Grand Mercure Jakarta Kemayoran 5 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 2.400 comentários

Grand Mercure Jakarta Kemayoran - Image 1
Grand Mercure Jakarta Kemayoran - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

As nossas opções de alojamento

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Localização do hotel

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JACARTA
Indonésia

GPS:-6.1536, 106.849698

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

CATAPPA RESTAURANT

Situado na área do átrio e com capacidade para 162 pessoas, o restaurante Square do Kemayoran serve opções à la carte e bufete com vários pratos internacionais, asiáticos e indonésios. O terraço exterior funciona ainda como zona para fumadores.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.7/5  2.400 comentários

Classificação do TripAdvisor  5.0/5  4.937 comentários

Mantap puas

Nota Tripadvisor 5.0/5

Ardiansyah S Avaliação com certificação TripAdvisor

Terimakasih kepada mba Agnes atas pelayanannya yang sangat baik. Hotel lobbynya juga sangat luas dan mewahhh, untuk fasilitasnya juga bagus semuaa dan lengkapp. Ada kolam panas nya disini, ada gym nya juga lumayan luas yaa. Semoga bisa kesini lagi

Kepada Bapak Ardiansyah yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Amazing place, nice staff and great stay

Nota Tripadvisor 5.0/5

GrandTour28769548666 Negócios - Avaliação com certificação TripAdvisor

This hotel is Amazing! From the super-friendly staff to the spacious and comfy room, every detail was great. And don't get me started on the food – it was delicious! They really went above and beyond to make our stay special. Can't recommend it enough!

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Several Positives, Several Negatives

Nota Tripadvisor 3.0/5

Jonathan C Avaliação com certificação TripAdvisor

Context: My wife and I accompanied by our Adult Son. 4 nights in 2 Deluxe Rooms on 10th Floor: 1 * King and 1 * Twin. All Accor Member. First time at this Hotel. Three Positives (in no particular order): +ve: Decent, modern, large, well laid out rooms with nice en-suite’s. Comfortable beds. +ve: Good location for Kemayoran, convenient for Ancol, Sunter. Taxi’s always available. +ve: Friendly, obliging staff (but how well trained and how well managed are they?). Seven not-so-positives (in no particular order): -ve: We arrived ~7.30 p.m. 3 Check-in Desks but only 1 staff member attending to guests. No obvious urgency to attend to those needing to check-in. A 12-minute wait. -ve: Accor Loyalty counts for little here. At check-in, the attitude is ‘there’s your soft drink voucher, that’s your Accor recognition done’. Forget late check-out, for example. -ve: Sound-proofing of rooms is poor, as others have commented here. You can hear everything from the corridors, lift arrival chimes etc. Clearly a construction defect. -ve: Housekeeping staff are friendly and obliging but are they well trained? Are they well supervised? We needed to specifically request toilet paper, hand towels etc. -ve: Pedestrian service at Plumeria Lounge. Twice I had to walk upto the Entrance to get some service for my group. And 30 mins to serve a cheese-cake slice? Poorly managed. -ve: Nice lobby but on 2 mid-afternoons during our stay, the ambience was ruined by it becoming the storage depot for atleast 150-200 (chained) suitcases for several hours. -ve: My IDR 15 Mln deposit, signed against my credit card at check-in, still has not been released, more than 4 Days after checking-out. My final bill was paid in full at check-out. Overrall impression: a relatively modern property in need of a more diligent, more focused management. We’ll likely try another Hotel for our next Kemayoran stay, there are other options.

Kepada Bapak Jonathan C. yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami belum melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Dengan hormat, Lalu Aswadi Jaya General Manager

Ótimo hotel

Nota Tripadvisor 4.0/5

carolina-wca Família - Avaliação com certificação TripAdvisor

Ótimo hotel. Staff super solicito e simpatico. Quarto limpo, cama e banho confortáveis, academia equipada para um bom treino. Piscina, sauna e massagens. Café da manhã farto. Restaurante fraco. Falta ferro de passar roupa no quarto.

Dear carolinaaZ2677MR, Obrigado pela sua opinião positiva sobre Hotel Grand Mercure Jakarta Kemayoran. Tenho o prazer de saber que você gostou da sua estadia conosco. É algo que nossa equipe se orgulha muito, então valorizamos seu feedback. Esperamos que você nos visite novamente no futuro próximo. Sinta-se bem vindo. Sincerely, Gilles Tressens General Manager

Excelente custo benefício! !!!

Nota Tripadvisor 5.0/5

FFormigoni Avaliação com certificação TripAdvisor

Superou as expectativas! Excelente custo-beneficio, ainda nos deram um free upgrade para suíte executiva. Café da manhã fenomenal! Um pouco atrapalhado o room service, mas já era de se esperar. Over our expectations! Great cost for what they offer. We even got a free upgrade for a business suite. Explendid breakfest! Room service a little uneficient, but we expected that.

Dear FFormigoni, Nós estamos contentes que você teve uma estadia memorável no e nós realmente apreciamos o seu feedback positivo sobre todos os aspectos da sua estadia . Isto tem sido sempre gratificante ouvir elogio , uma vez que irá impulsionar o espírito da nossa equipe para oferecer o melhor serviço de hospitalidade para os nossos clientes avaliados . Ansioso para recebê-lo em sua próxima visita . Sincerely, Nurhayati Basir Hotel Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 491 comentários 6.7/10 Localização
  • 1.662 comentários 9/10 Quarto
  • 2.767 comentários 9/10 Serviço
  • 37 comentários 9.6/10 Internet
  • 1.530 comentários 8.8/10 Comida
  • 946 comentários 9/10 Limpeza
  • 899 comentários 8.9/10 Comodidades
  • 701 comentários 9.3/10 Atmosfera

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