Sofitel Алжир Хамма Гарден 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 197

Sofitel Алжир Хамма Гарден - Image 1
Sofitel Алжир Хамма Гарден - Image 2
Sofitel Алжир Хамма Гарден - Image 3
Sofitel Алжир Хамма Гарден - Image 4
172 rue Hassiba Benbouali, АЛЖИР, ALGERIA, 16015 АЛЖИР, Алжир

Описание

Особенности отеля

  • Отель расположен в самом центре Белого города.

  • Доступ в ботанический сад Эль-Хамма Жардин Д'Ессе

  • Завтрак на террасе.

  • Полукрытый бассейн

Наши номера

Расположение отеля

Sofitel Алжир Хамма Гарден

172 rue Hassiba Benbouali, АЛЖИР, ALGERIA
16015 АЛЖИР
Алжир

GPS:36.750885, 3.072301

Телефон
Факс +213 21 67 31 42

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.3/5  Отзывов: 1 197

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 033

Сертификат качества 2023

Amazing service

Примечание: Tripadvisor 5.0/5

Stay57392874519 Семьи - Реальные отзывы TripAdvisor

We loved our experience here !!! The atmosphere the service all absolutely top notch . One night booked a reservation at the khaima and it was the perfect pitch to wrap our time in Algiers . We were especially lucky to have the chance to meet the manager Mr Amar Belarbi and his team . We are still talking about your kindness Thank you all may almighty God bless you

Dear Madam, Dear Sir, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us, especially Amar! We are thrilled you enjoyed the Khaima organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure you had a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Kind Regards, Malissa HAMANE Guest Experience

A disappointing first-time stay at an Accor property

Примечание: Tripadvisor 2.0/5

Michael_Chrusciel Реальные отзывы TripAdvisor

Positives: The free airport shuttle was a wonderful amenity and went flawlessly in both directions. It was even quite early to pick me up from the airport. The building is in fantastic shape and is simply yet cleanly designed, and the outdoor premises were pristine. The breakfast and dinner buffet staff were very kind, but the breakfast buffet was atrocious. There was no hot food whatsoever, so I just ate cold chicken, cold turkey, and yogurt. The dinner buffet was delectably fantastic, on the other hand. However, at almost $50 per meal, it was outrageously overpriced (even more so than luxurious Las Vegas buffets). Room service was professional, timely, and exceptionally delicious, and it was so nice to be able to try Algerian wine through this service. The lovely housekeeping staff were always cheerful. They did such a thorough job and were super kind and friendly during interactions. Negatives: Communication problems by email beforehand made me nervous to even book the property, as I received contradictory information regarding early check-in, late check-in, and the airport shuttle that wasn't sorted out until a manager intervened several emails later. This was hugely stressful before my journey began. The room's temperature could not be made colder, and I was frequently having sleepless nights by waking up overheated. You also were unable to charge any devices at nighttime, as the entire room's power supply must be shut off in order to sleep without lights on. The mini-refrigerator also was non-functional, and it had to be replaced. The indoor/outdoor pool was beautiful and very spacious, but the Infinite Pool Lounge was defunct. No poolside food/drink service was available as advertised online, and that was a serious let-down. I had many issues with the various concierge workers, who as a whole were very lackluster and caused far more problems than solutions. No currency is exchanged despite an exchange rate table being present on a digital screen behind the desk. When I asked the young male worker to exchange money early in my stay, he did so. Later, I learned he had done so illegally and that the hotel does not offer this service. I was told to simply exchange it illegally on the street and was assured the police wouldn't catch me. Post cards I dropped off Tuesday morning were still sitting on the concierge's desk Wednesday afternoon. I'm very nervous if they will even be dropped off at the post office at this point, and I now realize I should've just done it myself. The concierge also didn't know that Algeria has banned foreigners from using their credit cards outside of hotels, including at DHL. I made it a point to have the concierge call DHL beforehand, and they assured me that DHL accepts Visa. This ruined my entire day for sightseeing because I had to carry 15 kilograms of packages with me the entire day when DHL rejected my non-Algerian Visa credit card. The front desk does not work during certain Islamic ritual times, for example from 7:00 PM to 7:20 PM on March 22nd, there were no workers whatsoever at the front desk (check the security cameras, I beg you), and the same young male worker who finally did arrive could not speak English unless you spoke robotically to him (and even then, he just asked that I use Google Translate to communicate in Arabic with him). He also had food crumbs on his face and said they had to break their fasting first and then resume work, no matter if there are non-Muslim guests who were told in writing before booking that the hotel wouldn't operate any differently during Ramadan. The older man working the counter at 6:50 PM on March 23rd, 2024 could not understand my slow, robotic English and was very dismissive and rude when I told him the workers at the Jardins d'Essai didn't comprehend earlier in the morning that the blue bracelets issued by the hotel entailed a free entry. The workers wanted me to buy a ticket instead. The hotel worker then replied, "I've never heard of this." I just became so exasperated trying to dumb down my questions that I begged him to find another staff member who actually could speak English. The young man with crumbs on his face from earlier was also responsible for managing my check-out, and it seemed like either it was his first time working alone or there were multiple system errors that bogged down the process (no explanation was given), and the bell boy looked at me worriedly because the slow check-out was risking the airport shuttle not leaving on time. Maybe the front desk employees were so short-tempered and clumsy all the time because it's Ramadan, and they're taking their anger at their religion's dietary restrictions out on the guests, but it just became too frequent to ignore, especially when your stay there exceeds $1500 USD. This was my first time staying at an Accor property, and I'm thoroughly disappointed. If a country's religious compulsions cause the hotel to operate at a lower quality (as is the case here in Algeria), then the hotel needs to deeply discount their rates to reflect the lower quality they deliver. Foreign guests, avoid wasting hundreds of dollars a night while staying at this property during Ramadan and just stay somewhere far less expensive. If Algerians are going to be short-tempered and clumsy for more than 30 days wherever you stay in the city, then at least you can save your money by staying somewhere cheaper.

Отличный отдых

Примечание: отзывы клиентов 5.0/5

А. Деловые путешественники - Проверенные отзывы - ALL

Очень хороший отель. Удобные номера. Прекрасная кухня. Отличный фитнес центр. Самое главное очень гостеприимный персонал.

Dear GUEST, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at our hotel Sofitel Algiers Hamma Garden. We take pride in providing comfortable rooms, a wonderful kitchen, and an excellent fitness center for our guests. Our staff strives to be hospitable and welcoming to ensure a pleasant experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Abir BOUAOUD GUEST EXPERIENCE

Juste magnifique

Примечание: Tripadvisor 5.0/5

houssem l Реальные отзывы TripAdvisor

Many thanks for all the staff the front desk réception team, Said, lahcen, adel, jonas...., good job and good organisation. House keeping, managers. Without forget the manager of the hotel Mr Sellini Remy. Honestly its a Such beautiful and luxury hotel 5 stars in algeria.

Dear Mr Houssem, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Moreover we thank you for your wonderful comments on our service. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We thank youonce again for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Malissa HAMANE Guest Experience

комфортный отель для бизнеса

Примечание: отзывы клиентов 4.5/5

Г. Деловые путешественники - Проверенные отзывы - ALL

все понравилось. вай-фай в номерах слабый

Уважаемый клиент, Еще раз спасибо за вашу щедрую признательность, было очень приятно видеть вас с нами, и мы надеемся, что вскоре у нас будет возможность снова приветствовать вас. С наилучшими пожеланиями, Abir BOUAOUD GUEST EXPERIENCE

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 454 Отзывов 9.4/10 Расположение
  • 671 Отзывов 7.5/10 Номер
  • 1 486 Отзывов 9.1/10 Сервис
  • 19 Отзывов 5.7/10 Интернет
  • 287 Отзывов 7.4/10 Чистота
  • 267 Отзывов 8.2/10 Удобства
  • 186 Отзывов 9/10 Завтрак
  • 103 Отзывов 9.3/10 Бассейн

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Алжир

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.