Novotel Лондон Запад 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 2 356

Гарантия
лучшей цены
Novotel Лондон Запад - Image 1
Novotel Лондон Запад - Image 2
Novotel Лондон Запад - Image 3
Novotel Лондон Запад - Image 4
1 Shortlands, Hammersmith, W6 8DR ЛОНДОН, Великобритания

Описание

Особенности отеля

  • 33 универсальных конференц-зала

  • Бесплатный доступ к WIFI во всех номерах

  • Полностью оборудованный фитнес-центр

  • Три минуты пешком от станции метро Hammersmith

  • Короткая поездка на метро до Харродс и Гайд Парка

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Расположение отеля

Novotel Лондон Запад

1 Shortlands, Hammersmith
W6 8DR ЛОНДОН
Великобритания

GPS:51.492115, -0.219759

Телефон
Факс +44 20 8741 2120

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 2 356

Рейтинг TripAdvisor  4.0/5  Отзывов: 5 498

Don’t expect a lie in.

Примечание: Tripadvisor 2.0/5

JJtravelsanddinning Деловые путешественники - Реальные отзывы TripAdvisor

There is nothing I hate more than a hotel that clearly wants you gone in the morning despite check out not being until 12pm. From house keeping repeatedly knocking on the door and trying to enter your room even with a do not disturb sign from 8:30am.

Dear Guest, Thank you for taking the time to share your feedback. We are truly saddened to hear that your experience with our housekeeping service did not meet your expectations, particularly with regard to the privacy and relaxation that is so important for a guest's stay. While our team strives to uphold the highest standards of service, it seems we fell short of these during your visit. We take your comments seriously and will ensure our staff is reminded of the importance of our guests' comfort and the adherence to our policies regarding do not disturb signs. We are committed to providing a serene and welcoming environment for all our guests and we hope you will consider us again, so we may demonstrate the true quality of Novotel London West hospitality. We hope we can welcome you back in the future. Kind regards, Odhi Johanes, Senior Guest Relations

Noisy, tired & could do with a revamp

Примечание: Tripadvisor 2.0/5

emmalouiseb556 Couples - Реальные отзывы TripAdvisor

Stayed here due to closeness to the Eventim Apollo. The room & decor outside of the reception area was tired and really needed a refresh. Ritual toiletries consisted of hand soap, shampoo & shower gel, but no conditioner so if you need it, bring it with you. The sofa bed in the room had rips in it & there were marks on the walls. The bed was quite hard, the curtains didn’t shut properly & there were a few events on in the hotel so earplugs were a necessity. If you just want a bed to sleep in then it’s fine, but we won’t be back.

Nice stay.

Примечание: Tripadvisor 4.0/5

boo59Leicester Реальные отзывы TripAdvisor

Lovely hotel with a great locatopn for the Apollo. The Greek man on the desk was super friendly but the girls not so much. We arrived early about 45 mins but no room ready but we waitied in a lovely reception area. snack and drinks very expensive but London prices. Clean and spacious enough. Didn't like my view out of the window but for 1 night is was ok. Lot's of places to eat outside the hotel.

Dear guest, Thank you for taking the time to share your review. It is delightful to hear that our location near the Hammersmith Apollo and the reception area met your expectations and contributed to a positive experience. We regret to hear that interactions with our staff were not consistently excellent; please rest assured we are committed to providing a welcoming environment for all our guests. Regarding the pricing of our snacks and drinks, we strive to maintain competitive rates for the area while offering the best quality products. We understand the importance of value and we will take your comments into consideration. Moreover, we apologize that the view from your room did not meet your expectations. In future visits, we would be happy to accommodate a room change request subject to availability to enhance your experience. We are pleased to know that the cleanliness and spaciousness of our rooms were to your satisfaction, as we pride ourselves on maintaining high standards for our guests. Once again, thank you for choosing Novotel London West. It would be a pleasure to welcome you again. Best wishes, Odhi Johanes, Senior Guest Relations

Achingly dull

Примечание: Tripadvisor 3.0/5

thealoms Реальные отзывы TripAdvisor

Soulless. I feel sorry for anyone visiting London to end up staying in this paint-by-numbers corporate group-think vanilla medium sliced white bread hotel. Only positive I can say is that our room faced the motorway (because of course it did), but the sound proofing was excellent.

Dear Guest, Thank you for your feedback. Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement. We all hope to welcome you back for your next visit. Best regards, Odhi Johanes, Senior Guest Relations

Not what I expected !!!

Примечание: Tripadvisor 3.0/5

Nicki H Реальные отзывы TripAdvisor

I chose this hotel because of the closeness to the Eventim Apollo. On arrival this hotel looked lovely it was in a really good location close to everything we needed. We was checked in by a lovely lady at reception and she told us all the relevant information that we needed. When we entered the room we just dropped our bags off and went to explore the area. We went back to the hotel bar later that evening to have a drink and the lady who served us was extremely helpful and we enjoyed a nightcap then headed back to our room. It wasn't until then we realised how unclean parts of the room was. The stains on the carpet, the dust, food on furniture, broken parts and last of all a what seemed to be a dried bogie on the wall which my daughter had been walking past and her clothes had been touching the wall as it was beside her bedside. It was such a shame as the beds where clean and very very comfortable and we did have a really good night's sleep. For the price of the hotel I was just expecting a bit more. Overall I wouldn't stay here again as there is a premier inn across the way so I will use that in future.

Dear Nicki, Thank you for this review of your recent stay. We are delighted to hear that our prime location, efficient check-in process, and the courteous service provided by our reception and bar staff met your expectations and contributed positively to your experience. We sincerely regret that the cleanliness of your room was not up to the high standards we strive to maintain, and we extend our apologies for any discomfort this may have caused. Please rest assured that daily housekeeping is a standard practice at our hotel, and we are addressing this with utmost priority to ensure that all our guests enjoy a spotless and welcoming environment. It is pleasing to note that, despite this issue, the comfort of our Novotel mattresses and the overall tranquility of your room allowed for a very good night's sleep. We understand that value is an important aspect of your stay, and we are sorry to hear that you felt it did not meet your expectations on this occasion. We all hope that we may have the pleasure of welcoming you back in the future. Best wishes, Odhi Johanes, Senior Guest Relations

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Другие интернет-пользователи оценили наш отель

  • 2 068 Отзывов 9.3/10 Расположение
  • 3 055 Отзывов 5.9/10 Номер
  • 2 940 Отзывов 7.6/10 Сервис
  • 59 Отзывов 7.3/10 Интернет
  • 1 299 Отзывов 8.1/10 Завтрак
  • 1 233 Отзывов 5.7/10 Чистота
  • 57 Отзывов 8.1/10 Велнес-зона

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