Adagio Access Nogent-sur-Marne Aparthotel 0 estrela

Classificação clientes Avis (Classificação ALL) 4.1/5 346 comentários

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18 Rue de Nazare, Quai du Port, 94130 NOGENT SUR MARNE, França

Descrição

Extras do hotel

  • Perto do Bois de Vincennes

  • A menos de 5 minutos do ônibus, a 10 min do RER

  • Localizado às margens do Marne

  • Perto da Disneyland Paris®

  • Estacionamento nas proximidades

Nossas acomodações

Localização do hotel

Adagio Access Nogent-sur-Marne Aparthotel

18 Rue de Nazare, Quai du Port
94130 NOGENT SUR MARNE
França

GPS:48.832031, 2.493585

Telefone
Fax +33 1 48 71 93 21

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Propriedade 100% para não fumantes

Café da manhã

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  346 comentários

Classificação no TripAdvisor  3.5/5  138 comentários

Horrible experience, one of the worst services ever seen in 20+ years of travel !!!!

Classificação TripAdvisor 1.0/5

gikaneva Avaliação certificada TripAdvisor

I am a frequent traveler and this is one of the most horrible services ever seen in 20+ years of travel!!!! Highly DISrecommend it due to the cynical and disrespectful behavior of the " Directrice de l'etablissement " and her proteges. This aparthotel has very noisy ventilation and in addition, is located on a main avenue where the noise and vibrations of cars are heard 24/7. If you need normal sleep this is not the place to choose. Showers are almost inaccessible due to the tiny hole to access, as one of the two sliding doors is fixed permanently. The hotel is made from cheap materials making the noise propagate even more, and the shower falls in pieces generating safety issues (one can easily be hurt). Other clients had to wait hours locked in the parking before they can access the building and nobody is available at the reception in the evenings or during the weekends, despite this being announced as reception available 24/7. Most of the personnel is eating their food at the main entry hall, very small, most are unlawful (with very small exception), and makes clients feel unwelcome and unwanted. All personnel is foreigners. I made a request for a quiet room but cynically was given a room just under the roof where the ventilator can be heard the most and when I asked to be changed was given a room with a broken lock that could be opened even without a key, which makes one feel insecure. When I raised the issue I was told that "The personnel wanted to please me but that I cannot be allowed to check every single room to find a suitable room for myself, that the room is not noise, as the personnel is unable to hear any noise" which contradicted to the statement that "All quiet rooms are the first to be taken, so no quiet rooms are left and that I will not be reimbursed if I wanted to leave. The fact that the aparthotel could not provide me with a quiet room has not been communicated upon the reservation. I have stayed at several Adagio Aparthotels in Paris, this is by far the worst one.

Cher Gal K., nous nous excusons pour l'expérience négative que vous avez eue dans notre Aparthotel Adagio Access Nogent-sur-Marne. Nous sommes vraiment désolés que l'hébergement et le service n'aient pas répondu à vos attentes. À l'Adagio Access, nous nous efforçons d'offrir un séjour sûr et confortable à nos clients avec un service clientèle amical. Nous travaillons en permanence à l'amélioration de nos installations et de nos services afin que chaque client passe un séjour agréable. Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires, car ils nous aident à identifier les points à améliorer pour garantir une meilleure expérience à l'avenir. Nous vous remercions d'avoir choisi l'Adagio Access Nogent-sur-Marne et nous espérons que vous nous donnerez une autre chance afin de rattraper cette expérience insatisfaisante. Cordialement

Impressions

Classificação TripAdvisor 5.0/5

Pol013 Negócios - Avaliação certificada TripAdvisor

Many thanks. It was a pleasure and filling of personal comfort. Exelent service and confortable, safe rest. Price more than acceptable. Without any doubtht I will recomend this hotel to all my friends. Many thanks.

It is with joy that we discover your recommendation, we thank you and are happy that you had a good stay at the Adagio Access Nogent sur Marne aparthotel! Dear Client, We are delighted to count you among our guests and we thank you for this pleasant comment. Hoping to see you again very soon at the Adagio Access Nogent sur Marne. Best regards.

Satisfied with the service

Classificação TripAdvisor 3.0/5

11diksha Romântica - Avaliação certificada TripAdvisor

We had a good stay and even the weekly housekeeping was good but the room is smaller compared to what is shown in picture. The staff are courteous and helpful. Nearby the apartment there are some nice places and restaurant

Dear Client, Thank you for sharing your review with the TripAdvisor community! We are delighted to read that the quality of our services has given you satisfaction. However, we are surprised by your low rating. Thank you for sharing your experience and we sincerely hope to be able to welcome you again on a future stay. Best regards Mme Marlyse JALET - Directrice General - Adagio access Nogent sur Marne

Very disappointing, but in a decent location

Classificação TripAdvisor 2.0/5

travels1287 Romântica - Avaliação certificada TripAdvisor

We stayed here to be able to travel to both central Paris and Disneyland easily. Although the location was good with the RER station within a 5-10minute walk, the property itself was poor. When we arrived, hours after the given check-in time, our room was still not ready. If we had arrived near the check in time we had been given we would have been waiting a very long time. It was very hot outside at the time, hence why we booked an air-conditioned property, but unfortunately (clearly as a cost-saving measure) the air conditioning in the room was locked at an uncomfortably warm 23 degrees, so forget this place if you like a nice cool room during summer. We don't usually mind the heat but found it very difficult to sleep. Spoke to reception about this multiple times and at first they said they would try to fix the problem, but after we came back to a hot room again after a day out and went back to ask why it had not yet been fixed, a rude receptionist told us it is hotel policy not to allow the air con to go below 23, and "it's either that or no air con at all". It felt more like 25-26 in the room because it would come on for short bursts when the room got up to around 25, and then shut off again and return to a fan-only mode as it got close to 23, blowing hot air around. There was no technical issue with the system - when it decided to come on, the air coming out was ice cold - this is just the hotel saving money at the expense of guest comfort. What is the point in having it if it's locked and the room stays hot?? The room decor itself was average and it was good to have a kitchenette with a fridge, but the bathroom was very tired and needs updating. Additionally the corridors to the apartments felt more like a hostel than an aparthotel, very gloomy and dark with a strange smell, and very hot due to lack of air conditioning. The reception area was bright and airy but was very warm which made it uncomfortable. We were also given a clothes iron upon request but it had exposed wires sticking out of its cabling everywhere and was therefore extremely dangerous as this is an electrocution risk. Surely this equipment is inspected and tested? At the very least just take a look at it before you hand it over to a guest. There was no cleaning at all during our 6 day stay, not even fresh towels. I have emailed Adagio three times and they have not responded to me once and it has been over a month. This, combined with the service from the reception at the property, sums up their standard of customer service. We will not be returning to another Adagio property if this is the standard they work to.

Dear Sir Thank you for sharing your opinion. My team and I would like to apologize for any inconvenience caused. I will immediately inform the Manager responsible for cleanliness of the apart-hotel/apartments so that appropriate solutions can be put in place and to prevent future reoccurrence . We have in fact started renovation work in order to improve the quality of your stay and the quality of the living spaces. These solutions have been put in place in order to better accommodate you in future. I very much hope that we will have the opportunity to welcome you again to offer you a better experience. Regards,

Adagio Nogent sur Marne esta bem localizad

Classificação TripAdvisor 3.0/5

Jorgelaw88 Família - Avaliação certificada TripAdvisor

Deveria haver um recepcionista 24 h no local, pois sao muitos os problemas e necessidades que surgem diariamente. Devem ser substituídos os vidros comuns das janelas, por aprova de som. A noite, o barulho dos carros prejudica o sono.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 166 comentários 6.4/10 Localização
  • 326 comentários 6/10 Quarto
  • 197 comentários 7.2/10 Serviço
  • 11 comentários 4.2/10 Wifi
  • 199 comentários 4.3/10 Conforto
  • 120 comentários 6.8/10 Limpeza
  • 55 comentários 2.8/10 Comodidades
  • 48 comentários 2.1/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.