Novotel Coventry M6 J3 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 694 comentários

Novotel Coventry M6 J3 - Image 1
Novotel Coventry M6 J3 - Image 2
Novotel Coventry M6 J3 - Image 3
Novotel Coventry M6 J3 - Image 4

Descrição

Extras do hotel

  • WIFI rápida e gratuita em todo o hotel

  • Restaurante descontraído, refeições frescas e flexíveis

  • Elegante bar no saguão, aberto das 11h até tarde

  • Oito espaços flexíveis para todos os tipos de eventos

  • Ao lado da M6, próximo ao centro da cidade e da Ricoh Arena

Nossas acomodações

Localização do hotel

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
Reino Unido

GPS:52.458137, -1.48902

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  694 comentários

Classificação no TripAdvisor  3.5/5  776 comentários

Stay Away

Classificação TripAdvisor 1.0/5

RahulDass Avaliação certificada TripAdvisor

I arrived at the hotel and checked in at about 8.30 and went down to the bar to have a drink before deciding to have a bite to eat. I had a look on the laminated document in the room which stated dinner was served until 9.30pm so had time to have a drink first. One of the staff members mentioned that the kitchen was closed and they had stopped serving food and with that no resolution of getting any kind of food. I therefore placed an order on deliveroo for some food. Having placed my food order I was very surprised as a couple of other guests arrived at the bar and proceeded to order drinks and food. I heard one of the team members at the bar said the kitchen was closed and thought nothing of it. How surprised was I when not 1 but 2 meals came out of the kitchen followed by a couple of desserts ice cream and a hot pudding that seem to have been just given away to a group of guys playing pool. Not too sure why I was turned away and other guests given preferential treatment with other plates of food brought out for others It's a shame as I will no doubt feedback to our company expenses regarding the experience and the hotel as it isn't what I expected of a hotel. I was due back in Coventry in a couple of weeks for a week stay and I will definitely be taking my companies business elsewhere following this treatment

Good overnight stay

Classificação TripAdvisor 5.0/5

Mike B Avaliação certificada TripAdvisor

Very friendly and efficient staff.very comfortable bed, good sized room with plenty of toiletries and hot drinks. Conveniently located for motorway football stadium and arena. Good bar service in the evening and very friendly staff. Good breakfast

Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our staff provided you with friendly and efficient service. It's great to know that you found the bed comfortable, the room well-equipped, and the location convenient for your needs. We're delighted that you also enjoyed our bar service in the evening and had a pleasant breakfast experience. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.

Great place

Classificação TripAdvisor 5.0/5

Andy P Avaliação certificada TripAdvisor

Place in the middle to meet family from London. We have come from Newcastle. Great service, rooms and food. Well done to the team. Manager on Friday went above and beyond. No negative issues on our trip. Will revisit.

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our hotel served as a perfect meeting place for your family, especially considering the distance traveled from Newcastle and London. It's truly gratifying to know that you found our service, rooms, and food to be of high quality. I'll be sure to pass along your compliments to the entire team, and especially to the manager who went above and beyond on Friday. Recognition like yours motivates us to continue providing exceptional service to all our guests. We are delighted that your trip was free of any negative issues, and we look forward to welcoming you back for another visit. If there's anything specific you would like for your next stay, or if you have any suggestions to make your experience even more enjoyable, please feel free to let us know. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you and your family again.

Really nice hotel, will definitely use again

Classificação TripAdvisor 4.0/5

Mary H Avaliação certificada TripAdvisor

Nice clean room, bed very comfy, had a great sleep. Wanted to take the shower home with me 😂 had a really nice breakfast although the beans were cold on one of the days. All staff were lovely and very helpful.

Thank you for your positive feedback! We're delighted you enjoyed your stay, found the room clean and comfy, and had a great night's sleep. Your humor about the shower made us smile! Apologies for the cold beans one day— we'll ensure it doesn't happen again. We appreciate your kind words about our helpful staff. Looking forward to hosting you again. If you have any preferences or suggestions for your next visit, feel free to let us know.

The worst experience

Classificação TripAdvisor 1.0/5

manolad2019 Negócios - Avaliação certificada TripAdvisor

The worst hotel I have never seen in my life. Rooms tha are old style and with no so nice smell. I took 3 days to have another room. The restaurant can close ( of the 10 platea in the manu, 8 of them are not available when you try to order them). In addition to that , to order you have to call the staff at least 10 times . No service in the room, bar or water in bottle (it’a the minimun for a hotel 4 stars). When you ask it to rhe reception one girl say “yes of course, when you come back you’ll find here the bottle” but… when you arrive 2 new guys , smiling say to you (like if I’ crazy): “you have to ask it to the reastaurant” … maybe itms not so clear but we pay lots of money (completely unjustified) to a service that doesn’t exist ! Staff to be changed and more KPI service level to the customers is needed. I don’t recommend at al it.

We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is crucial in helping us improve our services, and we appreciate your candor. The issues you mentioned regarding the room, restaurant, and service are not up to our usual standards, and we apologize for any inconvenience they caused. We will investigate each of these concerns and work diligently to make necessary improvements. Your comments about our staff and service level will be taken seriously, and we'll implement measures to ensure a more positive guest experience in the future. We understand your frustration, and we're committed to doing better. We hope you might consider giving us another chance in the future to provide you with a more pleasant stay.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 359 comentários 8.6/10 Localização
  • 924 comentários 6.9/10 Quarto
  • 777 comentários 8.3/10 Serviço
  • 8 comentários 5/10 Wifi
  • 460 comentários 5.1/10 Limpeza
  • 312 comentários 7.6/10 Café da manhã
  • 199 comentários 5.6/10 Custo-Benefício
  • 12 comentários 2/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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