Novotel Люксембург Киршберг 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 719

Гарантия
лучшей цены
Novotel Люксембург Киршберг - Image 1
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Novotel Люксембург Киршберг - Image 4
6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 ЛЮКСЕМБУРГ, Люксембург

Описание

Особенности отеля

  • Бесплатный WIFI, эргономичная рабочая зона, ЖК-ТВ

  • Уютный ресторан с современным меню, две террасы под открытым небом

  • Десять модульных залов для проведения мероприятий

  • До центра Люксембурга можно добраться пешком за 20 минут или в два раза быстрее на трамвае.

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Расположение отеля

Novotel Люксембург Киршберг

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 ЛЮКСЕМБУРГ
Люксембург

GPS:49.620998, 6.146072

Телефон
Факс +352 43 86 58

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 719

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 310

Сертификат качества 2023

Novotel Luxembourg Kirchberg

Примечание: Tripadvisor 4.0/5

Malini1Srivastava Реальные отзывы TripAdvisor

The rooms are big and tidy.We traveled with 2 kids.Sofa bed was spacious and comfortable even for 2 children.Cleanliness was upto the mark and near your rooms there is a small drinking water fountain to refill your bottles.Good buffet breakfast.

Great experience in Lux

Примечание: Tripadvisor 5.0/5

Burcu G Деловые путешественники - Реальные отзывы TripAdvisor

Ths staff was very friendly, accommodating and positive. The room was very specious with all necessary amenities. Very clean, very well designed. I was on the executive floor, so had nespresso machine and a full fridge. The food was very delicious, good number of choices and high quality. Thank you Andy and all the team for making this a comfortable trip!

Dear Burcu, Thank you for sharing this positive review. The team at Novotel Luxembourg Kirchberg is delighted to hear that you found our staff to be friendly and accommodating, contributing positively to your comfortable experience. Your kind words affirm our commitment to guest satisfaction. We are thrilled to know that the spaciousness and design of our rooms met your expectations and that the additional amenities, including the Nespresso machine and well-stocked fridge, enhanced your stay on the executive floor. Cleanliness and attention to detail are aspects we take great pride in, and your recognition of these efforts is greatly appreciated. Your commendations regarding the delicious food and the variety of high-quality choices offered are especially heartening. We continually strive to deliver a memorable culinary experience, and it's rewarding to know we succeeded during your visit. Thank you, Andy and the rest of our team are appreciative of your mention and are motivated to continue making our guests' trips as comfortable as yours. The Novotel Luxembourg Kirchberg is pleased to have been a part of your positive experience in Luxembourg. We look forward to welcoming you again. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Excellent hotel alternative in the Kirchberg area.

Примечание: Tripadvisor 4.0/5

ilmok2013 Семьи - Реальные отзывы TripAdvisor

Excellent location near the business district. Newly renovated, spacy room and rew furniture add to the feeling of luxury. Very goob beds with no noise pollution guaranteed a good sleep. Attentive, prompt and friendly staff make you feel welcome. Price level is reasonable, especially seen to the high quality.

Dear Guest, I would like to thank you for taking the time to share your opinion with us regarding your stay. Our strategic location is indeed designed to cater to both business and leisure travelers, and I am glad it met your expectations. We also take pride in our recent renovations, and it is a pleasure to know that the spaciousness and new furnishings of our rooms contributed positively to your sense of luxury and comfort. My team is dedicated to ensuring our guests' well-being, so your remarks on the quality of our beds and the absence of noise are particularly gratifying. Furthermore, your kind words regarding the attentiveness, and friendliness of my team are immensely appreciated. They strive to provide a welcoming atmosphere that makes every guest feel valued. We hope to have the opportunity of welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Great ..

Примечание: Tripadvisor 4.0/5

Hrjolls Couples - Реальные отзывы TripAdvisor

Upon arrival we were greeted by the most service minded young woman. Many hotels could learn a lot of her. Room is large and with two big beds, and rooms are clean and comfortable. Breakfast is super and nothing is missing. I only give 4 stars, instead of 5, because of the bistro. First time I ordered room service they didn’t have the dish I ordered (Lasagna) and the second day they delivered a pork burger despite I ordered a pulled beef burger. I really asked myself why I didn’t ordered a pizza from a local restaurant.

Dear Guest, Thank you for sharing your experience with us at Novotel Luxembourg Kirchberg. It's heartening to hear that my team's warm welcome made a great first impression and that our spacious, comfortable rooms, as well as the cleanliness, contributed positively to your stay. However, I deeply regret the inconvenience faced during your dining experiences with us. I apologize for the unavailability of the lasagna and the mix-up with your burger order. This is certainly not reflective of our usual standards, and I am reviewing our room service procedures to ensure such discrepancies are avoided in the future. Nevertheless, our breakfast offerings are designed to provide a delightful start to the day, and I’m thrilled you found the breakfast to be comprehensive and satisfying. I appreciate your constructive feedback and look forward to the opportunity to welcome you again and to provide a dining experience that meets your expectations. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

the newly painted room with big smell release to guest

Примечание: Tripadvisor 1.0/5

bmhlwang1 Реальные отзывы TripAdvisor

Our whole family (3 adults and one child) have booked your 14 days’ tour group departing at Paris on 14 oct 2023. The hotel in Luxembourg at the first day is Novotel luxembourg Kirchbreg. It has newly painted and has great smells in the arranged room for me. I have brought a 3 years old child, thus I asked the tour guider to exchange an hotel room without big smell. The tour manager told me the front desk told him the hotel is full, we should stay in the arranged room or else we will sleep in the lobby. Except that the tour manager had done nothing but showed a very bad attitude toward our whole family, this has been recorded. However, the second day after I checked again with the hotel manager, they confirmed the newly painting and confirmed there are 19 rooms available that night. So obviously, the tour manager and the front desk have cheated us. They saw we brought a child and senior, they try to avoid the bother but forced us to stay in the arranged room with big smells. I don't know why the newly painted room with big smell can release to guest? is it illegal? I asked them to provide the safety report about the room with big smells. They don't provide. It's a very unhappy experience. I have never never never choose or recommend any people to live in this hotel, which may has dangerous to your heath, the most important thing is, they know they have such problem but not try to help to resolve.

Dear Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you encountered with the room's smell and the challenges you faced with room allocation. It's also concerning to learn about the miscommunication regarding room availability and apologise fro the misunderstanding with the Tour Operator. I want to assure you that our General Manager is actively addressing the situation and has already contacted you to discuss and resolve the matter. I also acknowledge the importance of a comfortable and safe environment, especially when travelling with young children and seniors. Please rest assured that I am looking into the matter to ensure that our guest service and room assignment processes are as seamless and accommodating as possible. Your comfort and satisfaction are of the utmost importance to us. I hope you will return for an improved experience in the future. Kind regards, Marine Petitprez Customer Relationship Manager Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 080 Отзывов 9.1/10 Расположение
  • 1 518 Отзывов 7.5/10 Номер
  • 1 361 Отзывов 8.9/10 Сервис
  • 41 Отзывов 6.4/10 Интернет
  • 831 Отзывов 8.1/10 Завтрак
  • 600 Отзывов 8.6/10 Чистота

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