Novotel Оттава 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 170

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Описание

Особенности отеля

  • Бесплатный WIFI, рабочее место, ЖК-ТВ, мини-кулер, кофемашина Nespresso

  • Крытый бассейн с естественным освещением, тренажерный зал, сауна

  • Восемь модульных залов для проведения мероприятий

  • Торговый центр Rideau, в котором находится единственный магазин Uniqlo в Канаде

  • Центр Shaw Centre через дорогу, Байуордский рынок в 2 кварталах, 10 мин до здания парламента

Наши номера

Расположение отеля

Novotel Оттава

33 Nicholas Street
K1N 9M7 ОТТАВА
Канада

GPS:45.425818, -75.689128

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

THE ALBION ROOMS RESTAURANT

Наше меню удовлетворит даже самого взыскательного гурмана: мы предлагаем крафтовое пиво из Онтарио, отборные вина, фирменные коктейли и блюда традиционной европейской и канадской кухни.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 170

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 996

Reservations and payment was and is a joke so far.

Примечание: Tripadvisor 2.0/5

Monica Y Реальные отзывы TripAdvisor

Pillows are hard but that is not the problem. Approximately 14 emails...and numerous ohjne calls, messed up reservations over and over again right uo until the day of check-in. Now I hot receipts for our stay which totalled about $500 but my credit card was charged close to $10000. Very unhappy with having to keep calling and trying to fix things over and over again.

Great trip but hotel needed work

Примечание: Tripadvisor 4.0/5

Lisa I Реальные отзывы TripAdvisor

Overall hotel was ok, not spectacular Our room was not cleaned once even though we left the sign on our door to di so. Plus, it would have been helpful to have a but more access to controlling the heat in the room. When checking out, the lady at the counter was rude to me when I gave her back the room key

Dear Lisa, Thank you so much for taking the time and leaving a comment regarding your stay at Novotel Ottawa. We are sorry to hear that your experience did not meet your expectations. We do not have any signs to leave on the door nob to request a cleaning, we do only have DND for do not disturb in those cases we are not allowed to enter the room and clean it. Do you mind providing more details regarding the checkout experience so that I can run an internal investigation? since most of the mornings, I am the only lady at the front desk helping my guest service agents with check out. Once again we thank you and look forward to hearing from you. Regards, Sona Abbasi Front Office Manager

Disappointed

Примечание: Tripadvisor 2.0/5

Torontocanucker Реальные отзывы TripAdvisor

Disappointing experience. Forgot my night-shirt on the back of the bathroom door. Hotel wants $94 to ship to another city in Southern Ontario. I mean come on, it weighs about 1/2 lb and would cost no more than $10 to mail. Gouging in the highest degree. Beware, this hotel allows dogs and we were awoken 2 nights in a row with dogs barking in the next room in the middle of the night. Not a good situation at all. At least put all the dogs on the same floor! The parking situation is terrible. Very inconvenient and expensive to have to park at the Rideau Centre. Will not be staying at this hotel again.

not happy with Novotel.

Примечание: Tripadvisor 3.0/5

Temi D Реальные отзывы TripAdvisor

The hotel itself was nice. However, they didn't let us know in advance about the underground parking was under construction. We pulled into the lot and got stuck in the parking lot. The door wouldn't open to let us out. We asked for help and that didn't happen so fast. We finally got out and were told to park across the street in the other lot. This lot was okay, but ended up costing us $50.00. Many guests were complaining about the parking. It was very cold and snowy. We ended up parking our car and taking uber. Our hotel room was okay, but no where to put your clothing, no dressers, except for a small closet. Next time we visit Ottawa, we will look for another hotel.

Dear guest, Thank you for taking the time and leave us a comment regarding your stay at Novotel Ottawa. We are sorry to hear that your experience did not meet your expectations. The parking below us is public and we do not own parking it is closed with a last-minute notice due to their construction going on. if you decide to give us another chance to serve you better, please get in touch with them directly at sonaabbasi@novotelottawa.com and I will make it up for your next stay. We apologize again for your experience and look forward to hearing back from you. Regards, Sona Abbasi Front Office Manager

Great Location For Walkers

Примечание: Tripadvisor 4.0/5

Thorax28 Реальные отзывы TripAdvisor

The hotel is perfectly situated for walking and sightseeing. The staff were friendly and helpful. My room was very small but good for one person. Bathroom small but shower is excellent. Bed comfortable. Two pillows had a smell of unwashed hair. Highlight was being steps to the fantastic Ottawa Art Gallery.

Dear guest, I would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay and especially the hotel's location. We look forward to welcoming you back next time your travel plans include The Novotel Ottawa! Bests, Sona Abbasi Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 1 049 Отзывов 7.7/10 Расположение
  • 1 245 Отзывов 6.9/10 Номер
  • 1 005 Отзывов 7.8/10 Сервис
  • 15 Отзывов 5.3/10 Интернет
  • 593 Отзывов 7.4/10 Чистота
  • 545 Отзывов 5.5/10 Комфорт
  • 319 Отзывов 8.1/10 Завтрак
  • 294 Отзывов 5/10 Удобства

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