Novotel Wroclaw Centrum 4 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 2.255 comentários

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Descrição

Extras do hotel

  • Perto do centro histórico

  • A 10 minutos da estação ferroviária principal

  • Átrio moderno e elegante

  • NOVO2: um elegante bar lounge

  • Vista a partir dos nossos quartos modernos

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Localização do hotel

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 Wroclaw
Polônia

GPS:51.09849, 17.024485

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

NOVO SQUARE LOUNGE BAR

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.8/5  2.255 comentários

Classificação do TripAdvisor  4.5/5  855 comentários

Certificado de excelência 2023

Good facility and location with poor hotel kitchen

Nota Tripadvisor 3.0/5

wasylprv Negócios - Avaliação com certificação TripAdvisor

Living facility quite ok. Well located and easy to reach old town or railway station. Rooms equipped very well as for the price. All of impressions unfortunately quickly destroyed by hotel restaurant with prices at level of 4 star hotel but quality less than 1. Definitely kitchen is something which is big mistake and people working there shall have minimum cooking experience. Examples - carbonara without a bekon, fried vegetables almost completely fresh, soup with hard to bite mushrooms etc. Instead of that experience it is worth to visit restaurants nearby.

Thank you for sharing your thoughts with us. We appreciate your positive remarks about the living facilities, convenient location, and well-equipped rooms at our hotel. However, we're truly sorry to hear about your disappointment with the restaurant experience. Your feedback is valuable, and we apologize for falling short of your expectations. We take your comments seriously and will address them with our kitchen team to ensure improvements are made. We understand the importance of providing a high-quality dining experience, and we regret any inconvenience caused. We hope to have the opportunity to welcome you back and offer you a more satisfying experience in the future. All the best, Sebastian Marona General Manager

Great location, friendly staff, good room facilities

Nota Tripadvisor 4.0/5

Vfrphil Romântica - Avaliação com certificação TripAdvisor

Hotel is a mile or so from the centre of Wrocław. They provide filtered water in the lift lobby’s and a carafe to use in your room. There is a basic fridge in the room along with a kettle. The bed was big but lumpy. The room was very warm, but check the thermostats on the radiator and room temperature. There is a tram stop 100yards away from the hotel. One stop away is ALDIs if you need anything, you can walk it as it is only 0.4 miles away. Oh I found a half eaten cheese roll under the bed, not sure how often house keeping look under the bed?

Thank you for taking the time to share your feedback about our hotel. We're pleased to hear that you appreciated the convenient location, friendly staff, and room facilities, including the provision of filtered water. However, we apologize for any inconvenience you experienced with the bed comfort and cleanliness under the bed. Can you give us more details about your stay - the dates and the room number you were in? Unfortunately, we have not noted any report of this issue in our complaints report, and we would like to look into the matter further. Our email address: HA073-GR@accor.com. Your comments are valuable, and we will address these issues to improve our services. Thank you for choosing Novotel Wrocław Centrum. We hope to have the opportunity to welcome you back in the future! All the best, Sebastian Marona General Manager

Para voltar

Nota clientes Avis 4.0/5

João S. Negócios - Comentários confirmados de ALL

Quarto, atendimento e simpatia do pessoal muito bom. A qualidade e apresentação do jantar do dia 22 muito mal e o serviço de banquetes mau, mau. O PPCC não vai voltra a fazer evento neste Hotel.

Dear Joao, Thank you for taking your time to share your opinion with us. We would like your stay to be as good as possible, but it is thanks to information like this that we learn what and how we need to improve. We try to ensure that our guests are always fully satisfied, but in this case, apparently, not everything went as it should. We promise that if you trust us again, we will make every effort to ensure that you are not disappointed. Best regards, Sebastian Marona General Menager

Muito bom

Nota Tripadvisor 5.0/5

ruicamp0s Família - Avaliação com certificação TripAdvisor

Boa localização, a 1min do transporte publico para o centro e com bons acessos e lugar de estacionamento grátis nas imediações. Muito bom pequeno almoço. Funcionários simpaticos. Para quem fique mais que uma noite, convem avisar que pretendem limpeza no quarto, caso contrário só o fazem no final da estadia, devido às restrições covid. Tem local para crianças muito interessante junto à receção.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the future we would like to show You superior service as it should be :) Sincerely, Sebastian Marona General Manager

Muito confortável.

Nota Tripadvisor 5.0/5

ferpires25 Viagem com amigos - Avaliação com certificação TripAdvisor

Hotel moderno, quarto amplo e confortável Cama muito boa e edredom quentinho. No banheiro, molha um pouco o chão, quando se está tomando banho, devido o box ser só a metade da banheira. Amenidades e secador muito bons. Café da manhã com bastante variedade. O hotel fica localizado numa região boa, apenas 15 minutos a pé do centro velho. Gostamos e recomendamos esse hotel.

Caros convidados, Muito obrigado pela sua visita ao hotel Novotel Wrocław Centrum e pela excelente resposta que você deixou em nosso endereço. A satisfação do hóspede é para nós a razão mais importante para a satisfação e o cuidado constante da mais alta qualidade de serviços. Esperamos vê-lo no futuro. Convidamos você cordialmente lembranças Gerente do hotel Sebastian Marona

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 523 comentários 9.2/10 Localização
  • 719 comentários 8/10 Quarto
  • 982 comentários 9.6/10 Serviço
  • 10 comentários 7.1/10 Internet
  • 664 comentários 9.7/10 Pequeno-almoço
  • 622 comentários 9.3/10 Comida
  • 272 comentários 9.1/10 Limpeza
  • 262 comentários 9.3/10 Atmosfera

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