ibis Mackay 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.525 comentários

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Christensen Circuit, Mackay Airport, 4740 MACKAY, Australia

Descrição

Extras do hotel

  • Peaceful rooms.

  • 20 metre walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

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Localização do hotel

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Telefone
Fax +61 7 4898 0001

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.525 comentários

Classificação no TripAdvisor  4.5/5  391 comentários

Comfortable but not customer oriented

Classificação TripAdvisor 2.0/5

797rachealk Avaliação certificada TripAdvisor

Convenient location and comfortable room. Can’t hear the aircraft at the adjacent airport but the loud air con and fridge made up for that. Dirty bathroom sink and walls and the standard North Qld mould in the shower. Went to order breakfast in the restaurant from the ‘sides menu’ where items were individually priced - I was just after some simple avo on toast rather than a loaded plate from the main menu, and was surly told sides could only be ordered if you order a main meal. Daft.

Dear 797rachealk, Thank you for your feedback and I am sorry to hear about your experience. I have certainly discussed your feedback with all the relevant department to ensure that the cleanliness and maintenance of rooms are kept up to standard. I have also discussed your feedback with the Executive Chef to ensure we can be a bit more flexible with guest requested. Again, please accept my sincere apologies and I hope to welcome you back soon. Kind Regards,

Don't bother

Classificação TripAdvisor 1.0/5

kerrianne0 Avaliação certificada TripAdvisor

So incredibly rude. We walked in and said Hi he said Name I told him he then said Name again hence I said it louder. He said credit card I said here you are and got nothing back no response. He said room 999 and my husband said where do we park can we go in and out he said yes. That's the conversation. I very quietly pop my head over and asked if he was always rude? He said no and off we went. We paymkney kn the Accor club for the last 20 years. Seems yoy getctreated poor everywhere qith accor.

Dear Kerrianne, I am so sorry to hear about your experience at the front desk. I can assure you that this is not the service we usually provide, and I have already discussed this incident with the team member involved. I hope you will give us another chance to better serve you. Kind Regards,

Ok, for one night only.

Classificação TripAdvisor 1.0/5

CoalDust Avaliação certificada TripAdvisor

Been coming for years as it’s at the airport. Now Cheap for a reason. Cleanliness - poor at best, glass ring marks and even hair on bedsides, greasy food marks on bench, dirty hand marks on walls. Carpet stains next to bed. The jug had water in it for lord knows how long as it had floaters in it. Dust on all areas that don’t get touched, bathroom wall light fittings, towel rails, showers getting mouldy. Maintenance - Mattress so worn you are on the base, ended up sleeping on the floor. Directional bedside lights not working. Bench seat next to table missing the cushion. Food - Seriously for a $25 schnitzel, you would expect not to get a highly process lump of so called chicken that I think there was more oil running out than meat. Complained at the bar and all I got was a smile and sorry sir, chips was good but you get more at Maccas small fries!! This was a nice place, but slipping away, locals used to come to eat at times here but is now they don’t for a reason and when I speak to locals (have an office here) they laugh at me when I say I eat there.

Dear Coaldust, Thank you for taking the time to share your feedback. I am sorry to hear that your experience has not been up to the standard that we usually provide. I can assure you that I have already discussed this feedback with them, and have already put additional checks in place to ensure that the cleanliness in the rooms and the service in the restaurant improve. I hope you will give us another chance to better serve you, and I hope to welcome you back soon. Kind Regards,

Um dos melhores Ibis que frequentei.

Classificação TripAdvisor 4.0/5

Afonso B Romântica - Avaliação certificada TripAdvisor

Check-in feito rapidamente, chegamos tarde da noite e já estava tudo pronto. O estacionamento está incluso na diária do hotel. O quarto era padrão Ibis, novo, bem limpo. O atendimento da equipe foi ótimo sempre que precisamos. A localização é no aeroporto, mas a cidade é pequena e estávamos de carro com acesso rápido a qualquer lugar. Nos hospedamos aqui pois era o hotel da rede mais perto de Airlie Beach, destino para visitar as Whitsundays Islands, a 90 min de carro. O café da manhã estava incluso e era melhor que muitos Mercure e Novotel onde já estive, com produtos da região como geléias e mel. Usei o welcome drink para pedir café expresso e capuccino. Excelente escolha com ótimo preço!

Thank you afonso_barreiro for your great feedback. It is great to hear you enjoyed your stay and I will certainly pass your feedback onto the hotel team. We hope to welcome you back soon, Kind Regards,

Internet péssima

Classificação TripAdvisor 3.0/5

Daniel M Negócios - Avaliação certificada TripAdvisor

O hotel fica praticamente dentro do aeroporto, pois é só atravessar a rua. Tem café-dá-manhã e restaurante. O sinal da internet é fraco e não chega a todos os quartos (o meu era o último d 1 andar e não chegava). Mesmo na recepção e com sinal máximo a velocidade era lenta.

Thank you for reviewing our hotel. It's good to hear you enjoyed our Tavern menu, I am sorry you had problems with the internet speed we are reviewing with our provider to ensure this doesn't happen again. We hope to see you again if you are back in Mackay. Regards Scott Grant General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 452 comentários 9.3/10 Localização
  • 914 comentários 7.1/10 Quarto
  • 817 comentários 8.4/10 Serviço
  • 11 comentários 3.6/10 Wifi
  • 487 comentários 6.7/10 Comida
  • 380 comentários 7.1/10 Limpeza
  • 120 comentários 6.2/10 Café da manhã
  • 91 comentários 9.1/10 Atmosfera

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Mantra Mackay 4 estrelas

A 8.549 km

Consulte o hotel
Todos os nossos hotéis em Mackay

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.