Novotel Taiping Perak 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.768 comentários

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Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
Novotel Taiping Perak - Image 3
Novotel Taiping Perak - Image 4
1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malásia

Descrição

Extras do hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

As nossas opções de alojamento

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Localização do hotel

Novotel Taiping Perak

1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malásia

GPS:4.85017, 100.7429

Telefone
Fax +60 5-806 1733

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

FOOD EXCHANGE

Foto não contratual

Desfrute de uma experiência gastronómica interativa. O nosso bufete inclui cozinha asiática e internacional para pequeno-almoço, almoço e jantar.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  1.768 comentários

Classificação do TripAdvisor  4.5/5  375 comentários

Certificado de excelência 2023

Worst hotel in taiping.

Nota Tripadvisor 1.0/5

leontK2336GD Avaliação com certificação TripAdvisor

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

V pleased

Nota Tripadvisor 5.0/5

Daydream19546613760 Avaliação com certificação TripAdvisor

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Poor hotel management

Nota Tripadvisor 2.0/5

ladyfromhk Avaliação com certificação TripAdvisor

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Comfortable room with great location and service

Nota Tripadvisor 4.0/5

Natayan Romântica - Avaliação com certificação TripAdvisor

Stayed one night during a road trip. This is the 2nd time staying at this hotel. Front office staff were cheerful and helpful. Location is great as it's right in Taiping town, co-located with a mall. Opposite is a large eating place that offers different food Fare. Room itself is good. Comfortable bed and excellent air-conditioning. Fittings in the room are basic but suffice. There was a fridge but it's empty. Instant coffee and an assortment of tea is provided. Drinking water provided through 2 glass bottles. There is sufficient power points and USB charging outlets on each side of the bed and on the writing table. There is a safe in the room. Overall is a good place to stay and will come back to Novotel if passing this way again.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you had a comfortable stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

A good choice in Rainy Town.

Nota Tripadvisor 4.0/5

CheongKamHoe Avaliação com certificação TripAdvisor

Booked a room recently en route to Penang for the Christmas week. Here are my observations. The goods. 1. The front desk are great and very accommodating. Being a Platinum member, I got an early check in. Mr Fahmi struggled to get me an upgrade. However, he was kind to offer more welcome drinks vouchers. 2. The walkway was cold. The coldest i have ever experienced in a hotel. The room was well appointed. The bed was huge enough to accomodate 3 of us. 3. Breakfast selection was good for a novotel. Mr KC and the rest of the staff were absolutely passionate about thier jobs. 4. The female staff at the bar is a gem. Making me to be a privileged guest. So as Ranvin. 5. Front desk staff Ms Yuna is another lovely staff who gave me another welcome drink as i explained my plight. 6. Complimentary parking. Strategic locality. The hotel is adjacent to a functional mall and a food court directly opposite it. Walking to the famous Taiping Lake is accessible. 7. Despite running on full occupancy, the staff made my stay to be memorable. Will not hesitate to return.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you had a memorable stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.426 comentários 9.4/10 Localização
  • 1.711 comentários 8.5/10 Quarto
  • 1.307 comentários 8.5/10 Serviço
  • 68 comentários 3.3/10 Internet
  • 1.003 comentários 8.3/10 Limpeza
  • 556 comentários 8.8/10 Pequeno-almoço
  • 412 comentários 8.2/10 Comida
  • 227 comentários 8.6/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.