ibis Брюссель оф Гран-Плас 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 371

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Сертификат ALLSAFE от Bureau Veritas

  • Местоположение: 2 минуты пешком от известной площади Гран-Плас

  • Местоположение: удобный доступ к центральному вокзалу и остановкам общественного транспорта

  • Курение на территории отеля запрещено

Наши номера

Расположение отеля

ibis Брюссель оф Гран-Плас

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 БРЮССЕЛЬ
Бельгия

GPS:50.846767, 4.355081

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

ST MICHEL

Бар : приятное место, где можно назначить встречу в любое время дня.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 3 371

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 829

Сертификат качества 2023

Location Great

Примечание: Tripadvisor 5.0/5

everochfort Реальные отзывы TripAdvisor

Great location. Less than a five minute walk from Grand-Place. Restaurants, Bars & Shop all within walking distance. The Brussels Central Station is a five minute walk from the Hotel so very convenient if travelling by Train to/from Airport. Hotel is very clean and & modern. The staff were very polite & helpful. The luggage storage room with the lockers is a great idea - wish more Hotel's had this feature. Breakfast was very good - the scrambled eggs were deliciously creamy. The room was very clean, good TV channels, toiletries provided in bathroom. Slept well both nights. We both found the room quite small and tight to work around & shower very small space also. However we were only there for a two night stay and were out during the day so it was not too much of an issue. Would stay here again if returning to Brussels. Very nice Hotel.

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear that our prime location contributed positively to your stay and that the proximity to Grand-Place and Brussels Central Station was convenient for your travels. It's wonderful to know that the cleanliness and modernity of our hotel met your expectations, and that you found our team polite and helpful. We appreciate your compliments on our luggage storage room and are glad you enjoyed the breakfast, especially the scrambled eggs. We understand that the room size and shower space did not fully meet your expectations. Our rooms are designed to be cozy and efficient, and while they may seem smaller compared to others, we hope that the overall comfort, including our Sweet Bed by ibis, and the provided amenities helped to ensure a restful sleep. Kind regards, Jurgen Van der Haegen, General Manager

Staying in the middle of the city

Примечание: Tripadvisor 5.0/5

853ufuku Семьи - Реальные отзывы TripAdvisor

Staying in the middle of the city was a great experience for me and my family. Location is very close to many places. Brussel central train station is a few hundreds meters away from the hotel. The room is small but friendly although we stayed totally 3 adults we didn’t face any problems. The breakfast was good and had so many choices.

Dear Guest, Thank you for the time you have taken to write a review. We're thrilled to hear that our central location provided a convenient base for you and your family's city exploration, and that our proximity to the Brussels central train station added to the ease of your stay. It's also gratifying to know that our room accommodations met your needs even with three adults sharing the space. We are pleased that our breakfast selection was to your satisfaction, offering a variety of choices to start your day right. Jurgen Van der Haegen, General Manager

The Brussels experience... lost in translation

Примечание: Tripadvisor 4.0/5

MDBGhent Реальные отзывы TripAdvisor

I arrive at the reception of Ibis off Grand Place… where I got the real Brussels treatment: Me: “Goedemiddag” Receptionist: “Bonjour” Me: Mental note to myself: “OK… no Dutch” (admittedly, a classic reaction of Flemish Belgians travelling to Brussels). Me: “I’m checking in” Receptionist: “Bien sur, monsieur” Receptionist then hands me my key card without saying much… Me: “What is my room number?” Receptionist: “Quatre cent trente-deux… c’est au quatrième étage” Me : “Thank you” It turns out my key card doesn’t work, so I return to the reception… Me: “Sorry, the key card doesn’t work” Receptionist: “Ah désolé, je vais vous donner une autre. Pas de soucis.” Next morning at check-out… I am moving to the “drop your key card box” to drop my key card taking the quick check-out option in order to avoid another Babylonian conversation with the receptionist, as the receptionist (another one today) addresses me. Receptionist: “Vous pouvez aussi me donner la carte comme ça, monsieur” Me: “There you go… have a nice day” Receptionist: “Merci” Me: Sighs Look… I do understand and speak French, but I feel much more comfortable in Dutch (my mother language) and in English. Dutch, French and German (all official languages in Belgium) and English should be mandatory languages for a receptionist in an international hotel in Brussels. And it really is the receptionist who should adapt to the guest’s language preference/ability and not the other way around. PS Apart from the language issue... everythings was just fine, of course...

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the value and location of our hotel met your expectations and appreciate your kind words. Our hotel's central location in the historical city centre, just a short walk from the Grand Place, makes it an ideal base for exploring Brussels. We also pride ourselves on offering comfortable accommodations with our Sweet Bed by ibis, ensuring a restful night's sleep. Regarding the language preferences of our guests, we strive to offer multilingual service, and our staff is trained to communicate effectively in multiple languages, including French, Dutch, English, and German, to accommodate the linguistic diversity of our guests. We're sorry to hear that there was a misunderstanding at the reception, and we will certainly take your feedback into consideration as we continue to train our staff to better recognize and adapt to our guests' language preferences. We hope to welcome you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

All was good, no complaints

Примечание: Tripadvisor 4.0/5

4Wander99 Couples - Реальные отзывы TripAdvisor

Very well located hotel. Nice friendly staff. We had a room with view if square in front and it was beautiful. Very good restaurants literally across the street. No complaints at all about this hotel. Good value for the money spent and a pleasant experience

Dear Wander, Thank you very much for this positive review. It's wonderful to hear that you enjoyed the prime location of our hotel and the beautiful view of the square. We're also delighted that the variety of restaurants and cafés in the vicinity added to the pleasure of your stay. Our team appreciates your recognition of their friendly service, as we strive to offer a welcoming atmosphere for all our guests. It would be an absolute pleasure to welcome you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Well located Ibis

Примечание: Tripadvisor 4.0/5

evilpoodle Реальные отзывы TripAdvisor

Decent hotel with compact rooms, pretty much next door to Brussels Central train station and right on the edge of the tourist district. You're paying a premium for the location: the hotel is fairly aged - though it is well mantained - and the rooms are very compact. I had a room overlooking a quiet patch between Grand Place and the station. With the the window open, there was a certain amount of noise from police sirens and pro-Palestine supporters most days I was there, but when shut, the room was perfectly quiet. There was the usual Ibis small open wardrobe, a small desk, a side table on which you could place your suitcase, and a tiny bedside table. There's not much room to move about in, so it's mostly strictly only a place to sleep and shower in. There are multiple routes to walk to the station by, and if you'd rather avoid stairs, you can. On the other side, you can be in the bustle of the Christmas markets and the shopping precincts in minutes on foot. Breakfast was pretty good and extensive by the standards of various Ibis hotels I've stayed at. The breakfast room was pretty busy whenever I went - which is perhaps to be expected in a hotel that does not have a shortage of guests because of its location.

Dear Guest, Thanks for sharing the impressions of your stay with us. We're delighted to hear that our prime location, adjacent to Brussels Central train station and the vibrant tourist district, contributed positively to your stay. It's also gratifying to know that you found our breakfast offerings to be extensive and satisfying, a testament to our commitment to a great start to the day for our guests. We acknowledge your remarks regarding the room size and want to assure you that our compact, efficiently designed rooms are intended to provide a cozy yet comfortable space for travelers who prioritize location and functionality. While our building does show its age in places, we take pride in maintaining it well to ensure a pleasant stay for all our guests. As for the noise concerns you mentioned, we're glad that our soundproof windows provided you with a peaceful environment once closed. It's wonderful to hear that the convenience of our location allowed you to easily explore the festive markets and shopping areas, making your visit to Brussels all the more memorable. It would be a pleasure to have you return. Best wishes, Jurgen Van der Haegen, General Manager

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Другие интернет-пользователи оценили наш отель

  • 2 761 Отзывов 9.8/10 Расположение
  • 2 580 Отзывов 6.2/10 Номер
  • 1 925 Отзывов 8.9/10 Сервис
  • 41 Отзывов 8.7/10 Интернет
  • 1 503 Отзывов 4.2/10 Комфорт
  • 1 267 Отзывов 8.8/10 Завтрак
  • 935 Отзывов 7.8/10 Чистота
  • 6 Отзывов 2.5/10 Бассейн

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