The Sebel Quay West Suites Sydney 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 2.070 comentários

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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Espaço recreativo com piscina, spa, sauna, ginásio e "sundeck", com vistas espetaculares

  • Restaurante e Bar Harrington

  • Acesso Internet

  • Todos os apartamentos têm salas de estar e jantar separadas

  • Apartamentos com vista para a cidade ou o Porto de Sydney

As nossas opções de alojamento

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Localização do hotel

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Austrália

GPS:-33.861564, 151.206993

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE QUARTIER BISTRO & BAR

O Quartier Bistro and Bar está aberto para pequeno-almoço diariamente das 07:00 às 10:00, para almoço de quinta-feira a domingo das 12:00 às 14:00 e para jantar de terça-feira a sábado 17:00 às 21:00.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  2.070 comentários

Classificação do TripAdvisor  4.5/5  1.763 comentários

Certificado de excelência 2023

2 night stay

Nota Tripadvisor 3.0/5

conorg109 Família - Avaliação com certificação TripAdvisor

According to Diamond member. No room upgrade as the hotel was full. No welcome gift. Early check in was great and the staff are generally nice. Kita in the restaurant was really lovely. We just found communication lacking. We went to have dinner on Sunday to find the restaurant closed. No real advice at check in about where the restaurant was, times for breakfast etc. it feels like the kind of effort a place puts in when it’s always booked no matter what because of the great location. It really is a great location so close to the rocks and circular quay.

Dear conorg109, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Poor service unhelpful staff.

Nota Tripadvisor 1.0/5

Graham M Avaliação com certificação TripAdvisor

Room smelt like decomposing stuff as we walked in. Room looked great but nearly lost my dinner. Management have not been helpful telling us house keeping missed the smell. Would put us in another room only for the night which is 10:30 till 9am then will need to move again. Not acceptable. Very poor service.

Dear grahammT7852DC Thank you for bringing your recent experience to our attention. I sincerely apologize for any discomfort or inconvenience you encountered during your stay with us. While we strive to uphold the highest standards of cleanliness and guest satisfaction, it appears that we may have fallen short in this instance. I regret any miscommunication or inconvenience caused by our handling of the situation. Upon inspection of the room this morning by our Executive Housekeeper, we did not detect any decomposing smell and therefore respectfully disagree with your comparison. However, I understand that your experience upon arrival was not satisfactory, and for that, I offer my sincerest apologies. Regarding the resolution provided by our Duty Manager, I understand that being relocated late at night is far from ideal, and I understand this can be inconvenient. Unfortunately, due to high occupancy, his initial offer was to get you settled for the night as soon as possible. Given the occupancy more time was required to re-allocate rooms considering the situation. This however was done with a little delay, and you were checked into a room on a higher floor in an upgraded room for your entire duration of your 4 night stay. Once again, I apologize for the inconvenience you experienced, and I appreciate your understanding and patience in this matter. Wishing you a pleasant stay Best wishes Tissa Wickramasuriya Operations Manager

Highly recommend this hotel

Nota Tripadvisor 5.0/5

Soo1993 Romântica - Avaliação com certificação TripAdvisor

Stayed here in a deluxe room with harbour view. What can I say? Everything was immaculate from start to finish . Check in was easy and we were warmly welcomed by both the concierge and receptionist. Room was beautifully clean and well appointed. Everything we could need was provided . As we were travelling around, the room laundry facilities were a big help. We had two balconies, lounge and bedroom and the view over Sydney Harbour was breathtaking. Comfy bed and great air con made the stay perfect.

Dear Soo1993, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Great stay

Nota Tripadvisor 4.0/5

JusttheNight Romântica - Avaliação com certificação TripAdvisor

Great stay at Quay West Apartments, Sydney. Two comfortable nights in a refurbished room with harbour ‘glimpses’ (1703). Large sparking water (in fridge) and macadamia cookies as welcome amenity. Drink vouchers (Accor member) for some nice house sparkling. Restaurant was small and booked out, but staff accommodated us at a table in the bar (dining credit recognised). Breakfast buffet ($10) is just cereal and juice. We order from small but solid al la carte menu. Staff were very good, and was able to use Accor gift card. Downside was $75/n for valet parking.

Dear JusttheNight, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Excelente opção em Sydney

Nota Tripadvisor 4.0/5

Magalyfernandes Romântica - Avaliação com certificação TripAdvisor

Boa cama, ar condicionado perfeito, chuveiro delicioso, cozinha equipada, próximo a tudo. Como já comentado, a vista da cobertura ( 23° andar) é um dos highlights de Sydney. Depois dela nem quisemos subir a Golden Eye. A proximidade com a Circular Quay Station é ótima. Viemos de Trem do Aeroporto Internacional e voltamos da mesma forma, desta vez para o Doméstico, indo para Melbourne. E de lá saem todos os tipos de transporte da cidade. Sydney é segura, organizada e muito prática para se circular. Tudo muito bem sinalizado. Não utilizamos taxi e sim ônibus, metrô, bonde, trem e ferry. O custo do transporte é alto. Sugestão para jantar: restaurante Apetitto, em The Rocks. E façam o Costal Walk de Sydney pra Coogee ( fomos só até Bronte, pois as pernas não aguentaram depois de 5 dias de massacre. rs).

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.122 comentários 9.6/10 Localização
  • 1.831 comentários 8.2/10 Quarto
  • 1.161 comentários 8.6/10 Serviço
  • 65 comentários 3.2/10 Internet
  • 583 comentários 7.8/10 Conforto
  • 400 comentários 5.5/10 Limpeza
  • 289 comentários 9/10 Piscina
  • 212 comentários 5.4/10 Custo Benefício

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