Mercure Centro Port Macquarie 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.945 comentários

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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • Restaurant Synergy known for its seasonal menus taking full advantage of fresh local produce

  • Flexible ground floor function spaces with terrace, breakout areas and natural lighting

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Localização do hotel

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Austrália

GPS:-31.431179, 152.909576

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT SYNERGY

Novo e moderno restaurante e bar com licença para servir bebida alcoólica. Aberto até tarde.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.5/5  1.945 comentários

Classificação do TripAdvisor  4.0/5  1.162 comentários

Decent hotel for a one-night stopover, but not for much longer than that

Nota Tripadvisor 3.0/5

fluff_astrid Avaliação com certificação TripAdvisor

This hotel is possibly one of the nicer ones in the Port Macquarie area, but that's saying something as it's equivalent to a standard Courtyard Marriot-style hotel. That was fine for me as I was simply staying overnight on a road trip, but I'm not sure it would be worth staying in as a destination hotel for more than 2-3 nights. Pros: - Room was fairly clean (though dated with decent wear and tear) - Had access to a small balcony - Good selection of in-room tea making/coffee making options - Good aircon systems - Good bathroom toiletries - Hotel dog! Cons: - Balcony looked out over the parking garage next door and the ventilation stack from the underground parking garage was right outside -- means I couldn't open the door lest the vehicle exhaust fumes exiting the ventilation stack enter my unit. - The ventilation stack was also right over the pool - The pool is nice, but it's not truly heated (even though it claims to be). My apartment has a pool of this type and it has tiles that are meant to heat up in the sun. But this means it needs consistent, direct sunlight to stay warm, and this pool is almost constantly in the shade because it's surrounded by the walls of the parking garage structure. So it was quite cold. - Hard to get pool towels from reception (kept trying and reception was always busy). They should just make towels accessible at the pool itself. - No onsite gym.

Business

Nota Tripadvisor 3.0/5

Andrew M Avaliação com certificação TripAdvisor

Ordinary at best. Shower recess had mould in the grout. Diner - Salmon special, with no vegeis, etc, had to buy an additional side dish, a great way to increase revenue for the restaurant. Breakfast, the staff again only interested in making money and not aware of complimentary breakfast listing on room sheet.

If this is how you treat gold level Accor Plus ...

Nota Tripadvisor 3.0/5

julnol Avaliação com certificação TripAdvisor

We were booked in for two nights but were so disappointed with our room we left after one night, even though the accommodation was non refundable. As there were no Accessible rooms available we had asked for a room with a walk-in shower and took our own toilet & shower chair. My husband is mobility impaired. We are Gold Level Accor Plus members. I can only say, that if the room we were given is how they look after their members, too bad for the general public. Be warned : do not accept a room on the ground floor. We were 103. We arrived to find our room as hot as an oven as the afternoon sun poured in. Instead of a lovely balcony we had a hot dusty patio with a brick wall. We have stayed there for the past 5 years on higher floors with a lovely balcony and the option to leave the doors open at night rather than have the air con on. The pool deck looked down into our room. Proximity to the pool was no bonus to us ... it is totally inaccessible to the disabled. Our room had blackout blinds only, no sheer curtains. Outside our brick wall was a bar (?) area - not used at the time we were there - but the shadecloth was lit at night by flashing fairy lights, perfect migraine inducing. The bathroom was tiny - you couldn't open the shower door fully without turning down the showerhead! This made it very difficult (and dangerous) for my husband to maneuver on crutches. And something new we encountered for the first time for Accor Plus members to note : the Accor dining discount is only available in the restaurant for in-house guests

Sofrido

Nota Tripadvisor 2.0/5

Rafaela T Família - Avaliação com certificação TripAdvisor

Hotel caro, sem nenhuma estrutura, ficamos em 1 quarto com 2 camas duplas e a das minhas filhas era muito ruim , um sofá cama muito mole. A única coisa boa foi o café da manhã (a parte). Não recomendo!

Dear Rafela Thank you for taking the time to tell us about your experience at the Mercure Centro Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure Centro Hotel Port Macquarie

Bom hotel

Nota Tripadvisor 4.0/5

VictorRRamos Viagem com amigos - Avaliação com certificação TripAdvisor

Hotel limpo, agradável e com bons quartos. Cafe da manha razoavel. Bem localizado, relativamente perto da orla e de supermercados e bares. Possui uma boa piscina, atendimento eficiente e pessoal prestativo. Possui estacionamento. O problema é não ter WIFI nos quartos

Dear Victor We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Centro Port Macquarie

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 585 comentários 9.5/10 Localização
  • 1.004 comentários 7.1/10 Quarto
  • 1.044 comentários 9.1/10 Serviço
  • 10 comentários 9.3/10 Internet
  • 452 comentários 6.5/10 Limpeza
  • 412 comentários 6.9/10 Comida
  • 399 comentários 5.7/10 Conforto
  • 221 comentários 5.8/10 Pequeno-almoço

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