Hotel Mercure Paris Roissy Charles de Gaulle 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 1.268 comentários

Hotel Mercure Paris Roissy Charles de Gaulle - Image 1
Hotel Mercure Paris Roissy Charles de Gaulle - Image 2
Hotel Mercure Paris Roissy Charles de Gaulle - Image 3
Hotel Mercure Paris Roissy Charles de Gaulle - Image 4

Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Um serviço de traslado CDG aeroporto/hotel está disponível entrando em contato com a recepção

  • Terraço com vegetação.

  • Ambiente ideal para co-working

  • Certificação ALLSAFE

  • Estacionamento pago fechado e seguro. Curto e longo prazo.

Nossas acomodações

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Localização do hotel

Hotel Mercure Paris Roissy Charles de Gaulle

3 Allee du Verger
95700 ROISSY EN FRANCE
França

GPS:49.004324, 2.520723

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

before PARIS Restaurant

Menu em estilo bistrô parisiense com pratos "caseiros", poltronas típicas parisienses Luís XVI de um apartamento haussmaniano, ideal para aproveitar uma boa taça de vinho! Lindo terraço ao ar livre para os dias agradáveis.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  1.268 comentários

Classificação no TripAdvisor  3.5/5  267 comentários

Good hotel close to the airport.

Classificação TripAdvisor 4.0/5

682alinn Avaliação certificada TripAdvisor

Very nice and friendly staff. The hotel is very well placed if you want to get quick to CDG airport. The room is silent and spacious and the décor is nice. The beds are comfortable and but the rugs kind of old and dirty, they have good food. The parking is generous enough but a litlte expensive.

Dear Alinn. We want to thank you for your kindly comment. We hope to see you again in our establishment. Elham, in charge of quality control Mercure Paris Roissy CDG

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Classificação TripAdvisor 2.0/5

Lea K Avaliação certificada TripAdvisor

This was a very big disappointment, especially for such a high price. The pillows are terrible so my neck hurt badly already after the first night (and still does 2 weeks later). Sound insulation is next to none. I could hear every plane flying above me (maybe they should add ear plugs to the room) and I also had bad luck because my room was next to cleaning lady's room, so from approx. 4 am she was nonchalantly slamming the door ALL THE TIME! My colleague who was in a room next to mine couldn't put the water down the toilet drain, so she used my toilet. She also couldn't properly close the window because the rubber on the window has partially fallen off, so she had a lot of unwanted bugs inside (those stinky ones, mosquitos and ladybugs). Oh and there was a bottle of empty Pommery just under my window. Breakfast - the room for breakfast is just poorly made and when there's more people, it's constantly overcrowded. We waited in lines for plates, which were always gone, one morning there was no water at 6:15 a.m., and when I mentioned this to staff, he said that I can tell it to someone else?? Nespresso machine wasn't working half the time, and pancakes were terrible. Bread and vienoisserie was really good though and I loved the choice of tea. Also, when I was watching staff "clean" tables and prepare them for new guests, I saw that they hold spoon head with their fingers, all the time. And they are super ineffective when cleaning. There is so many of them and it seemed as they don't really know what or how they were supposed to clean the diner. General cleanliness was mediocre at best.

Dear guest, Thank you for your feedback, could you contact us directly at the email below : h1245-fo@accor.com, we want to speak with you about your stay, Regards, Coline, in charge of quality control

Hotel Mercure was not clear about airport shuttle or location of hotel

Classificação TripAdvisor 3.0/5

Katie H Avaliação certificada TripAdvisor

There are two Hotel Mercure's near the airport, and we first went to the wrong one. They did get us a taxi to the other one. Evidently it happens a lot. When we checked in at the correct one, where I had a reservation, I asked about the shuttle to the airport the next morning. They showed me the schedule, but never mentioned that I would need a reservation or that I needed to buy a ticket, which I could have bought right there at check-in. When we went down the next morning I asked again about where to catch the shuttle. They told me I had just missed one, but there was plenty of time to get the next one, so we sat in the lobby with our bags to wait. When the shuttle arrived the driver told me I needed a ticket. He had to wait for me to go back in the hotel and get tickets from the front desk. It is baffling to me, that no one mentioned anything about reservations or tickets even when I asked specifically about the shuttle at the front desk twice. Other than that, the hotel was nice, clean, breakfast was good, and everyone was pleasant and nice.

Dear guest, Thank you for your feedback about your stay, We apologize for the inconvenience caused. We assure you that the necessary will be done, in the futur this informations will be more clear about the shuttle bus for our guests, We hope to see you again in our establishment, Regards, Coline, in charge of quality control

Atendimento péssimo

Classificação TripAdvisor 1.0/5

80kleberc Romântica - Avaliação certificada TripAdvisor

Atendimento péssimo,garçon sem educação alguma,especialmente os do bar ,pediu para eu sair na maior falta de educação da área comum para fazerem a limpeza,na recepção também o atendimento é péssimo,o atendente chega a gritar ,para conversar ou explicar algo .

Uma cama que te abraça!

Classificação TripAdvisor 5.0/5

Daniela28_11 Avaliação certificada TripAdvisor

Me hospedei no Mercure Paris Roissy porque a companhia aérea cancelou meu vôo. Tive uma excelente surpresa ao chegar, pois esse hotel passou por uma grande reforma, tudo parece muito novo. O quarto é super amplo, um dos maiores que já vi na Europa, a cama realmente te abraça, é king size extremamente macia e confortável. Mesmo estando nas proximidades do aeroporto, não se ouve absolutamente nenhum ruído, pois as janelas são duplas e vedadas, pensaram realmente em todos os detalhes. O banheiro também é amplo, tem uma excelente iluminação, amenities ótimos como shampoo, condicionador, espuma de banho etc...e o mais legal é que o vaso sanitário fica totalmente isolado a outra porta do quarto, são independentes, tornando o ambiente bastante higiênico. O café da manhã por ter muitas pessoas não foi um dos melhores, mas havia até uma grande variedade de pães, máquinas automáticas para preparar café, chocolate, cappuccino... queijos, ovos mexidos, dentre outras iguarias que nós brasileiros não somos muito fãs. Caso opte por descansar antes de realizar seu vôo, ou na chegada do mesmo, pode se hospedar sem medo, porque esse hotel é nota 10!

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DELEIGNIES M., Directeur Général /General Manager Mercure Paris Roissy CDG Airport

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Classificação dos usuários da internet

  • 395 comentários 6.2/10 Localização
  • 787 comentários 5.8/10 Quarto
  • 772 comentários 7.4/10 Serviço
  • 7 comentários 5.9/10 Wifi
  • 288 comentários 5.1/10 Limpeza
  • 262 comentários 6.5/10 Comida
  • 206 comentários 4.5/10 Atmosfera
  • 191 comentários 7/10 Café da manhã

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