Mercure York Fairfield Manor Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 869 comentários

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Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
Mercure York Fairfield Manor Hotel - Image 3
Mercure York Fairfield Manor Hotel - Image 4
Shipton Road, York, YO30 1XW YORK, United Kingdom

Descrição

Extras do hotel

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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Localização do hotel

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  869 comentários

Classificação no TripAdvisor  4.0/5  1.780 comentários

Certificado de excelência 2024

Not the best of stays

Classificação TripAdvisor 1.0/5

safron6 Avaliação certificada TripAdvisor

2 night stay Friday and Saturday, check in Friday, check out Sunday The overall look of the hotel from the outside is brilliant. Entry into the building clean and tidy. Receptionist polite and smiling. First issue was the door card would not work, on returning to reception, I was made to think it was my fault and not a fault of the door card programming. On entering the room it looked clean and tidy, looked the operative word. The carpet was rucked in front of the dressing table. Dressing table was in essence, unusable as such, it had a cluuttered look to it, Tea, coffee, cups, kettle, coffee machine to name a few bits. Kettle was clean and dry inside. The extractor in the bathroom was noisy and took at least 10 minutes to switch off after switching off the bathroom light, (there was a note that stated it would remain running for 7 minutes), the bathroom looked cleanish. Grubby sealant replacement around the bath. Shower was extremely difficult to turn off after use. Dust in vent below the sink. bottom of wall tiles were jagged edged by door. The alam sensor in the room was minus its protective cover. The carpet next to the bed had thick pulled black threads about 4" in length (the black was part of the carpets pattern), these could not be missed by someone using a vacuum cleaner. Simple remedy would be to trim the pulled threads. The bed wasn't secured together so there was a4 to 5 inch gap between the top half and the bottom half, only thanks was it was an extra thick (depth) mattress which wasn't comfortable or uncomfortable, sort of inbetween the 2. Sleep was disturbed throughout the night by the hotels aircon system which is housed in a large 2 storey extention to the rear of the building. This is at the rear of the building and as we were at the rear also (it wasn't pleasant). Also the room door which is claimed to be a FireDoor has a gap between it and the thresshold of almost 1", therefore making it much less than a FireDoor should it ever need to be so. I can only trust that should escape be neccessary that the windows would somehow be openable, (we were on the ground floor), they appeared to be in a perminant locked situation as neither could be moved up or down. The saving grace giving it a 1 star is the fact that the breakfast meal was good. Excellent choice of hot and cold drinks. All food was or appeared to be cooked and hot. The scrambled egg was starting to brown over from the heated holding lamps. Second days breakfast wasn't as appetising due to there being what looked like a black pepper on the mushrooms, (making them taste spiced). mentioned the aircon noise to the receptionist as we were checking out and just got a smile and an "enjoy your day". We would stay here again but not in a rear room. We recieved an email from the hotel which stated, All our staff are heavily measured on these 3 key areas which are overall satisfaction/Room cleanliness and breakfast. If you feel that your stay was a 8 or below, we would love the opportunity to discuss with you further, prior to completing your survey, so we can try our very best to transform that score to an 8 or above. On trying to speak to someone at the hotel over a 2 day period the phone, on answering there is a recording giving choices, no one answered on any of the attempts we made. The email to leave feedback for the hotel lacked one important thing, a working link to the alleged survey. Other than the above a few extra minor points (tired looking bedside furniture, wall lamps you would have to get out of bed to switch off, intermittant or non existing wifi), we enjoyed our days in York. Thinking of staying here, choose a room either on the side or to the front. Our room was 118 ground floor, named Park View, though there didn't appear to any park view other than a car park and the side of the HiVac/AirCon building.

Poor Quality breakfast ingredients

Classificação TripAdvisor 3.0/5

jimblackcats Avaliação certificada TripAdvisor

Hotel was ok but what really jet it down was the food. I should have been warned the night before when I saw a couple send a bar meal back. Anyway for breakfast there was bacon with no taste, cheap sausages. poor quality black pudding and hash browns which look cheap and nasty, have no flavour and look like they’d been sourced from a pound shop. For £12 a head in the hotel your better off going to the pub 400 yards down the road. The toast and coffee and eggs were quite nice. Otherwise very disappointing. I’ve stayed in other Mercure’s before and breakfast then was far superior, standards have dropped.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Hotel fraco, longe e velho.

Classificação TripAdvisor 2.0/5

felipeantonini8 Negócios - Avaliação certificada TripAdvisor

Hotel velho, não muito limpo e com péssima localização. Pontos positivos: -O dia que vc vai embora. Pontos negativos: -Limpeza; -Banheiro; -Chuveiro; -Café da manhã; -Hotel velho; -Não tem ar condicionado.

Hotel velho, mal conservado e afastado do centro de York

Classificação TripAdvisor 1.0/5

MauroFriedrich Negócios - Avaliação certificada TripAdvisor

Bastante fraco o serviço do hotel, que está precisando urgentemente de uma boa reforma para manter (ao menos) o prestígio da marca Mercure no nome do hotel. Os apartamentos são amplos, mas muitos deles são acessíveis apenas por escadarias (sem elevador), o que não é muito agradável para quem está chegando com malas. As bicas da pia datam de 1920 e não têm misturador de água (ou é água quente ou fria, mas não se misturam). O bufê do café da manhã é mal servido, falta pão, café e nem tem queijo. Além disso, é afastado do centro de York. Portanto, há outras opções bem melhores na região.

Dear Guest, Thank you for your recent response. Whilst we respond to all our guests, we can only do so in English, but would nevertheless like to thank you for your recent review.

excelente

Classificação TripAdvisor 5.0/5

maj_leandro Viagem com amigos - Avaliação certificada TripAdvisor

O hotel é show de bola. Fica afastado da cidade, mas tem acesso fácil para qualquer direção. Excelente serviço, atendimento, amplo estacionamento, parada de ônibus em frente para se ir até York. Um vasto campo com animais soltos. Recomendo.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 583 comentários 9.4/10 Localização
  • 1.421 comentários 6.4/10 Quarto
  • 1.380 comentários 8.6/10 Serviço
  • 51 comentários 4.8/10 Wifi
  • 653 comentários 8.1/10 Café da manhã
  • 497 comentários 7.1/10 Limpeza
  • 397 comentários 6/10 Atmosfera
  • 18 comentários 9.5/10 Centro de Bem-Estar/Spa

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.