Novotel Canberra 4,5 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 3.282 comentários

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Novotel Canberra - Image 1
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Novotel Canberra - Image 4
65 Northbourne Avenue, 2601 CANBERRA, Austrália

Descrição

Extras do hotel

  • A 1 km do lago, a 3 km do Parlamento

  • Imensos restaurantes e bares nas proximidades

  • WiFi, amplo espaço de trabalho, TV por cabo de ecrã plano

  • Bebidas e snacks durante todo o dia no elegante bar

  • Centro de fitness, spa, sauna, espaços para eventos

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

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Localização do hotel

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Austrália

GPS:-35.27799, 149.128986

Telefone
Fax +61 2 6245 5100

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FIRST EDITION

Refeições durante todo o dia disponíveis, das 10:30 até tarde, no Ambrae Bar and Pantry. Serviço de quartos no Novotel Canberra disponível 24 horas por dia com opções saudáveis disponíveis.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  3.282 comentários

Classificação do TripAdvisor  3.5/5  4.004 comentários

Very poor service

Nota Tripadvisor 1.0/5

PerthPhil Família - Avaliação com certificação TripAdvisor

Terrible service. Can’t get hold of reception or room service on phone. Made room up for 3, advised only 2 staying and repeatedly promised to reconfigure rather than folding bed taking up space. They promise to do so but nothing happens. Charge and then can’t refund and staff don’t seem to care

Dear PerthPhil, Thank you for choosing to stay with us at Novotel Canberra. We are very disappointed to hear that your recent experience at our property did not meet your expectations. At Novotel Canberra we pride ourselves on our customer service and are sorry to hear that we let you down. Your detailed feedback has been passed onto all relevant departments and will be investigate and addressed. We sincerely apologise for the inconvenience this caused you during your stay. We hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Reliable hotel chain with above average facilities

Nota Tripadvisor 4.0/5

janet f Avaliação com certificação TripAdvisor

One bed apartment had comfy king bed , two TVs and good sized bathroom with decent shampoo. Step into bath was high but it had railings . Kitchen area is near front door and is a small dark space with basic kitchen - microwave , two bar fridges , toaster ( broken replaced with another broken one) - no sharp knives or salad bowls or comfy couch ( that was in bedroom) . Excellent large pool, spa, sauna and outside deck but lots of families using it most of the time . Breakfast was buffet and included hot and cold food and was good . Parking expensive but we parked for free in the street as it is free on weekends and holidays . Easter weekend they had a 15% surcharge on food so either get included when you book or pay $40 . Location was fabulous near tram, coach and 5 min walk to main shopping mall and restaurants . Can recommend the Ride Shop on Lonsdale for bike hire - easy town to bike around with lots of separated bike lanes and a mostly flat city . Staff stored my bike for me . Helpful staff especially the level 2 cleaning team . Level 2 is also the pool/gym floor so can get noisy try to stay away from the pool corridor and ask for a west facing room as ours got hot in the arvo .

Dear N9288HRjanetf, Thank you for choosing to stay with us at Novotel Canberra and thank you for taking the time to provide us with such a detailed review of your recent experience at our property. It is fantastic to hear that enjoyed our facilities including your spacious room, our restaurant and our pool leisure area. It is also wonderful to hear that our central location suited your needs and that our team were very helpful. We are very sorry to hear that two of the toasters provided did not work, this has been passed onto our Executive Housekeeper to investigate and address immediately. We sincerely apologise for the inconvenience this caused. We hope to warmly welcome you back to Novotel Canberra on your next visit to the nation's capital! Sincerely, Jessica James General Manager

Un bon choix

Nota Tripadvisor 4.0/5

Racam Avaliação com certificação TripAdvisor

Situation parfaite en plein centre avec une multitude de restaurants et boutiques dans les environs immédiats. L hôtel lui même est fort correct avec une belle piscine.Le restaurant n a qu une carte squelettique mais offre une belle remise aux titulaires de la carte Accor Plus.

Cher Racam, Merci d'avoir choisi de séjourner avec nous au Novotel Canberra. Nous sommes ravis d'apprendre que votre récente expérience a été très positive et que notre emplacement répond à vos besoins. C'est également merveilleux d'apprendre que vous avez adoré notre piscine et apprécié l'utilisation de votre carte Accor Plus. Je peux confirmer que notre nouveau menu complet sera relancé la semaine prochaine et je m'excuse si vous avez trouvé notre menu réduit limité./ Nous espérons vous accueillir chaleureusement lors de votre prochaine visite à Canberra. Sincèrement, Jessica James Directeur général

Recepção fraca

Nota clientes Avis 3.0/5

Andre L. G. Famílias - Comentários confirmados de ALL

As recepcionistas não estavam a altura do hotel Accor. Muito inseguras, nível de informações zero. Café da manhã sofrível e novamente com a equipe fraca. Conforto razoável dos quartos. Hotel bem localizado

Exmo Senhor(a) G., Dear Guest, Greetings from Novotel Canberra!! Thank you for your time given to express your wonderful feedback. We are delighted to know that your experience at the hotel was excellent and the hotel suited your needs perfectly. I have shared your feedback with the team and our associates, which truly drives us to give our very best. At Novotel Canberra, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Accor Hotels and are committed to provide you the highest level of services. If you have any further queries or comments, please feel free to contact us directly. Looking forward to welcome you back at Novotel Canberra. Warm Regards, Guest Relation Team Novotel Canberra

Aconchegante

Nota Tripadvisor 4.0/5

MoroJ Negócios - Avaliação com certificação TripAdvisor

Hotel bem aconchegante! Muito limpo e com acomodações muito confortáveis. Café da manhã bem servido e com muita variedade. Pessoal muito atencioso e com muita cortesia no atendimento. A localização do hotel é muito interessante com uma vizinhança muito bonita.

Dear MoroJ, Thank you for your review of Novotel Canberra. We are delighted you enjoyed your stay and hope you enjoyed your time visiting Australia. Kind regards Ben Murphy General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.738 comentários 7.4/10 Localização
  • 2.385 comentários 5.1/10 Quarto
  • 1.792 comentários 7.4/10 Serviço
  • 26 comentários 5.5/10 Internet
  • 942 comentários 4.8/10 Conforto
  • 926 comentários 4.5/10 Limpeza
  • 622 comentários 3.7/10 Comodidades
  • 612 comentários 2.4/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.