MGallery Nest Париж Ла-Дефанс 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 987

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Описание

Особенности отеля

  • Отель полностью отремонтирован в 2020 году

  • Сертификат ALLSAFE (стандарты защиты от COVID-19)

  • Бистрономический ресторан Ô Mazette открыт на обед с понедельника по пятницу

  • Обновленные конференц-залы с естественным освещением

  • MyBed® bedding to feel in a cozy Nest

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Расположение отеля

MGallery Nest Париж Ла-Дефанс

GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE:34 cours michelet
92060 ПАРИЖ ЛЯ ДЕФАНС
Франция

GPS:48.888134, 2.247219

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Ô Mazette!

Подарите себе яркие мгновения незабываемого отдыха в Ла-Дефанс под великолепной стеклянной крышей уютного ресторана Ô Mazette с естественным освещением. Насладитесь сезонными блюдами в стиле французской бистрономии.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 987

Рейтинг TripAdvisor  4.0/5  Отзывов: 146

Perfect spot in La Defense

Примечание: Tripadvisor 5.0/5

Pinky01011992 Реальные отзывы TripAdvisor

I stayed in this hotel for a concert at the Defense Arena. The hotel is clean, comfortable, secure and very close to restaurants and transport. Even being centrally located, the place was silent and the staff was available and attentive. To finish, the breakfast was perfect, with a large selection of salty and hot options. I recommend and will come back with pleasure.

Horrible experience do to Canelle

Примечание: Tripadvisor 1.0/5

Facundo C Деловые путешественники - Реальные отзывы TripAdvisor

I always came to this hotel but will Be the last one do the horrible treatment of the night receptionist call Canelle. She treat me super in a horrible way. She denied to me the welcome drink and the upgrade (I a gold member). Pls review and train your staff to treat your customers respectfully.

Dear Mr FACUNDO, Thank you for taking the time to share your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not live up to your expectations; allow me to offer you my sincerest apologies. As stated when you arrived, the benefits of the loyalty program are only available to guests booking via our All.com website. The reservation you are refering to was not booked with our All.com website, therefore as per the loyalty program’s guidelines, you were not eligible to the benefits associated with our loyalty program. All your reservations with us have been made via online agencies (Expedia, Agoda) and you never got an upgrade in our hotel. We may have given you a welcome drink before as a mistake which might have been confusing and we are sorry for that. We understand your disappointment and I am truly sorry if you have felt that my behaviour was horrible to you. I can assure you that I only applied the hotel’s procedure and the ALL membership program recommandations. Yours sincerely Canelle Front Office Supervisor

An excellent hotel!

Примечание: Tripadvisor 5.0/5

victoriousword Реальные отзывы TripAdvisor

Fabulous hotel, amazing and friendly staff, very clean and comfortable! Transportation is convenient to the city. Looked like a safe area at night, no issues. There are some restaurants in the area. When using Uber, give location as Novotel (a hotel nearby, few minutes walk), because for some reason Uber drivers don't know how to get there (drivers' fault, nothing to do with the hotel); no issue with taxi drivers as they know to access the hotel.

Dear Victoriousword, Thank you so much from all our team for your comment ! We are truly delighted that you enjoyed your stay with us. We look so much forward to your next stay with us in our urban cocoon !

Not recommended

Примечание: Tripadvisor 2.0/5

MLVReading Реальные отзывы TripAdvisor

Poor experience. Unfriendly and aloof reception staff, pokey little room, rock hard bed (needed two mattress softeners to sleep), hugely expensive food. Nothing to recommend it at all. This hotel used to be a Sofitel and it was much better when that chain owned it. MGallery has worsened it a lot.

Dear MLVReading, Thank you for your comment. We are truly sorry that your stay was not up to your expectations. Please be assured that your feedback will be shared with our team to make sure that this does not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We thank you again for sharing your feedback and it is our hope to better serve you in the future.

Not exactly 5 star

Примечание: Tripadvisor 3.0/5

Ranjan A Реальные отзывы TripAdvisor

At the face of it it seems to tick all boxes but the hotel isn't quite 5 star in terms of comfort and grace. Its set in a business district and all neighbouring eateries maintain business hours for most of weekend. Even the starbucks which opens up within teh hotel was found to be closed most of the evenings. The beds and pillows are not comfortable enough. Air conditioner is too ancient to allow suitable controls. As per the reception staff at the time of check-in, we were 'upgraded' to a deluxe room but I dont think that was true. Nor was there a 'jug full of water' as per his response - instead just the normal tap water in the tea kettle. Not going to go back.

Dear 20ranjana, Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am truly sorry that your experience did not meet your expectations. As our front office manager exchanged emails with you today, we understand your disappointment with the miscommunication upon check in as we offer cans of water, but no jugs. We apologize if the air conditioning was not sufficient enough as well as the confort of beds and pillows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

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Другие интернет-пользователи оценили наш отель

  • 529 Отзывов 7.7/10 Расположение
  • 943 Отзывов 7.8/10 Номер
  • 1 021 Отзывов 8.7/10 Сервис
  • 7 Отзывов 5.6/10 Интернет
  • 464 Отзывов 7.2/10 Завтрак
  • 264 Отзывов 7.5/10 Чистота
  • 252 Отзывов 4.3/10 Еда
  • 58 Отзывов 2.1/10 Напитки

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