edna was really hospitable despite the fact the restaurant is very very packed. Thank you to the bellboy, Edna & Igor who made our current stay in Rio enjoyable!

This does NOT operate as a 5 star hotel!!!

Примечание: Tripadvisor 2.0/5

Lawooga Реальные отзывы TripAdvisor

I recently stayed at this hotel during my vacation for three nights. Aesthetically and location wise, this appears to be a five star hotel. When you walk in you get that wow factor and the views from the pool are breathtaking. However, their customer service on ALL levels severely lacks the standards presented at five star establishment. Upon arrival our room was not ready, no biggie, we were early. We then went to the restaurant near the pool to get something to eat while we waited. Needless to say, we sat there for over 30mins before even being acknowledged. Once we received attention from a server, there was an extreme disconnect in service delivery (i.e. getting water and refills, checking in to see how things were going). I would love to say that this was just a one time experience during our stay, but it was definitely a trend. Once we were notified that our room was ready, we were taken to a room that overwhelmingly wreaked the smell of mildew and mold, to the point my allergies and my friend’s allergies began to flare up. Upon calling the front desk, we were sent to three different rooms with the same layout we paid for (a family suite), one of the rooms had someone in it, and the other two wreaked of mildew & mold. It was quickly identified that the rooms ending in 25 clearly have a mold/mildew problem. The resolution from management was to move us to a much smaller room, with a partial view for no charge. There was no service recovery or concessions provided to us for having to stay in a much smaller room, being sent to multiple rooms and our accommodations not being met. Instead we were told that the room we were in had a view and was essentially the same price as the family room. Although, we paid for and preferred the space over the view. The customer service is not in alignment with a five star hotel. If you want an awesome view with a disconnect in customer service this is your place.

Great experience! Amazing views and service.

Примечание: Tripadvisor 5.0/5

Sophiarebekah Реальные отзывы TripAdvisor

Great experience at the Fairmont hotel in Rio! My husband and I stayed for a week. We loved that it was so close to the beach and walking distance to so many great restaurants. The view from the pool is stunning as well. Special thanks to Edna, Ramon, Alfredo, and Felipe for the amazing service and support. Only note is that the ocean view can be noisy with nearby restaurants and music, so bring ear plugs if you are a light sleeper.

Very nice hotel accommodations but poor customer service

Примечание: Tripadvisor 3.0/5

MartinM5555 Реальные отзывы TripAdvisor

The hotel accommodations were very comfortable. However, customer service is clearly not a priority at this hotel. Each of the two front desk staff that I interacted with during my trip seemed bothered to be working and made me feel as though I was imposing on them. A simple request to housekeeping for bottled water was never fulfilled despite two calls. We rented two bicycles from the concierge desk. The chain on one of the bikes failed while riding it. When we reported the issue to the concierge desk and pointed out that the bicycles clearly had not be maintained/serviced, the concierge desk attendant was clearly not bothered and offered to way to make it right.

Fantastic hotel at the end of a fantastic beach

Примечание: Tripadvisor 5.0/5

Jason E Реальные отзывы TripAdvisor

Fantastic hotel at the end of a fantastic beach. We stayed for 4 days and had a great time. The hotel is situated at the end of the beach. Their pool area, restaurant, and bar are a great hang. The rooms were well appointed, plenty big, and clean. The staff was very accommodating and friendly. I would definitely recommend this place. The only thing to look out for is that Rio as a city can be very loud at night. if you are staying in a city view room, you need to know that it could get a bit noisy at night. Bring ear plugs if you are a light sleeper.

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Другие интернет-пользователи оценили наш отель

  • 965 Отзывов 9.7/10 Расположение
  • 1 740 Отзывов 8.2/10 Номер
  • 2 710 Отзывов 8.7/10 Сервис
  • 26 Отзывов 5.1/10 Интернет
  • 706 Отзывов 8.1/10 Еда
  • 596 Отзывов 8.5/10 Удобства
  • 550 Отзывов 8.8/10 Атмосфера
  • 540 Отзывов 8.2/10 Завтрак

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