Sofitel Мельбурн Коллинз 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 7 718

Гарантия
лучшей цены
Sofitel Мельбурн Коллинз - Image 1
Sofitel Мельбурн Коллинз - Image 2
Sofitel Мельбурн Коллинз - Image 3
Sofitel Мельбурн Коллинз - Image 4
25 Collins Street, 3000 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

  • Сертификат ALLSAFE - бесплатный доступ к медицинским консультациям от AXA

  • Из отеля открываются виды на панораму Мельбурна, реку Ярра и залив Порт-Филлип.

  • Клубная гостиная с камином, видом на Treasury Gardens, отличной кухней и лучшим вином.

  • Посетите ресторан No35, чтобы попробовать изысканные блюда на 150-метровой высоте.

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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Расположение отеля

Sofitel Мельбурн Коллинз

25 Collins Street
3000 МЕЛЬБУРН
Австралия

GPS:-37.813504, 144.973355

Телефон
Факс +61 3 9650 4261

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 7 718

Рейтинг TripAdvisor  4.5/5  Отзывов: 6 392

Сертификат качества 2023

Ideal Melbourne hotel

Примечание: Tripadvisor 5.0/5

FreshPrince-AU Реальные отзывы TripAdvisor

Fantastic hotel. Stayed 4 nights. Our room was on the 40th floor. Hotel is in a terrific location on Collins St. Easy walking to many cafes, restaurants and bars. Room was spacious and well appointed. Great bed and pillows. Used the gym on 36th floor every day during our stay. Definitely among the best equipped hotel gyms I've experienced. What stunning views! Enjoyed wine, cocktails and snacks at the Atrium. Will definitely return.

Luxury Hotel falls short on Dining and Room Service

Примечание: Tripadvisor 2.0/5

Greg O Реальные отзывы TripAdvisor

As a frequent customer of Sofitel (Sydney and Wellington I am bitterly disappointed in our stay so far over Easter break 2024 at the Sofitel Melbourne on Collins! Whist there is no doubt the hotel is well situated geographically in the CBD and rooms nicely appointed, I was shocked at the lack of service to our room and the big one being the famous "35" fine dining Restaurant (the only one in the Hotel) is totally closed from the 29 Feb - 1st April (not even the evenings on the weekend) during our stay. If the hotel wants to operate like this then they should clearly advertise they are totally closed for main dining during public holidays including weekends so guests no what to expect at time of booking or before arrival. I just doubled checked the restaurant situation with the reception staff (Fri). This is a disgrace and how does this hotel have a 5-star rating when it closes their only restaurant to guests on the weekend! There was even no notice on the room service system, web site or a courtesy letter. Worst still when we attempted to experience their famous petite Haute Croissanterie for breakfast it too was closed for all 4 days of our staying forcing us to go outside the hotel this morning for breakfast. We came to Melbourne to spend time with family and made plans for then to enjoy some of the nice food the Sofitel offers ...this will not happen now.. so why would I ever stay here again? Take the room service or lack of today. We came back expecting the food tray cleared but they left the rotting scraps on the plate. Also on check in yesterday there was virtually no bathroom disposables present. The Sofitel Melbourne on Collins in my opinion stands out as a poor example of this hotel chain compared to my recent stays this year (Feb and early March) at the Sydney and Wellington hotels. I will never forget this hotel had no restaurant open for our stay or could bother to clean our room properly. There are so many good alternatives in the Melbourne CBD so we will not stay here ever again.

Exceptional service

Примечание: Tripadvisor 5.0/5

791jayaramj Couples - Реальные отзывы TripAdvisor

An excellent place to stay in Melbourne. Outstanding team, lot of choices to dine in and recommendable. Room view were amazing, staffs are very attentive and welcoming especially the reception. I loved everything about the hotel and suggest to grab your deal.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Outstanding

Примечание: Tripadvisor 5.0/5

fiona150462 Couples - Реальные отзывы TripAdvisor

Fantastic place to stay in Melbourne.. top notch.. food unbelievably good. Tim, new employee, in Atrium is doing a wonderful job. Very impressed 👌🏽10/10. The Restaurant 35… food excellent. Outstanding. And the Club Sofitel very good too. We will always stay at Sofitel now

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted Tim from Atrium Bar. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Nice hotel but certainly overpriced.

Примечание: Tripadvisor 3.0/5

akumar1989 Семьи - Реальные отзывы TripAdvisor

The hotel and staff were lovely and I was fortunate enough to get it on a special deal. But the lack of pool, a slightly out of the way location and lack luster public spaces would make me think twice before paying full price. For some comparison, it is currently possible to book the nearby Hyatt for the same price, but unlike the Sofitel, the Hyatt includes an indoor pool and a lobby that will make your jaw drop. All that isn't to say that this isn't a great place to spend some time in Melbourne, but the pricing needs to be re-calibrated.

Thank you for your review on Trip Advisor. Your constructive comments are appreciated and well taken. We sincerely apologize that these issues kept you from having a flawless visit and we do hope to have you back in the not too distant future.

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Другие интернет-пользователи оценили наш отель

  • 1 115 Отзывов 9.7/10 Расположение
  • 2 855 Отзывов 8.5/10 Номер
  • 3 477 Отзывов 9.2/10 Сервис
  • 14 Отзывов 8/10 Интернет
  • 737 Отзывов 8.3/10 Атмосфера
  • 734 Отзывов 7.1/10 Еда
  • 713 Отзывов 7.9/10 Удобства
  • 538 Отзывов 7.9/10 Чистота

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