ibis Aéroport Bâle Mulhouse 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 967 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • TRASLADO GRATUITO DO AEROPORTO

  • Bar 24 horas e lanches no quarto

  • Estacionamento privado pago com acesso direto ao hotel

Nossas acomodações

Localização do hotel

ibis Aéroport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT LOUIS
França

GPS:47.585333, 7.562188

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Traslado
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
Próximo da propriedade
  • Estacionamento

BAR

A descontração também o acompanha até o Bar : A qualquer hora do dia, o bar do Ibis é ideal para reuniões ou momentos de descontração.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  967 comentários

Classificação no TripAdvisor  4.0/5  351 comentários

Nice hotel, several offers

Classificação TripAdvisor 4.0/5

hamo306 Avaliação certificada TripAdvisor

The hotel is medium size, attentive staff, it is possible to get a pick-up at the airport! Beware, arrivals : French side . Near the hotel food stores and restaurants available. Rooms are average, but value for money. Breakfast buffet, french touch, so not a real continental option.

Poor service

Classificação TripAdvisor 1.0/5

חן מ Avaliação certificada TripAdvisor

Poor service!! When we arrive the hotel we order a taxi to 04:00 AM( flight at 6:00) also the receptionist took our order fot 2 coffees , orange juice and Corazon's for the morning and promised us they have Soya / Almond milk When we came in the morning : 3:45 AM all the mess started : There was another group that orderd taxi and the receptionist let them go up on the first one by calming that : our coffee doesn't ready yet . I a asked him a couple of times where are the second texi but he said it’s on the way do not worry!!! He started to make the coffee without the soya/almond milk and said I don’t know what they promise i don’t have anything but that… in the end the coffee was ready only at 04:00 AM (15 MIN for coffee???) The other taxi still dosnt ariive! At this moment I asked again and again where is the taxi??? But he cancelld be rudely and said do not worry it's on the way!! At 04:05 I stopped being nice, on the receptionist calld the taxi station to order us the texi ( it was clear they never orderd 2 taxis) The first driver of the first group came to take us to the airport at 04:15!!! ( we arrived to the check in at 04:40) All this time the receptionist told us we don’t have to worry and this is a small airport and we will make it to the flight ( by the wat the Corazon's still wasn’t ready) Well.. We arrive last to the airplane and last to the check in. Dear IBIS - You don’t know the logistics that needed to taking a baby to the airplane and you don’t get to decide WHEN I will go out to the airport. We didn't even got to go the bathroom before the flight and we were breathless until we arrive there, It's NOT your decision to make if the airport is big or small ( one of your is your receptionist excuses) your job to provide the service. And if you can't do it : tell us advance! Hope another people doesn't do the mistake we did

Hotel, 9 minutes from the Euro-Airport

Classificação TripAdvisor 4.0/5

hamo306 Avaliação certificada TripAdvisor

Hotel in a small city, 9 car minutes from the Euro-Airport. Rooms okay. Breakfast okay. Sometines a little crowdy due to Restaurant lay-out and limited staff for breakfast restaurant clean-up. For Dinner : several nearby options. Complementary shuttle possible via Reception desk arrangement, also for AirPort artival pick-up from the FRANCE exit ( not CH !)

Excellent stay

Classificação TripAdvisor 5.0/5

Seaside540985 Avaliação certificada TripAdvisor

It was an amazing 2 night stay. The staff was really helpful and they were speaking English. The breakfast was quite good. The rooms are big and comfy. Plus benefit that the border is really close, so you can get back to Bazel in only 4 minutes, but the price of the room is half of the swiss one.

bom

Classificação TripAdvisor 3.0/5

aguedasofial Negócios - Avaliação certificada TripAdvisor

Ja fiquei neste hotel, por 2 vezes. Posso dizer que a principal é de ser muito bem localizado, bem próximo do aeroporto basel. Tem estacionamento coberto, os quartos sao bons para o tipo de hotel. Mas da última vez que estive nesre hotel, fiquei um pouco desagradada, pois, tínhamos reservado com 1dia de antecedência, e quando chegamos ao hotel a senhora da recepção, diz-nos que nao tinham quarto e que tinham mmudado a reserva psra um hotel ao lado, a cerca de 5 minutos a pé. Achei este tipo de proposta completamente descabida, eram quase 11 da noite, tínhamos feito a reserva no dia anterior e ninguém nos informou de tal situação, pois se assim fosse já nos tínhamos dirigido directamente ao suposto hotel. No entanto, refutei com esse argumento e insiti que queriamos os nossos quartos neste hotel ibis onde foi aceite a reserva, e com isto a senhora acatou o pedido. Mas considero desnecessário, este tipo de propostas a uma hora da noite em que is clientes querem descansar.

Dear Guest, Thank you for taking the time posting this comment online. I am glad you also mentionned positive aspects of your stay and about our hotel. We sometimes offer our guests, in case of overbookings or unexpected situations like it can happen in running the daily operations of an hotel, to stay in our second hotel, located 300m away, not 5 minutes away..., la VillaK****. It is a high standard Hotel and Spa. In case of a relocation, we do apply the same conditions as your booking in the Ibis Hotel, so the only difference for you is to enjoy a 4 stars hotel for the same price. Please note that it was only a proposal made to you, we did not oblige you to accept it. Most of our guests usually take it as an opportunity and are very pleased with this proposal. You may have been tired upon a late arrival, which is fully understandable. I would have appreciate your comment to be focused on the quality of you stay and our renovated rooms. Tripadvisor is a great site for guests to share their experience and advise other travellers with good tips and experience reviews. Other matters like this one could have been discussed directly on site together if you felt unconfortable about the fact that we offered you to experience our 4stars hotel for the same price. Sincerely

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 711 comentários 8.9/10 Localização
  • 701 comentários 6.8/10 Quarto
  • 756 comentários 8.6/10 Serviço
  • 25 comentários 7.1/10 Wifi
  • 365 comentários 8.3/10 Custo-Benefício
  • 300 comentários 8.5/10 Limpeza
  • 238 comentários 7/10 Café da manhã
  • 171 comentários 4.4/10 Comida

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