Novotel Брюссель оф Гран-Плас 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 660

Гарантия
лучшей цены
Novotel Брюссель оф Гран-Плас - Image 1
Novotel Брюссель оф Гран-Плас - Image 2
Novotel Брюссель оф Гран-Плас - Image 3
Novotel Брюссель оф Гран-Плас - Image 4
120, rue du Marché Aux Herbes, 1000 БРЮССЕЛЬ, Бельгия

Описание

Особенности отеля

  • Tout proche de la Grand-Place et de la gare centrale

  • Рядом с площадью Гран-Плас и центральным вокзалом

  • Отдых всей семьей в семейных номерах Novotel, рассчитанных на 4 человек.

  • Вкуснейший завтрак - шведский стол.

  • Бесплатный WIFI во всех номерах и местах общего пользования.

Наши номера

Расположение отеля

Novotel Брюссель оф Гран-Плас

120, rue du Marché Aux Herbes
1000 БРЮССЕЛЬ
Бельгия

GPS:50.846302, 4.354746

Телефон
Факс +32 2 511 77 23

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 660

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 500

Сертификат качества 2024

Excellent Service and location

Примечание: Tripadvisor 5.0/5

MarkB2012 Реальные отзывы TripAdvisor

This hotel is located right in the heart of Brussels and 2 mins walk from Central Station. What marks this hotel out though is the comfort of the room, airy and spacious with one of the highest and conformist double beds I’ve ever seen. An added bonus was a separate toilet and shower room, handy if you are sharing with someone who takes too long in the shower. They cater for business and tourism and everyone is made to feel very welcome. The rooms also have USB ports to charge your devices. Whatever your reason for visiting Brussels you can get to it easily from here whether walking or every conceivable method of transport on the doorstep. The majority of the main sites are within walking distant though some you may want to take the Metro. Food and drink options are plentiful in the vicinity and of course more chocolatiers than residents it seems. Highly recommended

Decent hotel, in an excellent location.

Примечание: Tripadvisor 3.0/5

zoso Деловые путешественники - Реальные отзывы TripAdvisor

Stayed in room 318 “executive room” . Room on the small side , but that’s fairly common in Europe . Honestly couldn’t see any difference between this & a standard room apart from the coffee pod maker . Bathroom felt dated & needs an upgrade. Bed was comfortable, although pillows were thin . Soundproofing was good ,very little noise heard from outside. Big , smart TV on the wall which was excellent. Had breakfast on the last day but I wish I’d saved a few euros & gone to one of the many fine cafes nearby . Location was excellent , 3 min walk from Brussel-Centraal train station. Praise to one of housekeeping staff who was very friendly & helpful.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found the bed comfortable and enjoyed the soundproofing of our rooms, as well as the large, smart TV. Our central location and the friendliness of our housekeeping staff are aspects we take great pride in, and we're glad they contributed positively to your experience. However, we regret to hear that the room size and the distinction between our executive rooms and standard accommodations did not meet your expectations. Our historic city center location does mean that space is at a premium, but we strive to ensure every guest has a comfortable stay. Please accept our apologies if the condition of the bathroom did not reflect the high standards we aim to uphold. While we continuously work to maintain and refresh our rooms, we appreciate your input as it helps us focus our improvement efforts. Regarding the breakfast, we understand that everyone's tastes differ, and while we offer a comprehensive buffet, we recognize that some guests may prefer to explore local cafes. We will take your feedback into consideration as we strive to enhance our offerings. We are pleased to note the positive aspects of your stay, including the comfort of our beds and the professional soundproofing, which is part of our commitment to providing a restful environment. It is also encouraging to hear that our staff's friendliness left a lasting impression on you. We look forward to maintaining these high standards and making your next stay with us even more enjoyable. We hope to welcome you back. All the best. Jurgen Van der Haegen, General Manager

Хорошее расположение

Примечание: отзывы клиентов 4.5/5

В. Семьи - Проверенные отзывы - ALL

Хорошее расположение и доброжелательный персонал

Дорогой гость, Мы рады видеть, что вы цените нашу программу лояльности ALL – Accor Live Limitless и что ваше участие в ней приносит вам пользу. Ваша оценка чистоты в нашем отеле подтверждает нашу приверженность высоким стандартам, и мы гордимся, что смогли предоставить вам приятный опыт. Также признательны за ваши высокие оценки наших инициатив в области устойчивого развития. Мы стремимся к тому, чтобы наше влияние на окружающую среду было минимальным, и ваше признание очень важно для нас. Что касается вашей готовности рекомендовать Novotel Brussels Off Grand Place друзьям и семье, мы чрезвычайно благодарны за вашу поддержку и высокую оценку. С уважением, Jurgen Van der Haegen, General Manager

Great location

Примечание: Tripadvisor 4.0/5

EggEaster Реальные отзывы TripAdvisor

Lovely hotel in fabulous location for all tourist sights in walking distance. There is a lovely little pool and two steam rooms which are great to use. Our room, 203 was very spacious and faced the back of the hotel where there is a lot of construction work going on therefore we were woken at 6:45 with loud noise-take ear plugs. Bar service was good. I hadn’t booked breakfast but decided to have it on our last day and was charged €25 per person, this is incredibly overpriced although there is a great choice it’s too expensive. Would recommend hotel tho

Dear Easter, Thank you for taking the time to share your comments. We are delighted to hear that you found our location to be excellent and well-suited for exploring the tourist sights within walking distance. It is also gratifying to know that you enjoyed the amenities offered by our hotel. We regret to hear that you experienced disturbances due to noise from the construction work nearby. We understand that such inconveniences can impact the comfort of our guests, and we apologize for the early morning disruption. The hotel is committed to ensuring a peaceful environment, and while the construction is beyond our control, we strive to provide any assistance we can to mitigate the noise impact. Your compliments regarding the bar service are much appreciated, and we are pleased that you enjoyed this aspect of our hospitality. Concerning the breakfast cost, we aim to provide a wide variety of high-quality options to ensure a great start to the day for our guests, and we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to balance quality and price. We hope to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

Executive Room with Superior Room's Bathroom

Примечание: Tripadvisor 3.0/5

savonarie Реальные отзывы TripAdvisor

Booked two Executive Room (not Superior Room) as I prefer modern bathrooms. After reading another traveler's experience of his Executive Room having a Superior Room bathroom, I emailed to the hotel to ensure this does not happen to both of my reservations. The hotel response was "it depends on availability when you check in" (hmmh). At check-in (checked in at 1pm), I asked if the Executive room has the right bathroom (I even showed a photo of the bathroom on the hotel's website), the hotel staff said "Yes, you booked the best room in the hotel". When I opened the doors of the 2 Executive Rooms, both Executive Rooms have Superior Room's bathrooms! I gave up and just lived with it because I do not believe the hotel and their staff get it. If these hotel staff shopped at an online site and got a different product, would they be ok with it? Definitely do NOT spend more money booking their Executive Rooms for the modern bathroom. Do not trust this hotel's website photos.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted to hear that you found our location to be impeccable and appreciated the high standards of sleep quality and cleanliness we uphold. We sincerely regret to hear about your experience regarding the bathroom facilities in the Executive Rooms. Please rest assured, our aim is to consistently deliver precise and clear information to all our guests. We regret any confusion that may have arisen from our communication prior to your stay. We appreciate your feedback as it allows us to understand areas where we can improve. Furthermore, we are taking note of your comments on staff communication and reservation handling. It is always our primary goal to provide exceptional service, and we are saddened to know that we did not meet your expectations in this regard. Lastly, we hope that, aside from the concerns raised, you were able to enjoy the other amenities and services provided during your stay. We hope to welcome you back again soon. Best wishes, Jurgen Van der Haegen, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 780 Отзывов 9.7/10 Расположение
  • 1 563 Отзывов 7.5/10 Номер
  • 1 342 Отзывов 7.9/10 Сервис
  • 14 Отзывов 6.9/10 Интернет
  • 840 Отзывов 7.9/10 Завтрак
  • 563 Отзывов 7.6/10 Чистота
  • 361 Отзывов 4.7/10 Удобства
  • 332 Отзывов 6.1/10 Атмосфера

В сотрудничестве с Trustyou

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