ibis Схипхол Амстердам Аэропорт 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 4 514

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Описание

Особенности отеля

  • Отель с сертификатом ALLSAFE от Bureau Veritas

  • Пакет услуг Park, Sleep & Fly в рамках предложения

  • До центра города можно добраться на автобусе за 20 минут без пересадок

  • Бесплатный шатл из аэропорта и обратно

  • Завтрак, обед и ужин в формате «шведский стол». Магазин продуктов в холле (24/7).

Наши номера

Расположение отеля

ibis Схипхол Амстердам Аэропорт

Schipholweg 181
1171 PK БАДОВЕДОРП
Нидерланды

GPS:52.325325, 4.795116

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 4 514

Рейтинг TripAdvisor  3.5/5  Отзывов: 5 200

Service Above and Beyond

Примечание: Tripadvisor 5.0/5

darrencZ2256EV Реальные отзывы TripAdvisor

My wife and I booked a night at the IBIS the day prior to our early morning flight back to Canada. We arrived late afternoon via the shuttle, after taking the train to Schiphol from Arnhem. My wife had been ill that morning, having picked up a virus from a family member. Long story short, after checking in and receiving our room keys, my wife became unwell. She was sitting in one of the lobby chairs when she lost consciousness. I immediately called for assistance, and the response took less than one minute. A staff member with first-aid training and carrying a medical bag assessed her and helped her regain consciousness. The duty manager stood beside me while he called 0911 and was also in communication with a doctor's post receiving advice. A third staff member was nearby at the ready, in case anything was needed. My wife, thankfully, recovered quickly. However, the staff member stayed with her for 15 minutes, showing great kindness and consideration. The duty manager helped me bring all of our luggage up to our room. I was also offered "a beverage or anything else that I needed". An EMS team soon arrived and provided testing/assessment in their ambulance. Overall, a 5-star response, that was greatly appreciated. Thanks again to all who provided assistance. The hotel is large, but friendly. There are multiple varied hospitality and food options to meet the needs of all travellers. The facility is very clean. Rooms are compact but very functional. The 15-minute shuttle bus to the terminal runs very regularly.

Dear Darrencz, Thank you for such a great review. We are heartened to hear of your recognition for the swift and caring actions taken by our staff during the unforeseen medical situation with your wife. Ensuring the safety and well-being of our guests is a top priority, and we are glad to have been able to assist effectively in your time of need. It is always rewarding to learn that our facilities, including the variety of our hospitality and food options, as well as the cleanliness of our rooms, have met the expectations of our guests. We believe that our commitment to functionality and comfort plays a crucial role in providing a satisfying experience at our hotel. Additionally, we are pleased that the convenience of our shuttle bus service contributed positively to your overall experience, making the journey to and from the airport terminal smooth and stress-free. We look forward to a return visit from you in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Good for an airport layover

Примечание: Tripadvisor 5.0/5

AmericanInParis2 Реальные отзывы TripAdvisor

Comfortable bed and pillows, clean bathroom - good place to get a night of sleep if you have an overnight layover or early morning flight from Amsterdam airport. Breakfast is served early and there are plenty of options - eggs, fruit, yogurt, bread and croissants, vegetables, cheese, coffee.

Dear America, thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found comfort in our beds and pillows, ensuring a restful night's sleep. It's pleasing to know that our clean bathrooms met your expectations. Our team takes great pride in offering a variety of breakfast options early in the morning to accommodate the needs of our traveling guests. We look forward to welcoming you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Refusal to change booked date after a system error.

Примечание: Tripadvisor 1.0/5

Jean D Реальные отзывы TripAdvisor

I had a flight booked for Tuesday morning (26 March) and on Monday (25 March) I went online (on the Ibis website) to make a booking for the evening of the 25th of March. I selected the dates and upon checkout I was asked to enter my username and password. I went through the process of booking a room and only upon confirmation did I realise that the dates had changed (it was changed to the 14th of April - a date I would never have selected as my flight was the 26th of March). I IMMEDIATELY called the hotel to move the booking to the 26th of March. I was told, rudely, that nothing can be done. The booking would have cost more so they can't move the booking. When I said I am happy to pay the difference then I was rudely told but then I can just as well pay the full amount to rebook (we are talking 20 euros in difference vs 130 euros to rebook). No matter how much I explained that I literally JUST paid and there was a system error they kept repeating no refunds. They can ADD dates to my stay but they can't change the date. I then asked for a refund, which, of course, was also denied. I was sent pillar to post and no one could help. EVEN though this was a system problem. I was told I should be more careful next time and that mistakes happen (we all make them I was told) and that this is unfortunate but they cannot accommodate me in anyway. All I wanted was to change the date LITERALLY minutes after I had booked the hotel. I always book at Ibis, so does my family, but I will NEVER again book there because of the poor customer service and because of the unwillingness to help.

Dear Guest, Thank you for this review about your recent stay. We regret that you were not completely satisfied with your experience. However, we would like to make all our guests aware that by deciding to take advantage of a reduced room rate by choosing the non-refundable option the specific conditions are clearly explained on the booking website. We do offer the option to choose a rate that has a free cancellation policy. We hope to see you again in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Хорошее расположение

Примечание: отзывы клиентов 4.5/5

Андрей О. Деловые путешественники - Проверенные отзывы - ALL

Вежливый и доброжелательный персонал

Уважаемый Андрей, Мы рады, что Вы оценили удобное расположение нашего отеля, которое позволяет нашим гостям легко добраться до центра Амстердама всего за 20 минут на автобусе. Также приятно слышать, что работа нашего персонала вызвала у Вас положительные эмоции — мы всегда стараемся обеспечить высокий уровень обслуживания. Будет приятно, если Вы посетите нас снова. С наилучшими пожеланиями, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Comfortable Stay with Stylish Vibes

Примечание: Tripadvisor 4.0/5

Rita_NDY3 Solo travel - Реальные отзывы TripAdvisor

While I found the price of water to be exorbitant (3.5 Euro, marked up 7 times the supermarket price), the room itself was comfortable with a spacious bed and a good shower. Surprisingly, the hotel had a more stylish and modern vibe than I had expected from an Ibis property. The convenience of the airport shuttle service was a major plus, especially for solo travelers like myself who were staying for just one night to catch connecting flights to other destinations.

Dear Rita, Thank you for your feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are, however, grateful for any suggestions from our recent guests that may help us better meet our guests' expectations. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards. IBIS SCHIPHOL AMSTERDAM AIRPORT

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Другие интернет-пользователи оценили наш отель

  • 3 580 Отзывов 8.7/10 Расположение
  • 4 672 Отзывов 5.3/10 Номер
  • 4 169 Отзывов 7.5/10 Сервис
  • 106 Отзывов 5.9/10 Интернет
  • 2 116 Отзывов 6.5/10 Соотношение цены и качества
  • 1 874 Отзывов 4.9/10 Чистота
  • 1 268 Отзывов 4.4/10 Еда
  • 1 062 Отзывов 6.2/10 Завтрак

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