ibis Astana 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 322 comentários

Melhor preço
garantido
ibis Astana - Image 1
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38 Tauelsizdik Ave, Kazakhstan, 010000 ASTANA, Kazakhstan

Descrição

Extras do hotel

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

Nossas acomodações

Localização do hotel

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

GPS:51.138706, 71.465475

Telefone
Fax +7 7172 70 82 22

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  322 comentários

Classificação no TripAdvisor  4.0/5  214 comentários

Very very overpiced

Classificação TripAdvisor 1.0/5

evgenyo2023 Avaliação certificada TripAdvisor

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Classificação TripAdvisor 5.0/5

myronzabigaylo Negócios - Avaliação certificada TripAdvisor

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

Classificação TripAdvisor 5.0/5

Milana K Avaliação certificada TripAdvisor

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Does the job for its price

Classificação TripAdvisor 3.0/5

990MatthieuL Negócios - Avaliação certificada TripAdvisor

The staff is very friendly, and the Accord standard are respected. The room are equipped as per Ibis standards. I cannot have negative to say. I just had the feeling that the hotel is getting a bit old.

Dear guest, We are very appreciate for your comments. I will share you review with my team. We work for it every day, so thank you very much. Looking forward your next stay!

Hotel economico perto do centro de convenções

Classificação TripAdvisor 3.0/5

RMSA02 Negócios - Avaliação certificada TripAdvisor

Hotel bom para o que necessitávamos, com suite de ótimo tamanho. Restaurante com boa comida mas de padrão médio. Tivemos problemas ao pagar no restaurante e não quiseram colocar a conta junto com a hospedagem. No check out tivemos problemas também por erro do hotel e tivemos que pagar com CC sendo que queríamos pagar tudo em dinheiro

Thank you for the time taken to write your review. We really appreciate all the good comments regarding your stay and the quality of service. The reception take payment only for the services provided. Perhaps, you were asked to pay upon check-in due to the ibis standards. Hope your next stay will be as pleasant as previous one.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 139 comentários 9.1/10 Localização
  • 366 comentários 5.3/10 Quarto
  • 276 comentários 8.9/10 Serviço
  • 26 comentários 6.7/10 Wifi
  • 168 comentários 4.5/10 Conforto
  • 128 comentários 7.1/10 Café da manhã
  • 122 comentários 6.6/10 Limpeza
  • 54 comentários 1.9/10 Comodidades

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Classificação clientes Avis (Classificação ALL) 4.6/5 (716 comentários)

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Consulte o hotel
Todos os nossos hotéis em Astana

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.