Hotel Mercure Caen Côte de Nacre 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 652 comentários

Hotel Mercure Caen Côte de Nacre - Image 1
Hotel Mercure Caen Côte de Nacre - Image 2
Hotel Mercure Caen Côte de Nacre - Image 3
Hotel Mercure Caen Côte de Nacre - Image 4

Descrição

Extras do hotel

  • Estacionamento privado, fechado e gratuito

  • TV com Chromecast

  • Hotel 100% com ar condicionado e sala de fitness

  • Cozinha com produtos frescos e regionais

  • Novo terraço externo

Nossas acomodações

Localização do hotel

Hotel Mercure Caen Côte de Nacre

2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
França

GPS:49.212166, -0.356508

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

LE RESTO D'A COTE

Nosso chef oferece a você uma cozinha feita com produtos frescos e regionais. Neste verão, aproveite nosso novo terraço externo.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  652 comentários

Classificação no TripAdvisor  4.0/5  481 comentários

Waste of time

Classificação TripAdvisor 1.0/5

savassarioglu Avaliação certificada TripAdvisor

If you're not an EU citizen or if there are non-EU citizens in your group, I highly recommend you to avoid this hotel because you will be asked to fill lengthy forms, which is not the case in other hotels.

Dear SAVASSARIOGLU, Thank you for your comment. We are sorry for your disappointment with our check-in procedures. But this is indeed a formality, normally obligatory, and we are not responsible for the negligence of our hotelier colleagues. Sincerely, Marion, front office manager

This is not where you want to stay

Classificação TripAdvisor 1.0/5

AlaskaMomofTwo Avaliação certificada TripAdvisor

This hotel is more like a Super 8. It is located in a business district with no restaurants within walking distance and there is a train that passes by a few blocks from the hotel that goes into town. After a long day of sightseeing and the darkness, it is unreasonable to have to find the train, pay the fare, find a restaurant and then get back to the hotel. The hotel does have a restaurant and our first dinner was included in the tour. Fourteen of us tried the dinner and the only thing eatable was the dessert. When asked the next day who wanted to reserve a table at the hotel restaurant for dinner, not one person in our group reserved. Now we are searching the internet for the closest restaurants in the area only to find out no taxi's will come so far out of town. We were there three miserable nights and ended up buying snacks during our tours and eating them in our room for dinner while we watch tv that all in French. Some of our tour companions were in rooms with no or broken tv, so I guess that was a bonus. We have stayed in quite a few Mercure hotels that were fine. Stay away from this one. We were traveling with SmarTours on the Heart of France tour. Several of us have complained to them about this hotel but it is once again offered on their 2023 tours.

Dear AlaskaMomofTwo, We thank you for your comment...6 months after your stay. Further to this one and those you post on other hotels of your trip, we understood that you did not enjoyed it at all. We are sorry for you, but if you want to be refund by the travel agency, there is other way than discredit hotels and restaurants more than 6 months later. We are a four star hotel, we offer television in ALL our rooms, and there are ALL functional. we accept criticism, preferably well-founded, but not lies. Sincerely, Marion, front office manager

Our stay

Classificação TripAdvisor 5.0/5

1969Dco Romântica - Avaliação certificada TripAdvisor

We will definitively welcome back. Very good connection to Ouistreham and Caen. Very quit place.Good services. Great accommodations. Very friendly staff. Great Cleanliness and sleep quality. And much more positive feedback...

Wonderfully accommodating!

Classificação TripAdvisor 5.0/5

Mayo0614 Negócios - Avaliação certificada TripAdvisor

As part of the organization I volunteer with, Best Defense Foundation, we took a group of WWII veterans to Normandy for the 78th Commemoration of D-Day and stayed here. The staff of the Mercure was incredibly friendly, welcoming and attentive to our group’s every need. We were a large group, but they never made us feel like it was a daunting task to take excellent care of us! From the front desk, to housekeeping and breakfast in the lounge, each interaction was service with a smile. With sincere appreciation, we look forward to our next stay!

Avaliação

Classificação TripAdvisor 1.0/5

Dream824456 Romântica - Avaliação certificada TripAdvisor

Não gostei do hotel e não indico. Quando chegamos o funcionário foi super impaciente para explicar o local do estacionamento. Passado isso, fizemos o check-in é quando fomos para o quarto notamos que o banheiro estava usado. Nos mudaram de quarto e nos colocaram em um que a cama é bem ruim. Realmente não indico.

Olá, Lamentamos que a sua estadia deu errado. Retomamos os procedimentos de limpeza e controle do ambiente com o pessoal do piso para que, no futuro, esse mau funcionamento não volte a acontecer. Teremos muito prazer em recebê-lo durante uma futura estadia na Normandia. Nós lhe imploramos para acreditar, Senhora, senhor, na expressão de nossos melhores sentimentos. Virgínia Gerente de Recepção

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 111 comentários 8.4/10 Localização
  • 311 comentários 6.5/10 Quarto
  • 312 comentários 8.7/10 Serviço
  • 6 comentários 3.3/10 Wifi
  • 152 comentários 8.8/10 Café da manhã
  • 98 comentários 6.5/10 Limpeza
  • 58 comentários 5.1/10 Comodidades

Com a tecnologia Trustyou

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