Novotel Manchester West 3 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.215 comentários

Novotel Manchester West - Image 1
Novotel Manchester West - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • WIFI grátis no quarto e área pública

  • Estacionamento privado gratuito no local

  • Pequeno-almoço completo a partir de 12 de abril, menu noturno limitado até 17 de maio

  • Quartos familiares e comunicantes disponíveis

  • Áreas de jogos para crianças no interior e ao ar livre

As nossas opções de alojamento

Localização do hotel

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
Reino Unido

GPS:53.50145, -2.384557

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT

Estimule o seu palato no Novotel. Desfrute de pratos locais e internacionais simples, mas autênticos, num ambiente descontraído.Quer pretenda comer ou apenas pedir uma bebida, o restaurante tem aquele toque especial que apenas encontrará no Novotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.215 comentários

Classificação do TripAdvisor  4.0/5  1.103 comentários

Footie weekend

Nota Tripadvisor 5.0/5

Vivian A Avaliação com certificação TripAdvisor

Great place to stay for stop over to watch football.Locaction ten minutes by bus or Uber really easy journey.Rooms very spacious Gym downstairs lovely staff and really nice breakfast plenty of parking !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thank you so much. looking forward to you staying and watching the match again soon.

Highly recommend this hotel

Nota Tripadvisor 5.0/5

chloe_woodhams Avaliação com certificação TripAdvisor

We absolutely loved this hotel. The room was lovely, had everything we needed. Breakfast was 5*. The hotel had a lovely gym too, and a lift for those unable to use the stairs. Check in and check out was easy. We will definitely stay here again when we visit Manchester.

Hello Chloe_woodhams, Thank you for taking the time to review your stay at Novotel Manchester West. We are delighted that you found our hotel rooms and gym perfect for your stay. At Novotel Manchester West, we strive to ensure all of our guests have a pleasant experience from check-in through check-out and we are glad that it was a good experience for you. Thank you for you kind words about our 5 Star breakfast, here at Novotel, we strive to provide our guests with the best experience possible, and we are so pleased that this was your case. We look forward to welcoming you back soon! Best Regards Novotel Manchester West

Very good hotel with generous rooms

Nota Tripadvisor 4.0/5

615anitah Romântica - Avaliação com certificação TripAdvisor

Very good facilities for a 3* hotel, includinga gym. Lots of positives with some minor points that stop me giving this hotel a 5. The positives Decent sized carpark Easily accessible from the motorway and close to amenities Good sized room with a sofa. Comfortable bed. The blackout curtains do an excellent job. Complimentary toiletries and good sized towels. A couple of biscuits along with the usual tea and coffee. Plenty of storage space. The extra inner door reduces noise from the corridor. The drawbacks Whilst the separate toilet initially seems like a good idea, the lack of a sink in the compartment makes it poor for hygiene. You have to open 3 doors to get to a sink to wash your hands. The shower is over the bath. This isn't a problem in itself but the overall design means the shower heads are are too low. The rainfall head in particular was only any good for very short people or children. The lighting in the room was, like many hotels, not really good enough for putting on makeup or reading However, overall a very good hotel with good staff and the added bonus of being a short drive from a park and ride into the city, a pub and restaurant.

Dear Anita, Thank you so much for taking the time to share your experience at Novotel Manchester West. We appreciate your generous feedback and valuable insight. We are thrilled that you found our spacious rooms, complimentary toiletries, good sized towels, and blackout curtains to be of great quality. It is great to hear that you also enjoyed our carpark, accessibility from the motorway, storage space and separate inner door for noise reduction. We understand your feedback regarding the design of the toilet without a sink and the low positioned showerheads, and appreciate you bringing these points to our attention. We would like to assure you that we take all customer feedback seriously and use it as an opportunity to improve our guest experience. Once again, we thank you for your patronage and look forward to welcoming you back soon. Sincerely, Novotel Manchester West

Big chain, little care

Nota Tripadvisor 1.0/5

Sam591 Avaliação com certificação TripAdvisor

This is a big chain hotel located quite a distance from Manchester (between 30 and 60mins drive depending on traffic). Drinks and food significantly overpriced for what is effectively mid level pub grub. Some staff were reasonable, but many were rude and appeared to not want to be there. There was a situation where I asked if the bar was still open (this would have been my first drink as I'd only recently checked in) I was told by the barman 'yes'. I said directly to him 'OK is it alright if I go for a cigarette first?' he replied 'yes'. Then whilst I was having a cigarette, I saw him close the bar and leave. I went back in and the receptionist said 'the bar is closed'. This was nothing more than militant awkwardness ie he wasn't wrong to affirm my ability to smoke, and he wasn't wrong to close the bar, but anyone with an ounce of customer relations would have at least said 'you can go for a cigarette but I'm closing very soon, so it might be closed when you get back'. I wasn't, nor never would ask for the bar to kept open just for me, but this just felt a bit impersonal. I suppose that's what you get a big chain hotels, the staff don't really care about how they or the brand is perceived, they're just there to offer the minimum they can get away with. There is no real passion, nor even interest in how the brand is perceived. There is nothing to do in and around the area, no shops, bars etc, there is a pub at the end of the lane, that was only loud because it had a group of miscreants in it. The hotel bar had mainly groups of Business men, and sole travellers like myself. The staff weren't really for talking so all in all I was bored. Rooms weren't fitted adequate aircon so I'd hate to stay there in summer. TV was basic. Only saw a tiny gym as far as facilities go. So probably one of the worst hotels I've stayed in, and I've stayed in many. A change to the advertised location, and major overhaul on staff culture are required to make this hotel come anywhere near what it purports to be.

Dear Sam591, We are very sorry to hear that you had a negative experience at our hotel. We strive to provide our guests with a positive and memorable experience, and it is clear that we fell short in this case. We have reviewing your feedback and will be speaking to the staff involved in your stay to ensure that they are aware of the importance of providing excellent customer service. We would also like to apologize for the inconvenience you experienced with the bar closing. We understand that this was not a satisfactory experience and are currently reviewing it, If you would be able to clarify for us in regards to the bar service, as per your review you said you just checked in and the bar was closed, but according to our system you check in mid day and the bar is open all day long. We appreciate you taking the time to share your feedback with us. We value your opinion and will use it to improve our services in the future. Sincerely,

Bem localizado e Boa estadia.

Nota clientes Avis 4.5/5

Denis M. Famílias - Comentários confirmados de ALL

Local muito agradável e atendimento excelente.

Prezado Daniel M., Obrigado por dedicar seu tempo e nos dar uma ótima avaliação de sua recente estadia no Novotel Manchester West. Esperamos fazer o nosso melhor e continuar a prestar um bom serviço a todos os nossos hóspedes. Mais uma vez obrigado e até breve. Atenciosamente Novotel Manchester West

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 495 comentários 9.3/10 Localização
  • 1.129 comentários 7.4/10 Quarto
  • 1.059 comentários 9.1/10 Serviço
  • 27 comentários 6.2/10 Internet
  • 563 comentários 8.6/10 Pequeno-almoço
  • 477 comentários 7.6/10 Limpeza
  • 43 comentários 8.5/10 Centro de Bem-Estar/Spa

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