Novotel Sydney Olympic Park 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 2.083 comentários

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Descrição

Extras do hotel

  • WiFi, área de trabalho, TV por cabo de ecrã plano

  • Refeições descontraídas no restaurante East Meets West

  • Desporto em grande ecrã, música ao vivo no The Brewery

  • 12 espaços para eventos com vistas para a Olympic Boulevard

  • A 2 minutos da estação, a 45 minutos de carro do centro empresarial

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Localização do hotel

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Austrália

GPS:-33.848556, 151.067505

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  2.083 comentários

Classificação do TripAdvisor  4.0/5  1.525 comentários

Saved us.

Nota Tripadvisor 5.0/5

KerrylP21_12 Viagem com amigos - Avaliação com certificação TripAdvisor

We had to find urgent accommodation when we were left stranded by our Booking.com reservation. Novotel were very helpful and efficient and staff were friendly. The restaurant was kept open while we had our rather late meal. Thanks for saving us. Note the curtains were a bit crime scene.

great service staff where so friendly. We loved our stay.

Nota Tripadvisor 5.0/5

paul d Avaliação com certificação TripAdvisor

Arrived and was greeted by Amir. He helped with our luggage and parking. The stay was great. Checked out with Amirs help again. This was a great stay. It certainly was a pleasure to stay at Novotel and we will be planning our next stay with Novotel because of the great service that we received. It make a much better stay when you are greeted and farewelled by pleasant staff.Thanks Novotel and Amir.

Dear Paul D, Thank you for choosing Novotel Sydney Olympic Park and for sharing your wonderful experience with us on TripAdvisor. We are delighted to hear that you enjoyed your stay and that our staff, especially Amir, provided excellent service throughout your visit. Your kind words about our friendly and helpful team members truly mean a lot to us. We're thrilled to know that you had a great experience from check-in to check-out and that you felt welcomed and valued throughout your stay. Providing exceptional service is our top priority, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to Novotel Sydney Olympic Park for your next stay. If there's anything specific you would like us to arrange for your future visit, please do not hesitate to let us know. Warm regards, Beau Frith Front Office Manager

The staff make this place what it is

Nota Tripadvisor 3.0/5

alwaystravelling1973 Avaliação com certificação TripAdvisor

We booked last minute over the phone on route to the hotel. We had a sporting event early Saturday morning. There was only one person on at checkin and a decent wait, but the service once you got to the front of the line was worth waiting for. The young man was friendly and accomodating. The staff at check out were also great, allowing an extension of an hour so that we could get changed and finish our stay in a relaxed manner. The room was clean and easy to use. There wasn't any body wash in the shower, I called down but couldn't wait the 20 minutes it took to arrive, That's really the only thing I could fault. We will definitely come back.

Thank you for taking the time to share your experience with us. We are delighted to hear that the staff made your stay memorable and that their friendliness and accommodation stood out. We appreciate your understanding regarding the check-in process and are pleased to know that once at the front of the line, the service was worth the wait. It's wonderful to hear that the staff at check-out were also accommodating, allowing you an extension to ensure a relaxed departure. We apologise for the inconvenience with the missing body wash and the delay in its delivery. Your feedback is valuable, and we will address this with our team to ensure a prompter response in the future. We are thrilled to hear that you found the room clean and easy to use, and we look forward to welcoming you back on your next visit. If there's anything specific you would like us to address or if you have further details to share, please feel free to contact us directly. Warm regards, Beau Frith Front Office Manager

A few technical issues, but fabulous staff

Nota Tripadvisor 4.0/5

HotelguruKatrina Família - Avaliação com certificação TripAdvisor

Overall the staff are what make this hotel worthwhile, and I am very grateful to them for our stay. I would recommend the hotel on the efforts of the staff alone. I'd booked 3 rooms for my family over 2 nights, allowing us to go to a concert and have a weekend away. There were some small challenges that became apparent early. My room had no hand soap, and even though I called reception and left a note for housekeeping, they never did fill the dispenser up over the 2 nights. My mothers room had an issue with the television on the first night that couldn't be resolved, and on the second day the television in my sisters room stopped working. We also had one lift out, which caused a bit of havoc during check-out as we couldn't easily get down to reception. The staff, however were excellent. When we spoke to the repairmen on the second evening we were crushed that we couldn't do our movie night in matching pyjamas we had planned. It was my neices first big girls weekend and we had bought matching pyjamas that day especially for the movie night. The evening duty manager whipped into action, calling me on my mobile and offering a room upgrade for my sister and her daughter. We got to have a movie night together in the upgraded room, which was wonderful. The next morning on check-out the lift issue became prominent, and we waited for more than 20 minutes while packed lift after packed lift came past. We asked a wonderful housekeeper if they might have a staff lift we could use (the lady waiting with us was getting distressed she would miss something important) and she agreed to escort us down through the utility lift. We were so grateful for the lovely housekeeper being willing to assist. Generally the staff were fabulous on little things as well, like giving directions to an alternative carport when the building carport was full, in the first instance putting us on the same level and generally being helpful. So overall - fabulous location, wonderful staff but some clear challenges with the condition of the infrastructure.

best hotel in Olympic Park area

Nota Tripadvisor 4.0/5

sfergo Avaliação com certificação TripAdvisor

From check in I felt valued. There was a long line due to the Coors concert (seriously why don't hotels just hire extra staff during special events?) but was allowed priority check in despite just being a classic member and upgraded to the suite. Which I'm glad I was because there was interconnecting rooms which meant I could hear the other guests but not with the door closed. Comfy beds, better smart TV's then other hotels I've stayed in (I can actually stream to them) and I didn't get woken up by trains so I had a good sleep. The only complaints I have is $39 for breakfast is a rip off and not allowing us to purchase individual items meant I had to spend my money elsewhere and they doubled their prices for the Kiss concert but didn't for the Coors. So the special events rate was inconsistent. But I did enjoy my free coffee. However please consider allowing guests to purchase individual items other hotels I have stayed it offer cheaper breakfast. Like the Rydges was only $27. But despite these small issues I will stay again next time I go to a concert. If it's available (sadly it isn't available for Blink 182)

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 866 comentários 8.2/10 Localização
  • 1.461 comentários 5.7/10 Quarto
  • 1.235 comentários 8.5/10 Serviço
  • 12 comentários 8.1/10 Internet
  • 585 comentários 4.7/10 Limpeza
  • 334 comentários 4.1/10 Comodidades
  • 292 comentários 7.6/10 Pequeno-almoço
  • 286 comentários 4/10 Custo Benefício

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