Pullman Kuala Lumpur City Centre Hotel and Residences 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 5.875 comentários

Pullman Kuala Lumpur City Centre Hotel and Residences - Image 1
Pullman Kuala Lumpur City Centre Hotel and Residences - Image 2
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Pullman Kuala Lumpur City Centre Hotel and Residences - Image 4

Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Serviço de hóspede amigável e impecável

  • Restaurantes especializados para o viajante aventureiro

  • Deslumbrante terraço paisagístico

  • No Triângulo Dourado perto de estabelecimentos comerciais e de locais de entretenimento

  • Perto de butiques de luxo e atrações turísticas de Kuala Lumpur

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Localização do hotel

Pullman Kuala Lumpur City Centre Hotel and Residences

No 4 Jalan Conlay
50450 KUALA LUMPUR
Malásia

GPS:3.15013, 101.7145

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  5.875 comentários

Classificação no TripAdvisor  4.0/5  485 comentários

Certificado de excelência 2023

Very strategic hotel near pavilion

Classificação TripAdvisor 4.0/5

AndrewSantoso Família - Avaliação certificada TripAdvisor

With platinum status, I get late check-out benefits, free breakfast, free access to the club lounge, and welcome drink. Strategic location behind the pavilion. Check-in process we queued in the lobby which was quite busy, then because platinum was taken to the club lounge. asked for a deposit of 300 RM and 10 RM per day for tourism tax, after that we went straight to the room because babies are not allowed to enter the club lounge. The room design is quite modern although feel cramped. Soft mattress with 4 pillows, sofa, table and couch. there isn't a proper work desk, so you end up working on the sofa + plugging in to a table some distance away. The wifi is smooth and the TV is also clear. Tea uses twinnings and coffee uses coffee capsules and there is also coffee sachets. Given a welcome platter in the form of chocolate, and spiku as well as a welcome letter. Initially 4 mineral waters were provided. Mineral water can also be added for free The bathroom has a wash basin, closet, shower and bathtub. The bathroom is spacious with travertine colored walls. The shower is only a head shower but the advantage is that the shower and bathtub have their own shampoo soap so you don't need to go back and forth. Amenities are also complete. Towels are provided: 2 body towels, 2 hand towels and 2 face towels *Hotel Facilities* 1. Swimming pool with children's pool and shower 2. Spas 3. Gym Afternoon tea is available from 12.00-16.00 local time. For the second day, not much changed, Evening drinks and canapes start at 17.30-19.30 local time with a menu of various canape sandwiches, fruit, cheese, dried fruit, nuts, cold cuts, various cake canapes, pancakes, Japanese fried chicken, tortilla chicken wrap, lo ma kai. The quality of food in the lounge during afternoon tea and evening canapes is much better than the quality of food at breakfast. *Breakfast* The first day I had breakfast at Sedap restaurant. The breakfast actually has a complete and wide choice, but most of it is cooked with curry or carbs and for some reason the taste doesn't quite hit the tongue, so I can't really enjoy it. The second day I tried breakfast at the club lounge, there wasn't much on the menu, the taste was more on my tongue even though it was still standard. The menu myself prefer to enjoy typical Malaysian food and ordered Ipoh Hor Fun and Nasi Lemak

Nice staycation

Classificação TripAdvisor 5.0/5

yoooo02 Família - Avaliação certificada TripAdvisor

This is my first time check in in pullman kl. The hotel are really nice and huge. I have welcome drinks because of my ALL accor membership, thank you for that. Really appreciate it. The room are well maintained and clean. Thanks to the General Manager for the welcome card. Its really warm my heart. Front desk agent explained to me everything about the facilities in the hotel (sorry I forgot the name) definitely will come back again

Back Celebrating Chinese New Year

Classificação TripAdvisor 4.0/5

Cruiser00269351482 Avaliação certificada TripAdvisor

Having had a great time over the same Chinese New Year celebrations the year before we came back this year, even though our last visit was in November. Arriving was more like “coming home”, especially as we just came from another similar tiered Accor hotel in Kuala Lumpur. Everything was as expected, from the welcome and quick check in and given the keycards to the room though we arrived about 11:00 a.m As per our previous visits, we spend a bit of time at the Club Lounge whilst not out, be it just to relax or do some work and meet with business associates, as the spacious layout, décor and quietness providing the right ambience. As usual the daily afternoon tea and evening cocktail offer generous spreads with selection and quality to please most guests. The food is good and as previous stays we combine our evening cocktail session with orders of dinner. The food order is consistently good and the staff are always eager for feedback, which is conveyed to the kitchen; This time the chef came to check if everything was fine and to expectations; a nice surprise and appreciated. In the mornings we normally have breakfast here from a smaller menu offering to avoid the crowds in the main breakfast venue, which we prior check, and request for specific items served there. As usual, the management and the entire team are friendly, helpful and approachable. The team at Club Lounge, with some minor staff movements over the year to date is essentially the same core personnel. Senior management come by with some regularity, often stopping to greet guests, excellent opportunity for constructive exchanges. The hotel had a lion dance troupe visit this year (just like the previous year), with the addition of a dragon to welcome in the year of the dragon. Another enjoyable stay.

Dear Cruiser00269351482, Thank you for sharing this wonderful feedback with us from your recent stay at Pullman KLCC Hotel & Residences.It was an absolute pleasure to learn that your overall stay was excellent! We always endeavor to ensure that our services are always up to the highest standards. We would love to host you again on your next visit to Kuala Lumpur. Kind regards, Devi.C Guest Experience

A luxury brand hotel, strategic location, and comfort for all types of travellers in the heart of Kuala Lumpur.

Classificação TripAdvisor 4.0/5

MuhdFaizalJ2 Família - Avaliação certificada TripAdvisor

The moment you step into Pullman, you are definitely welcomed into the vast space with elegant yet modern interior furnishing. Greeted by the Bell Desk staff and assisted with the luggage instantaneous. Completion of check-in formalities was a breeze and was served with a warm and sincere smile by front desk staff. Rooms assigned were efficient as we travelled in large family groups, on the same floor and next to one another. Breakfast selection could have better improvement and varieties. Understood the layout for food space could be a challenge, as more space was given up for dining comforts for guests. Food stations should be mended by culinary staff at most times, in ensuring hot station food is prepared fresh and hot for guests only upon requests and not advance prepared, eg: roti canai station. Other than that, F&B server staff had executed their responsibilities well in ensuring the cleanliness of guests' tables were always ready before the guest returned. Service could be improved with a little interaction with guests. The rooms provided are spacious and basic amenities, all included. Certainly, in the Residence Tower, travelling with families could be a challenge in meeting the requirements of every individual, but yet everything is complete, and furnishings are of acceptable standards in providing that sense of luxury comfort. The housekeeping team did a good job, but I'm looking forward in terms of what can they do better in the future. A bit of disappointment with the security staff, not all to be fair, as I personally encountered an incident of unhappiness from a staff member, while I'm having an interaction with my driver at the Residence tower driveway, with the vehicle stationed. The approach was unfriendly, and the reasons provided were that CCTV is monitoring. I fully understood what the CCTV monitoring system and its primary purpose for. Only the staff member interaction could have been better with guests, rather than jumping to conclusions of such incidents as annoyance. Location of hotel is good, easy accessible by walk to various shopping belts in Bukit Bintang area, like the Pavilion Mall, the Farenheit Mall, the Lot 10 Mall. Eatery shops are in abundance. Public Railway system and Buses are within steps away. Only the food trucks' night eatery was a disappointment as not much recognition received.

Dear MuhdFaizalJ2, I am delighted to read your fantastic feedback which you have kindly shared on Trip Advisor. The team are ecstatic to learn that they provided the best experience for you during your stay with us. We have highlighted the incident with the Security team member to the Security Manager for further corrective action with his team members. We certainly appreciate this feedback and do apologize for the unfriendly approach by the Security team member. We certainly hope that our Hotel remains at the top of your list every time you are in KL. It would be our pleasure to welcome you back. Kind regards, Devi.C Guest Experience

Excelente

Classificação TripAdvisor 5.0/5

fechraim Viagem com amigos - Avaliação certificada TripAdvisor

Hotel de excelente qualidade. Possui um ó timo atendimento, café da manhã bem variado. Possui vários restaurantes de culinárias variadas. Excelente localização. Perto das Petronas Tower, restaurantes e shoppings.

Dear fechraim, Thank you for taking time to provide feedback regarding your stay. I am overjoyed to hear that you enjoyed our ideal location, breakfast and dining options as well as our warm hospitality . We strive to deliver exceptional guest service and I am thrilled that we were able to meet your expectations. I hope we will get a chance to welcome you back in the future. Warm regards, Devi Chandrasegaran Guest Experience Specialist

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 3.478 comentários 9.6/10 Localização
  • 4.317 comentários 7.1/10 Quarto
  • 4.126 comentários 7.8/10 Serviço
  • 113 comentários 4.2/10 Wifi
  • 1.930 comentários 7.8/10 Café da manhã
  • 1.734 comentários 6.7/10 Limpeza
  • 1.160 comentários 6.1/10 Comodidades

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