Mercure Exeter Southgate Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.112 comentários

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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, Reino Unido

Descrição

Extras do hotel

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Nossas acomodações

Localização do hotel

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Reino Unido

GPS:50.720332, -3.528424

Telefone
Fax +44 1392 413549

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

THE GATE HOUSE

Nosso chef, Damian Martin, lhe dá as boas-vindas em nosso Gate House Restaurant. Os hóspedes podem saborear a contemporânea cozinha britânica, incluindo carne de origem local e frutos do mar frescos.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.112 comentários

Classificação no TripAdvisor  4.0/5  3.123 comentários

Thank you Martyn!

Classificação TripAdvisor 5.0/5

512emmarandall Avaliação certificada TripAdvisor

Stayed here as a family of 3 and the hotel was well equipped for families and the egg hunt was a nice touch. I wanted to mentioned Martyn at the front desk, as he has brilliant customer service and made our trip memorable. Thank you very much, you are a star and a credit to the hotel!

Thank you for leaving a review and we are glad you enjoyed your stay. I will make Martyn aware of your lovely messages and we look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Quick check in and friendly staff, but rooms need improvement!

Classificação TripAdvisor 3.0/5

Effykins Família - Avaliação certificada TripAdvisor

We first want to highlight that the check-in was very simple and straightforward. This meant we could settle into our room quickly, which was appreciated. The same could be said for the checkout, it was very prompt and meant we could leave to continue our day in Exeter. The staff were very friendly and helpful, and were accommodating to any changes we wanted to make to the room. However, the only way we could describe our room was shabby. There were marks all over the walls, and stains throughout the carpet. The fridge was also not particularly clean. Furthermore, there was a very unpleasant drain smell in the lobby of the hotel which made entering the hotel, not the most welcoming experience. We will say, however, that the bathroom was spotless. The room was relatively soundproof, and the blackout curtains were very good. The hotel is in an ideal location, and the staff are a credit to the establishment. But our room could be improved as it needed much TLC. We did not feel that the room was worth what was being charged considering the state of it.

Thank you for leaving a review and I'm sorry to hear that your stay was not to our normal standard. I will communicate this to the departments involved and we hope you will stay with us again. We do appreciate the lovely messages to our staff Kind regards Jake Mountford | Duty Manager

Disappointing

Classificação TripAdvisor 2.0/5

Kirstilechem Avaliação certificada TripAdvisor

The smell of drains upon entering the hotel foyer isn’t the best welcome, add to that there was a lady complaining about the ‘cleanliness’ of her bed linen when we were checking in, not the best start to a 4 night stay. The whole place needs a good clean and some fresh air throughout, the food is not worth the money, the furniture in the restaurant is tatty and worn, beds and pillows uncomfortable. Good points were that in the room there was a good shower with nice hot water and the air conditioning worked. We were also grateful to have an interconnecting room with a family member.

Thank you for leaving us a review of your recent stay with us. I am really sorry to hear that you weren't entirely satisfied with your stay and would like to thank you for your valuable feedback which I will pass on to the departments to reflect on. We are committed to continually improving our services so thank you again. I hope to welcome you back in the future Jake Mountford | Duty Manager

Bem localizado

Classificação TripAdvisor 4.0/5

Ana G Negócios - Avaliação certificada TripAdvisor

Hotel bom, bem localizado, e a poucos metros do centro da cidade. O café da manhã é muito bom, tem bacon de excelente qualidade!!!! O quarto é confortável, mas sem luxo. O único ponto negativo é que o quarto em que eu estava era tipo aqueles conjugados, separados por uma porta, então eu escutava o ruído da Tv do quarto ao lado!Tem uma piscina térmica agradável.

Dear Anagusto Many thanks for your positive review following your recent stay. We are delighted that you found the hotel's location and facilities ideal for your stay in Exeter. We hope to welcome you back in the future. Kind regards Fiona Darde

Bom hotel, bem localizado.

Classificação TripAdvisor 4.0/5

Maria Lucia S Romântica - Avaliação certificada TripAdvisor

Bom hotel, bem localizado no centro de Exeter e quase ao lado da catedral. Quarto confortavel, mas sem maiores confortos. Faltam detalhes de cuidado especial. Não tem banheira e faltam gavetas para guardar roupas. A piscina é um ponto positivo.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 917 comentários 9.3/10 Localização
  • 1.423 comentários 5.8/10 Quarto
  • 1.264 comentários 8.2/10 Serviço
  • 15 comentários 6.9/10 Wifi
  • 523 comentários 5.7/10 Limpeza
  • 512 comentários 6.8/10 Café da manhã
  • 392 comentários 5.7/10 Comida
  • 254 comentários 8.9/10 Piscina

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.