Hotel Mercure Castres L'Occitan 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.7/5 761 comentários

Hotel Mercure Castres L'Occitan - Image 1
Hotel Mercure Castres L'Occitan - Image 2
Hotel Mercure Castres L'Occitan - Image 3
Hotel Mercure Castres L'Occitan - Image 4

Descrição

Extras do hotel

Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.

Nossas acomodações

Localização do hotel

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

GPS:43.599602, 2.257524

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

L OCCITAN

L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.7/5  761 comentários

Classificação no TripAdvisor  4.5/5  402 comentários

20/20

Classificação TripAdvisor 5.0/5

Yanniscz29 Avaliação certificada TripAdvisor

Nous avons oublier des choses dans la chambre, l’hôtel les ont mises de côté et nous avons pu récupérer, rien que pour ça, ça mérite un 20/20. Merci à la dame du p’tit dej, très souriante et au petit soin avec les clients. Chambre propre, bien situé.

Good stay but some blips

Classificação TripAdvisor 4.0/5

Brian D Avaliação certificada TripAdvisor

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Very comfortable stay

Classificação TripAdvisor 5.0/5

bob46m Romântica - Avaliação certificada TripAdvisor

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Classificação TripAdvisor 3.0/5

alpinav8 Romântica - Avaliação certificada TripAdvisor

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

É verdadeiramente um hotel de charme!

Classificação TripAdvisor 5.0/5

parentepalha Família - Avaliação certificada TripAdvisor

Equipe maravilhosa, café da manhã excelente e apartamentos confortáveis! Hotel muito bem localizado, prima pela limpeza e satisfação dos clientes. O restaurante oferece pratos saborosos e bem elaborados. A área da piscina é um bom local para relaxar conversando e tomando um drink. Recomendo!!!

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 82 comentários 8.5/10 Localização
  • 259 comentários 7.7/10 Quarto
  • 414 comentários 9.8/10 Serviço
  • 172 comentários 8.7/10 Comida
  • 137 comentários 9.4/10 Café da manhã
  • 63 comentários 8.9/10 Limpeza
  • 43 comentários 8.2/10 Custo-Benefício
  • 37 comentários 5.3/10 Comodidades

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