Sofitel Ледженд Метрополь Ханой 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 3 557

Гарантия
лучшей цены
Sofitel Ледженд Метрополь Ханой - Image 1
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Sofitel Ледженд Метрополь Ханой - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 ХАНОЙ, Вьетнам

Описание

Особенности отеля

  • «Великолепная кухня: вьетнамская, французская и европейская»

  • «Красивый сад, открытый бассейн, спа-центр и фитнес-зал»

  • Прекрасное место для отдыха и деловых поездок в Ханое.

  • «Лучшее расположение рядом с оперным театром и Старым кварталом»

  • «Сильный характер, история, атмосфера умиротворения с романтическими нотками»

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Расположение отеля

Sofitel Ледженд Метрополь Ханой

15 Ngo Quyen Street, Hoan Kiem District
100000 ХАНОЙ
Вьетнам

GPS:21.025616, 105.856115

Телефон
Факс +84 24 3826 6920

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Гостиничные услуги

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При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

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Рейтинг ALL  4.8/5  Отзывов: 3 557

Рейтинг TripAdvisor  5.0/5  Отзывов: 8 651

Сертификат качества 2024

Rendezvous of World Travellers

Примечание: Tripadvisor 5.0/5

BoysieW Couples - Реальные отзывы TripAdvisor

How fun to finally stay at the Metropole and watch the world go by at one of its inimitable outdoor sidewalk tables. Even better if there is a gentle rain! So many people who travel have stayed here, it’s fun to join this group. But, to us the OLD section is essential to stay in. NOT the new shiny, noisy, marble laden addition. This lobby and section seem loud and raw. We preferred the old staircase up and down, a lovely walk each day to the gorgeous breakfast each morning. Very helpful concierge found me a tailor nearby to copy a few linen dresses. Great service.

Dear BoysieW, We appreciate you taking the time to share your experience of staying at the Metropole and we are delighted to hear that you enjoyed being a part of the diverse group of world travelers who have graced our hotel. It brings us immense joy to hear that you relished watching the world go by from one of our iconic outdoor sidewalk tables, especially during a gentle rain. We understand and appreciate your preference for the charm and character of the old section of the hotel, and we are thrilled that it added to the unique experience of your stay. We are pleased to hear that you found our concierge service to be helpful in assisting you with finding a tailor nearby to copy your linen dresses. Providing excellent service and personalized assistance to our guests is what we strive for, and we are happy that we could meet your expectations in this regard. Thank you for choosing to stay with us and being a part of the rich history and legacy of the Metropole. We hope that your memories of your time here will be cherished, and we look forward to welcoming you back for another memorable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

The gold standard, ever so slightly tarnished

Примечание: Tripadvisor 4.0/5

Tedstravelblogs Реальные отзывы TripAdvisor

In downtown Hanoi this is an island of tranquillity in a sea of tumult but what makes the real difference here are the staff who have made the Metropole the apex predator in Hanoi’s hotel scene for over a century. In both service and facility, this is a class operation that, save for one irksome flaw, would be hard to fault anywhere in the world. The good: we spent one week in a Prestige suite then two one-night stays in Grand Premium rooms during a month of travel around the north. The suite (#243) was conspicuously clean, quiet, comfortable, extravagantly spacious and elegantly decorated. Everything expected was there and it all worked as expected. The super-size king bed was comfortable and the linens plush with enough pillows for each of us to find a favourite. The commodious bathroom was tastefully furnished, well-appointed and it all did what was expected of it. The included WiFi connected easily and worked well on all our devices throughout the hotel. The included breakfast was available in a couple of the hotel’s restaurants, but we opted for the Club Metropole Lounge which provided a complete and well-serviced buffet of international staples with eggs & accompaniments to order. The same Lounge offers complimentary afternoon teas and daily cocktails later in the afternoon. We dined in all of the hotel’s restaurants during our stays and the outcomes were always up to expectations – or better. Save for the considerable extra space of the suite, much the same accolades apply to both Grand Premium rooms we spent nights in. The not so good: it was hard to finger much here but the heavy duvet covers in all rooms that we stayed were excessive in Hanoi’s steamy spring weather and necessitated setting the AC temperature unduly low to ensure a comfortable sleep. The bad: there shouldn’t be anything here but the bathroom mechanisms that prevent the hotel’s toiletries from being purloined also makes them very difficult to use. Truthfully, their very inclusion is a veiled insult to the vast majority of trustworthy guests and brought to mind some hotels in China where a stocktake of your room or suite is made at checkout to ensure you haven’t made off with the furnishings. None of which we’ve ever returned to.

Dear Tedstravelblogs, We appreciate your detailed feedback on your recent stays at Sofitel Legend Metropole Hanoi and are pleased to hear that you had a positive overall experience with our facilities and service. Your commendations about the cleanliness, comfort, and elegance of our Prestige suite and Grand Premium rooms, as well as the exceptional service provided by our staff, are greatly appreciated. We are delighted that you enjoyed the spacious accommodations, comfortable beds, well-appointed bathrooms, and the variety of high-quality dining options available at our hotel. It is gratifying to know that the WiFi connectivity met your expectations and that you were pleased with the breakfast and other complimentary services provided, such as the Club Metropole Lounge offerings. We take note of your feedback regarding the heavy duvet covers in the rooms, and we apologize for any discomfort this may have caused during the warmer weather. Your comments regarding the difficulty of using the bathroom toiletries due to security measures are also duly noted, and we will review this aspect to ensure a more seamless guest experience. We value your feedback as it helps us to continually improve our services and facilities to meet and exceed the expectations of our guests. Thank you for sharing your experiences, and we hope to welcome you back to Sofitel Legend Metropole Hanoi in the future for a more flawless stay. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Great Hà Nội Hotel

Примечание: Tripadvisor 5.0/5

stephenpI6609NN Реальные отзывы TripAdvisor

our family of four(two adults & two children) stayed at the Sofitel Legend Metropole for three nights, split with a one night trip to Ha Long Bay(See separate review for Essence Grand Cruise). As a premium member for Accor group we received an upgrade for the last two nights off our stay which was very much appreciated. The hotel has a Colonial vibe and has a certain ambience to it. The bar area reminds me of the same era as Raffles in Singapore. Arrival and check in was handled very professionally with a welcome drink and escort to our rooms. The hotel has many dining options. The breakfasts each morning had great selection in the buffet as well as an egg station and Vietnamese options. The Club Lounge was well set up and provided great pre dinner canapés and a large selection of drinks. The rooms were very homely and spacious. Cleaning was at the highest level, and beds very comfortable to sleep in. The swimming pool was great to get some respite from the 36 degree days, and food and drinks from the bar were excellent. The location of the hotel is in the old town quarter, but at the quieter end of the streets. A 10 minute walk gets you to the night market and surrounding streets with great street food and bars. While the Sofitel is not the cheapest Hotel in Hà Nội, I felt that it was good value for the money. We would definitely stay here again.

Dear stephenl6609NN, Thank you for choosing to stay at Sofitel Legend Metropole Hanoi and for taking the time to share your experience with us. We are thrilled to hear that you had a great time with your family during your three-night stay at our hotel. It is wonderful to know that you enjoyed the colonial vibe and ambiance of our hotel, and that you felt welcomed and well taken care of by our staff. We are delighted that you appreciated the upgrade as a premium member of the Accor group and that you found the rooms to be homely, spacious, and well-maintained. We are glad that you enjoyed the dining options, breakfast selections, and the Club Lounge experience. Our team works hard to provide a high level of service and amenities for our guests to enjoy, and we are delighted that you had a positive experience in these areas. It's great to hear that you found the swimming pool to be a refreshing retreat and that you enjoyed the food and drinks at the bar. We are also pleased to know that you found the location of the hotel to be convenient for exploring the old town quarter and nearby attractions. Thank you for your kind words about your stay at Sofitel Legend Metropole Hanoi. We truly appreciate your feedback and look forward to welcoming you and your family back for another enjoyable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

An oasis in a wonderful but hectic city

Примечание: Tripadvisor 5.0/5

Phyllis M Реальные отзывы TripAdvisor

The hotel was lovely, staff incredibly accommodating -- I would like to mention Gian G in the lounge who was so helpful and kind. She remembered our name and made sure our every wish was granted. The hotel was an oasis in wonderfully hectic Hanoi

Dear 982phyllism, Thank you for taking the time to share your experience at Sofitel Legend Metropole Hanoi. We are thrilled to hear that you found our hotel to be a lovely oasis in the midst of the wonderful but hectic city of Hanoi. Your kind words about our staff, especially Giang in the lounge, are truly appreciated. We are delighted to hear that Giang's helpfulness and kindness made your stay even more memorable. It is always our goal to provide exceptional service and personalized attention to all our guests, and we are glad to see that our efforts were well received. Thank you for choosing Sofitel Legend Metropole Hanoi for your visit, and we look forward to the pleasure of welcoming you back for another serene and comfortable stay in the heart of Hanoi. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Wonderful hotel, best massage ever

Примечание: Tripadvisor 5.0/5

Practised_traveller Couples - Реальные отзывы TripAdvisor

Wonderful atmospheric and historic hotel with unbeatable location, a short walk to everything that attracts a first-time visitor. The decor is chic throughout, the rooms incredibly comfortable, with probably the best beds we have experienced in a hotel. Heavy curtains ensure total darkness when you need it to overcome jet lag, quality toiletries in the well equipped bathroom. The pool and garden are very relaxing spaces, perfect for a dip during the day or a drink in the evenings. We also had dinner at the Vietnamese restaurant and it was high quality, as well as pricey, but not as spectacular as I would have expected from the top hotel in a city of amazing food. Breakfast was varied and very good. What was absolutely flawless, was the spa experience. Having experienced many excellent as well as some mediocre massages during a lifetime of back pain and sports injuries, I could only lavish praise where it was not due. Chi and Hau (who gave us the 90’ Asian heritage massages) deserve to be praised to the skies, they are the ultimate massage therapists. I have never felt the benefits of a massage for as long afterwards, it was both medicinal and heavenly in comfort at the same time. The spa is also a very relaxing space and the fact that you can precede the massage with a sauna and a hammam really complete the experience and help you get the best out of these top professionals. We will definitely stay here again when we return to Hanoi, the perfect hotel in an exhilarating city.

Dear Practised_traveller, Thank you for sharing your wonderful experience at Sofitel Legend Metropole Hanoi. We are thrilled to hear that you found our hotel to be a true oasis of comfort and relaxation during your stay in the bustling city of Hanoi. We are delighted that you enjoyed the chic decor, comfortable rooms, and unbeatable location of our historic hotel. It is wonderful to hear that you found our amenities such as the pool, garden, Vietnamese restaurant, and breakfast to be of high quality and enjoyable. We are particularly pleased to hear about your flawless spa experience and the praise you've given to Chi and Hau, our talented massage therapists. It is heartwarming to know that their Asian heritage massages were both medicinal and heavenly, providing you with long-lasting benefits and comfort. We are proud to have such top professionals on our team who excel in delivering exceptional spa experiences to our guests. Thank you for choosing Sofitel Legend Metropole Hanoi for your visit, and we look forward to welcoming you back for another rejuvenating and memorable stay in this exhilarating city. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Другие интернет-пользователи оценили наш отель

  • 684 Отзывов 9.5/10 Расположение
  • 849 Отзывов 8.5/10 Номер
  • 1 769 Отзывов 9.5/10 Сервис
  • 519 Отзывов 9/10 Еда
  • 507 Отзывов 9.3/10 Атмосфера
  • 322 Отзывов 9.2/10 Завтрак
  • 262 Отзывов 6.3/10 Комфорт
  • 136 Отзывов 9.1/10 Чистота

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