Mercure Manchester Norton Grange Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 520 comentários

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4
Manchester Road, Castleton, OL11 2XZ ROCHDALE, Reino Unido

Descrição

Extras do hotel

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

As nossas opções de alojamento

Localização do hotel

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
Reino Unido

GPS:53.581386, -2.175206

Telefone
Fax +44 1706 516781

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  520 comentários

Classificação do TripAdvisor  4.0/5  2.145 comentários

Certificado de excelência 2024

Really lovely stay.

Nota Tripadvisor 5.0/5

Sam G Avaliação com certificação TripAdvisor

The service was brilliant throughout our stay. We asked if we stay a spare night as we had a change of plans. They we very accommodating. Parag helped us out massively.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with Parag & rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. on a personal note Parag will be delighted to learn your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Worst Mercure Hotel

Nota Tripadvisor 1.0/5

georgemU2881HB Negócios - Avaliação com certificação TripAdvisor

Ramma the manager is a nightmare not caring about his guest’s safety wellbeing or the consequences of drug use at the hotel

Dear George, Thank you for taking the time to tell us about your experience at the Mercure Manchester Norton Grange Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rama Arimilly General Manager

Carols great

Nota Tripadvisor 5.0/5

Clare C Avaliação com certificação TripAdvisor

Lovely food and beautiful room and grounds to the hotel. I would return with my family. I would recommend to others as a relaxing place to come and enjoy a weekend. Next time I will bring a swimming costume to enjoy the facilities in the spa area.

Dear Clare, We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with Carol & our team. I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

The best staff

Nota Tripadvisor 5.0/5

John J Avaliação com certificação TripAdvisor

I have been at this hotel a couple of times due to my job and their such good facilities (swimming pool, jacuzzi, saunas, and comfortable rooms and beds). All the staff are always very friendly, however I have to mention my experience with Andriea. I have never seen such a professional, hard worker, attentive and kind person... she served my meals in the restaurant always with a friendly smile, and she also checked me in at the spa reception with exactly the same manners and smile. This made my day. I guess she probably works in both sections of this hotel, and she deserves all the best. Her customer service is outstanding. Thank you for all your recommendations and to remember my food order (exactly how I like ...incredible!) I highly recommend this hotel. The views before the sunset are a must.

Dear John, How lovely of you to take the time to write such a fantastic review of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & Andreia, will be trilled to learn your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Schönes Hotel, gutes Essen, Gym hervorragend

Nota Tripadvisor 4.0/5

Michael G Avaliação com certificação TripAdvisor

Das Hotel ist kein 08/15 Kettenhotel. Historisches Gebäude mit Flair. Es liegt "etwas" außerhalb, daher benötigt man ein Auto, wenn man nicht im Hotel essen möchte. Essen hervorragend und zu empfehlen. Gym sehr gut ausgestattet. Immer gerne wieder

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 162 comentários 9.1/10 Localização
  • 602 comentários 6.9/10 Quarto
  • 631 comentários 8.1/10 Serviço
  • 13 comentários 5.1/10 Internet
  • 324 comentários 8.4/10 Centro de Bem-Estar/Spa
  • 230 comentários 6.7/10 Limpeza
  • 212 comentários 7.6/10 Pequeno-almoço
  • 151 comentários 5.4/10 Atmosfera

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