Mercure Tyumen Center 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 864 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Free Wi-Fi

  • Fitness center

  • Laundry

  • 20 minutes ride from Roschino Airport

  • In the heart of the city

Nossas acomodações

Take advantage of our Flight + Hotel offers

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Localização do hotel

Mercure Tyumen Center

14, 50-let Oktyabrya street
625048 Tyumen
Russia

GPS:57.151875, 65.56707

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos
Próximo da propriedade
  • Estacionamento

LA TAIGA

The La Taiga restaurant brings local produce to your table. You can enjoy a unique combination of hearty Russian cuisine and European dishes. Discover our "Flavors from the wine cellar" collection with the restaurant's special wine list.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  864 comentários

Classificação no TripAdvisor  4.5/5  360 comentários

Двойное списание при проживании

Classificação TripAdvisor 1.0/5

mikest813 Negócios - Avaliação certificada TripAdvisor

Отвратительная работа службы размещения. Проживал с 21 по 22 марта 2024. Списали за проживание 2 раза, абсолютный бардак с оплатой. Оплатил проживание при заселении в 17:32, попросил чек, его не дали сказали все при выезде. При выезде выдали чек с временем операции 22.39. По факту списание было и в 17:32 и в 22:39. Не советую останавливаться в данном отеле. А руководству не плохо было бы принять меры к таким работникам и обучить низко квалифицированный персонал. Никак не соответствует высоким стандартам Accor Hotels!!!!

Уважаемый гость! Благодарим Вас за то, что нашли время поделиться Вашими впечатлениями о проживании в отеле Меркюр Тюмень Центр! Хотим заверить Вас, что двойное списание средств не было сделано нами намеренно. По нашей проверке и разбирательству с банком мы выяснили, что это была техническая ошибка, связанная с банковскими процессами. Возврат денежных средств был проведен 24.03 немедленно после выявления ошибки и решения проблемы. Также мы сообщали Вам данную информацию на Вашу личную почту и прикрепили копию чека о возврате. Позвольте принести Вам извинения за возникшие неудобства. Спасибо ещё раз за Ваш отзыв. Надеемся увидеть Вас снова в Тюмени и нашей гостинице! С уважением, Анна Фролова Заместитель руководителя отдела приёма и размещения

Есть над чем работать!

Classificação TripAdvisor 4.0/5

ArtemL-A86 Viagem a sós - Avaliação certificada TripAdvisor

Неоднозначные ощущения от посещения отеля. Хорошее расположение, достойный завтрак и приличное обслуживание, но есть нюансы.. А именно отсутствие центрального отопления в совокупности с нестабильной работой кондиционера делает пребывание в номере, мягко говоря, не всегда комфортным (при помещении весной) . Боюсь представить, что творится зимой. Также разные мелочи дают понять, что номера требуют обновления ремонта, например, розетки, которые болтаются, светильники, которые не горят и впадины под ковролином. Ну и последнее, хотелось бы подушки помягче.

Good hotel

Classificação TripAdvisor 4.0/5

Ehatlestad Negócios - Avaliação certificada TripAdvisor

I have stayed here several times for business purposes. Good location, rooms are good and food is good. Hotel have free WiFi, a small gym and bar/restaurant. Can recommend this place if you are in for business. Be aware that during winter when outside temperature is not too cold, the heating is still on in the hotel. You can not control it. Had to sleep with the window open the whole week. One morning there was no hot water in the shower in any rooms.

Dear guest, Thank you for taking the time to share your experience about your stay at Mercure Tyumen Center. We do appreciate your comments about our location, rooms and food offered. Thank you for recommending us as well. We are sorry for any inconveniences you had with the temperature in the room. Air heating system is centralized for the whole building of a big business center we are part of and is adjusted according to average temperatures outside. We are grateful for your feedback and look forward to welcoming you back! Best regards, Elena Perevalova, Quality Manager

Smart modern hotel with great staff

Classificação TripAdvisor 4.0/5

X1652OCrichardw Negócios - Avaliação certificada TripAdvisor

All staff I met were really nice and genuinely keen to help. This is appreciated between flights and business. Rooms are smart and well equipped and WiFi was really good. You pop in room number and reception call you with code. Seems to work all over hotel. Beer good in pleasant bar. Very good - thank you

Dear guest, Thank you for taking the time to share your experience about your stay at Mercure Tyumen Center. We are happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. We look forward to welcoming you back! Best regards, Elena Perevalova, Quality Manager

Only positive emotions

Classificação TripAdvisor 5.0/5

Тамара М Negócios - Avaliação certificada TripAdvisor

I am fully satisfied with my visit, thanks for room upgrade and all additional services suggested. Personnel was very friendly. Everything inside met my expectations. I shall be glad to stay in this hotel again

Dear Tamara! Thank you for your wonderfully positive review following your recent stay at the Mercure Tyumen Center. We are happy to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon! Kind regards, Irina Dushkina Front Office Manager email: h7315-fo@accor.com

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 241 comentários 9.3/10 Localização
  • 603 comentários 7.3/10 Quarto
  • 433 comentários 9/10 Serviço
  • 12 comentários 5.6/10 Wifi
  • 309 comentários 9.1/10 Café da manhã
  • 203 comentários 6.9/10 Limpeza

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