ibis Styles Canberra 4 estrelas

Nota Tripadvisor 3.0/5 1.332 comentários

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ibis Styles Canberra - Image 1
ibis Styles Canberra - Image 2
ibis Styles Canberra - Image 3
ibis Styles Canberra - Image 4
203 Goyder Street, 2604 NARRABUNDAH, Austrália

Descrição

Extras do hotel

  • Wi-Fi de alta velocidade GRATUITO e ILIMITADO

  • Filmes e sistema de entretenimento GRATUITOS no quarto

  • Restaurante 203: refeições contemporâneas, refeições rápidas e clássicos reformulados

  • Para solteiros, casais, famílias ou grupos... Existe uma cama confortável para todos

  • Pacotes de conferência com tudo incluído

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Localização do hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Austrália

GPS:-35.339149, 149.148612

Telefone
Fax +61 2 6239 6310

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT 203

Foto não contratual

O hotel alberga o restaurante 203, com cozinha australiana moderna. Desfrute de 1 bufete diverso e deliciosos pratos à la carte. Várias sopas saborosas, saladas saudáveis, massas tradicionais e sobremesas deliciosas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  3.0/5  1.332 comentários

Terrible!

Nota Tripadvisor 1.0/5

A1490XYdavidh Avaliação com certificação TripAdvisor

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

Dear A1490XYdavidth Thank you for sharing your feedback with us, and we sincerely apologize for the disappointing experience you encountered during your recent stay. As former regular customers, we understand your frustration and disappointment with the decline in our property's standards. We deeply regret the issues you faced, including the pricing discrepancy, non-functional TV and phone, lack of room service despite assurances, and the condition of the curtains and sheets. These are certainly not reflective of the high standards of service and comfort we strive to provide. Your comments regarding our staff's response and the overall management of the property have been noted, and we assure you that we take your feedback seriously. We will investigate these matters internally to address the root causes and prevent similar incidents from occurring in the future. At Ibis Styles Canberra, we are committed to delivering exceptional experiences to our guests, and we apologize for falling short of your expectations on this occasion. We appreciate your loyalty as a former regular customer, and we hope to have the opportunity to regain your trust in the future. Should you wish to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. Warm Regards, Dipesh Subedi

DO NOT BOOK HERE

Nota Tripadvisor 1.0/5

Bazz R Avaliação com certificação TripAdvisor

As seems common with the reviews on here, when you book with this hotel - you don't actually get a room. Arrived around midnight after a 4 hour drive, to be told that they had overbooked the hotel and as such my 2 night stay had been changed to 1 night at a hotel 30 minutes away back in New South Wales. Reading the reviews this seems a common trend and one the hotel management have no desire to improve upon.

Avoid

Nota Tripadvisor 1.0/5

Yu F Avaliação com certificação TripAdvisor

Booked 3 rooms for a business trip and was told rooms were canceled when we tried to check in at the service desk. Never received any message from the hotel. 3 of us were squeezed into 1 room at the end. Avoid the hotel with ZEROOOOOO creditbillity.

Dear 48Yur, I am sorry to hear that you did have a pleasant stay with us. I do apologize for the inconvenience caused to you. I will investigate your feedback personally. I do appreciate your time to put down this feedback, I do look forward to welcoming you again to our hotel. I look forward to hearing from you. Kind Regards, Dipesh Subedi

Ibis , oh I expected more

Nota Tripadvisor 3.0/5

Shanepol Negócios - Avaliação com certificação TripAdvisor

For an ibis styles hotel chain I expected much much more Room. Personally disappointed by the smell before I even got to the room First impressions was ok until I realised it was not the cleanest. (Previous occupants items still in cupboard) Tv didn't really work , asked for it to be checked but was not fixed . Happy hour at the bar was good . Pizza was expensive and tasted really bad. 25$ buffet breakfast, nowhere worth the cost.

Dear Shanepol, I am sorry to hear that you didn't have a pleasant experience with us. I do apologize for the inconvenience. I have forwarded your message to the concerned department, and they will investigate it and get back to me. I appreciate your time to put down the review. I look forward to welcoming you again at the hotel. Thank you. Kind Regards, Dipesh Subedi

O melhor hotel em que fiquei!!!

Nota Tripadvisor 5.0/5

Everardo M Viagem a sós - Avaliação com certificação TripAdvisor

Hotel excelente! O quarto super amplo, a cama super confortável, o banheiro excelente e grande,as toalhas super felpudas e o café da manhã excelente com muita opções, faz muito tempo que não fico em um hotel tão bom! Impecável!

Dear Guest, Obrigado por seu comentário muito posistive no TripAdvisor. Tendo passado por seus comentários , nós estamos contentes que você tenha desfrutado sua estadia conosco e que pudéssemos torná-lo memorável. Agradecemos mais uma vez por seu comentário e estamos ansiosos para servi-lo novamente no futuro. Atenciosamente, Adriaan Du Plessis Diretor Geral

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 523 comentários 7.8/10 Localização
  • 1.394 comentários 4.4/10 Quarto
  • 782 comentários 6.8/10 Serviço
  • 42 comentários 6.7/10 Internet
  • 736 comentários 4.8/10 Conforto
  • 674 comentários 3.1/10 Limpeza
  • 374 comentários 7.1/10 Pequeno-almoço
  • 352 comentários 2.7/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.