Sofitel Harbin 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 25 comentários

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Descrição

Extras do hotel

  • Situado na área do governo provincial, perto de Wanda Plaza e Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia e Tiger Park.

  • Cozinha internacional, chinesa (do nordeste) e japonesa.

  • Desfrute de uma noite de sonho com Sofitel MyBed.

  • Durma confortável com Sofitel MyBed.

As nossas opções de alojamento

Localização do hotel

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

GPS:45.740552, 126.678908

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  25 comentários

Classificação do TripAdvisor  5.0/5  1.885 comentários

Nice.

Nota Tripadvisor 5.0/5

A8241NHkimh Viagem com amigos - Avaliação com certificação TripAdvisor

Thanks to Wang Ying, director of the housekeeping department, for her warm service and timely cleaning of the room.The room is very comfortable to live in and feels like home. Very happy trip to Harbin.

Bonjour guest, We very much appreciate your comments regarding your stay at the Sofitel Harbin. I am Lisa guest experience manager,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Welcome in Harbin in Winter

Nota Tripadvisor 5.0/5

R1218AFpetera Família - Avaliação com certificação TripAdvisor

We spent Xmas in Sofitel Harbin and had a fabulous break. Everything was great, from the hotel limo pick-up at the airport, to the welcome on arrival, our terrific room, the hospitality in the Club Lounge, the breakfast and the joyful Xmas Dinner, complete with Santa wearing a protective mask. Everyone knows that Harbin in the winter is really cold, but the warmth of the welcoming staff could not have been better. To name staff is difficult because I can't remember all of the names, but among them special thanks to Lydia who generally looked after us, Sybil in the Club Lounge, Guilio at breakfast and the driver who drove the airport limo as well as the bus to the Ice Festival. There's a terrific park opposite the hotel that was covered in fresh snow throughout our stay and which has an excellent walking track as well as lots of family activity playing in the snow. The Ice Festival was sensational, and a fast train day trip to the snow resort of Yabuli was also memorable. Top marks to the hotel, the staff and to the sights of Harbin. Our 2020 Xmas was one to remember.

Dear guest, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Perhaps a 4 Star

Nota Tripadvisor 3.0/5

Kelvin G Família - Avaliação com certificação TripAdvisor

Had recently been to the Xian Sofitel so had expected something similar but sadly not. Overall suited what we need and first impression was great with Santa greeting us at the entrance. Rooms were nice although we'd booked 2 rooms as we were a family of 5 but one room stunk of smoke so we had to move. Thankfully they acted reasonably quickly. Breakfast was solid without being delightful pretty standard fare dominated by Chinese cuisine. Might go back if I was in Harbin next time.

Bonjour guest, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Dr

Nota Tripadvisor 3.0/5

C8735IBlucaf Família - Avaliação com certificação TripAdvisor

I have found a bit strange that the VIP lounge closes at 8 pm at night. The offered drink at the lobby bar is only coffee or soft drink. After long negotiation, we managed to have two glasses of wine. When I asked for some ice (warm wine) the attendant told rat the bar was closing at 9 pm. It was 9.09 ... I think such a level of hotel, with many international customers coming for the ice festival, should consider to have a more user-friendly service ... By the way... we have a platinum membership ... PS. The arrival at the airport was also difficult. Taxi drivers did not want to take us to the hotel. We had to negotiate with people not really willing to talk to us ...

Bonjour, Thank you so much for your suggestion, and we apology for your inconbenience. The hotel management take a action immediately, now our Glam Bar opening time change to 9:00-23:00, I hope that we have a chance to meeting you agian. Best Regard Lisa Guest Experience Manager

Harbin é Sofitel

Nota Tripadvisor 4.0/5

392ricardop Negócios - Avaliação com certificação TripAdvisor

Hotel com pessoal simpático e disponível. Muitos deles falam inglês. Quartos confortáveis e cuidados. O detalhe de abrirem a cama e colocarem o lenço para pousar os pés antes de entrar na cama é TOP. Pequeno almoço espetacular na diversidade. Japonês, chinês, europeu, intercontinental, fica a faltar o detalhe. O hotel tem apostado em profissionais europeus para incrementar a qualidade.

Dear Ricardo P, Greetings from Sofitel Wanda Harbin! We are pleased to hear your feedback and we've shared it with our team which encourages them a lot. Hope we can meet you soon again in Harbin and wish everything goes well to you! Best Regards, Guest Experience Manager Sofitel Wanda Harbin

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 724 comentários 9.6/10 Localização
  • 1.006 comentários 8.5/10 Quarto
  • 1.733 comentários 9.6/10 Serviço
  • 6 comentários 3.8/10 Internet
  • 431 comentários 9.3/10 Limpeza
  • 350 comentários 8.8/10 Pequeno-almoço
  • 15 comentários 10/10 Bar

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