Mercure Pontianak City Center 4 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 951 comentários

Mercure Pontianak City Center - Image 1
Mercure Pontianak City Center - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

As nossas opções de alojamento

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Localização do hotel

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonésia

GPS:-0.055007, 109.348544

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.8/5  951 comentários

Classificação do TripAdvisor  4.5/5  1.557 comentários

Cozy room but pretty disappointed

Nota Tripadvisor 3.0/5

LizzSl Avaliação com certificação TripAdvisor

Cozy room & bathroom; however, now on my 2nd night, stink pee smell inside bathroom. Very disappointed cause staff only pour room refresher into sewage pipe. I think twice now to reenrolled as Accor Plus member

Dear Madam Elizabeth, Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Great stay in the heart of Pontianak.

Nota Tripadvisor 5.0/5

Lina S Avaliação com certificação TripAdvisor

Very warm welcome when we first arrive. The staff are very helpful. The room is cozy and comfortable with king bed which can occupy 2 adult and my 7 years old kid. The room is clean. Breakfast every morning is also good. They change some of the menus everyday.

Dear , Mrs. LIna We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Not a bad choice....

Nota Tripadvisor 3.0/5

nggt Avaliação com certificação TripAdvisor

Modern hotel with all the facilities. However, our room water tap head at the sink is faulty. Only hot water, no cold water. Breakfast was good with variety of choice but egg station always seem to open late than the restaurant. Location is at the road side which is near to Ayani mall.

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

good meal good view

Nota Tripadvisor 5.0/5

strangervisit Romântica - Avaliação com certificação TripAdvisor

a hotel with a good view and warmth service, all must be well prepared .. such a pleasure to stay here, thankyou for all the amazing and unforgetable services ( front liner and all waiter & waitress )

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

Nice stay

Nota Tripadvisor 4.0/5

Samuelpas Negócios - Avaliação com certificação TripAdvisor

My room was comfort and clean. The service was also OK. The breakfast was good enough with local and international food. The location was in the city central and close to mall and restaurants. I have a nice stay here.

Kepada Bapak Samuelyang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan Bapak di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan Bapak berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 131 comentários 8.7/10 Localização
  • 609 comentários 8.6/10 Quarto
  • 1.073 comentários 9.2/10 Serviço
  • 18 comentários 7.9/10 Internet
  • 587 comentários 9.1/10 Comida
  • 359 comentários 8.9/10 Limpeza
  • 275 comentários 9/10 Pequeno-almoço
  • 258 comentários 9.1/10 Comodidades

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