ibis Rotherham East - (M18 - M1) 2 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 134 comentários

ibis Rotherham East - (M18 - M1) - Image 1
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Descrição

Extras do hotel

  • Estacionamento gratuito para todos os hóspedes do hotel

  • Animais de estimação são bem-vindos ao hotel, com comodidades no local

  • 4 salas de reuniões totalmente equipadas com capacidade para 30 pessoas

  • O restaurante Fogg's serve uma seleção da cozinha internacional

  • Electric Car charging points

As nossas opções de alojamento

Localização do hotel

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
Reino Unido

GPS:53.4226, -1.25433

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FOGGS

Está com fome? Não é necessário sair do hotel: inspirado no espírito de aventura global, o menu do Foggs oferece os preferidos de todos, desde pizzas saborosas e saladas a sopas aromáticas e comida reconfortante.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  134 comentários

Classificação do TripAdvisor  4.0/5  749 comentários

Not great

Nota Tripadvisor 1.0/5

Al B Avaliação com certificação TripAdvisor

Stayed a night here a few weeks ago on my trip down to Cornwall. All was going well untill I was woken up around 1AM by fellow guests. Strong smell of weed in the hotel and reception staff didn't seem very bothered after mentioning. Get the impression this hotel is putting up homeless. Would not stay here again.

Exceptional customer service and hospitality shame about the rest...

Nota Tripadvisor 3.0/5

watson-marsh-uk Avaliação com certificação TripAdvisor

I have no doubt, that like myself, you will receive the finest, most wonderful, exceedingly friendly, the utmost professional, exceptional efficient customer service and hospitality from the team at the Ibis Rotherham East, the whole team are just brilliant but special mention has to be made to Deborah, Teha and Caroline who went that extra mile to make my stay the best that it could be. The welcome might be superb however that cannot be said for the rest of the hotel which is very tired in terms of décor and ambience which are dated and worn out. The main communal area incorporating the reception desk together with the bar and restaurant is a space void of any design and not a welcoming space. However, the biggest disappointment with this hotel was the rooms, these spaces are dated, tired and worn out which have obviously not received any investment for decades and that is definitely evident now, an example of this is the televisions which are a disgrace, the decoration state of the room appalling especially in the bathrooms, unfortunately, they are not a comfortable and nice place to reside, unlike other Ibis Hotels that I have stayed in. Another major issue was noise from external and internal sources; the hotel is located on one side by the M18 motorway and on the other by a 2/7 drive-thru McDonald's which are noisy throughout the day and night, the hotel could do more to stop this noise aggravating guests. The owners could also do more to control the internal noise issues by fixing soft door closures on the room and corridor doors which bang shut constantly, and reverberate throughout the hotel waking guests from sleep; the room walls are also very thin with guests able to hear their neighbouring room occupants every action including snoring and televisions. The hotel is well located for those with a car, the bus stop on the road adjacent to the hotel has regular bus connections to Doncaster, Rotherham, Meadowhall and Sheffield.

Thank you for taking the time to share your detailed feedback with us. It's heartwarming to hear such high praise for the exceptional customer service and hospitality provided by our team, especially Deborah, Teha, and Caroline. We're truly proud of our staff's dedication to making each guest's stay memorable through their friendly and professional service. Regarding your comments on the hotel's decor and ambiance, I'm sorry to hear that our recent updates did not meet your expectations. We have indeed invested in new furniture for our bar and restaurant area, aiming to create a contemporary and comfortable environment for our guests. While we understand that design preferences can vary greatly, we hoped our choices would be well-received. Please rest assured that we value all feedback as it helps us to reassess and make further improvements. We acknowledge your concerns about the noise levels and the condition of the rooms. We're constantly working on ways to enhance our guests' comfort, including addressing noise pollution from both external and internal sources. Your suggestions for soft door closures and additional soundproofing measures are invaluable, and we will consider these as we continue to improve our facilities. Please know that we are committed to updating our hotel to ensure a comfortable, welcoming environment for all our guests. Your feedback is crucial in guiding these efforts, and we hope to have the opportunity to demonstrate our improvements should you choose to stay with us again. Thank you again for your constructive feedback. We hope to welcome you back in the future, providing a stay that fully meets your expectations. Kind regards, Karina - General Manager

Good budget hotel, appalling car parking control.

Nota Tripadvisor 4.0/5

Camper48250197751 Avaliação com certificação TripAdvisor

The hotel is a good budget hotel, staff are very helpful. Accommodation is comfortable & clean. You must ensure that you enter your car details in their system & probably take pictures of the registration. The hotel stay itself was good but after booking out we have been harassed & threatened with prosecution over illegal parking by Civil Enforcement Ltd. We booked in on a thursday, entered car details & length of stay (4 days) to book out on Sunday as advised by the helpful receptionist. So how incompetent is their automatic parking recognition system & staff when they issue a parking control notice /fine for a period of a few hours on the Friday. Perhaps they would be better using AI.

Dated, but refurb In progress, helpful staff

Nota Tripadvisor 4.0/5

Philip H Avaliação com certificação TripAdvisor

Good points: The staff are great, so friendly & helpful, comfortable beds, breakfast buffet reasonably priced & fresh Bad points: Some rooms on floors 1 & 2 are dated, especially the bathrooms, the silicone around the shower tray is dirty & needs replaced Hair dryers are missing The hallways stink especially floor 1 The hotels description is a little misleading, it states the rooms are newly refurbished, in reality it’s only the 3 rd floor & work in progress. In summary the hotel is nice & it’s good for a short stay, & is reasonably priced if you book in advance, the rooms have small tv with freeview channels,tea & coffee making facilities,!the beds are clean & comfortable, the staff bend over backwards to help & always have a smile on their face, even though they are run off their feet, doing more than one job, I would stay there again in the future & hopefully the refurb will have been completed

Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that our staff's friendliness and helpfulness stood out during your visit, and that you found the beds comfortable and our breakfast buffet both fresh and reasonably priced. Our team prides itself on providing excellent service, and it's encouraging to hear that their efforts made a positive impact on your stay. We appreciate your honesty regarding the areas that need improvement. We take note of your comments about some rooms being dated, especially the bathrooms, and the need for cleaner silicone around the shower trays. The absence of hair dryers and the odor in the hallways have also been duly noted. Rest assured, we are actively working on these issues as part of our commitment to enhancing our guest experience. Your comfort and satisfaction are paramount to us, and feedback like yours is crucial in guiding our ongoing improvements. We understand that there may have been some confusion regarding the refurbishment of our rooms. We are eager to ensure that all our guests have a comfortable and pleasant stay, and are working diligently to refresh our accommodations. We apologize for any inconvenience this may have caused and appreciate your understanding. Despite these issues, it's heartening to know that you enjoyed your stay overall and found our hotel to be a good choice for a short stay, offering value when booked in advance. We're thrilled that you would consider staying with us again in the future, and we look forward to welcoming you back, hopefully to a refreshed and even more comfortable environment. Thank you once again for choosing us for your stay and for your constructive feedback. We're excited for the opportunity to host you again soon. Kind regards, Karina - General Manager

Preço

Nota Tripadvisor 4.0/5

Fábio L Viagem com amigos - Avaliação com certificação TripAdvisor

Acredito que este Ibis rotherham east é possivelmente o preço mais barato de todos os Ibis que estivemos, no resto ele tem o que os outros tem, bom atendimento, quarto pequeno, tudo no padrão da rede. Melhor custo beneficio é impossivel

Obrigado por seu comentário. Tenho o prazer que você teve uma boa estadia. Atenciosamente, Kay Buttery

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 42 comentários 9.4/10 Localização
  • 125 comentários 5.8/10 Quarto
  • 140 comentários 9.2/10 Serviço
  • 63 comentários 4.3/10 Limpeza
  • 40 comentários 6.8/10 Pequeno-almoço
  • 14 comentários 4.4/10 Comida

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