ibis Styles Rastatt Baden-Baden

Classificação clientes Avis (Classificação ALL) 4.5/5 1.566 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Only a 5-minute walk from the train station

  • Playroom for children

  • Located right next to the castle

  • Contactless payment

  • Up to two children under 16 stay free of charge in their parents' room (incl. breakfast).

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Localização do hotel

ibis Styles Rastatt Baden-Baden

At Schlossplatz 1
76437 RASTATT
Germany

GPS:48.85902, 8.20764

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Propriedade 100% para não fumantes
Próximo da propriedade
  • Estacionamento

BAR

A cozy cup of coffee, alcoholic or non-alcoholic drinks as well as cold and hot snacks in our bar. You can also try more than 50 whiskeys from around the world from our Whiskey Selection.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.566 comentários

Classificação no TripAdvisor  4.0/5  240 comentários

Good value hotel in Rastatt

Classificação TripAdvisor 5.0/5

DavidJerseyCI Avaliação certificada TripAdvisor

Easy to find with plenty of parking - public parking free on Saturday evenings and Sundays. Friendly and helpful receptionist at Check-in. Room 101 is on first floor and is a corner room with views over park on front and road beside. Clean and comfortable, equipped with a safe. no tea or coffee but this is complimentary down in loppy area. Large and fresh bathroom with walk in shower. Good quality breakfast with gluten-free bread on request. Have stayed here before and will definitely be staying here again

Dear David Thank you for taking the time to share your positive experience at our hotel in Rastatt! We're delighted to hear that you found us to be a good value, with easy parking availability, especially on Saturday evenings and Sundays. It's fantastic that you had a friendly and helpful reception experience during check-in. We're glad Room 101 with its corner location and views over the park and road met your expectations. We appreciate your feedback on the cleanliness, comfort, and in-room amenities like the safe. We're pleased to know you enjoyed the complimentary tea and coffee in the lobby area, and we'll certainly consider adding these amenities to the rooms in the future. It's great that you found the large and fresh bathroom, equipped with a walk-in shower, to be satisfying. We're also happy to hear that our gluten-free bread option at breakfast was appreciated. Your loyalty as a repeat guest means a lot to us, and we're excited to welcome you back on your next visit to Rastatt. If there's anything specific you'd like us to continue or improve upon, please don't hesitate to let us know. We look forward to providing another memorable stay for you! best regards, Ibis Styles Team

Comfortable

Classificação TripAdvisor 4.0/5

Kirsty04 Família - Avaliação certificada TripAdvisor

The rooms were very small but clean and comfortable. Lovely breakfast. Parking was easy and the location was reasonable for eating out in the evening. It was a good stopover hotel for our road-trip holiday but not a destination in and of itself.

Worst customer service experience in 40 years of travel

Classificação TripAdvisor 1.0/5

Christoph O Romântica - Avaliação certificada TripAdvisor

Not he customer is king in this hotel, but the General Manager and the Receptionist I arrived late night after 4 hours driving with an online check in made before looking forward to a good night sleep. But it went all different. The receptionist refused to check me in after makijg many mistakes like not informing me about the procedure reason, why despite online check in, I had again to fill in my details, gave me wthe wrong change (24 € to little) when paying. Once I made he receptionist aware, there was no apology but just a comment: „this can happen“. Once the receptionist realized that I was not happy with the service, she told me to leave the hotel and called the police to escort me out. Such a humiliating, frustrating and discrimination I have never experienced in my life after traveling he world and staying in so many hotels. On top, when coming back 2 days later to meet the General Manager, I experienced the devastating attitude since again: no apologies, just accusations, that the guiltily one is me as a customer. If you really have to stay in this hotel, I recommend: 1.) expect no service at all 2.) count carefully the change you receive 3.) don’t say anything, because if you do, the receptionist might not like what you say and will kick you out of the hotel 4.) Look before, what other hotels are in the region so that you are prepared for the unexpected But best is, try to avoid this hotel as long as the current management and employees are still working in this hotel

Comfortable hotel but watch out for the ravens!

Classificação TripAdvisor 5.0/5

DavidJerseyCI Romântica - Avaliação certificada TripAdvisor

We stayed in room 101 which is a bright room due to being a corner room with windows looking out on two sides. Clean and comfortable. Had safe but no kettle. Top tip is not to sleep with windows open due to noise of nesting ravens! Breakfast fresh with good selection of cheeses and hams. Private parking €17- not sure necessary as plenty of off-road parking. Would definitely use as stop over again!

Baden baden

Classificação TripAdvisor 5.0/5

jose o Família - Avaliação certificada TripAdvisor

Um hotel muito acolhedor, com um staff simpático e cordial. Quarto espaçoso e confortável. Pequeno almoço bastante aceitável e variado. Os líquidos (leite, café) de cortesia foram um gesto simpático. Bem localizado e de fácil acesso.

Dear Jose, Thank you very much for your kind review. It was a pleasure to welcome you in our hotel. Best regards M. Hinrichs ( General Manager )

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 516 comentários 8.7/10 Localização
  • 820 comentários 7.2/10 Quarto
  • 679 comentários 9.2/10 Serviço
  • 49 comentários 4.2/10 Wifi
  • 533 comentários 8.5/10 Café da manhã
  • 374 comentários 8.7/10 Limpeza
  • 183 comentários 5.8/10 Custo-Benefício
  • 176 comentários 9.4/10 Atmosfera

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